Hi ozbargainer,
I recently went on a trip overseas and at Sydney airport when I checked in and went to the TRS office they said I was not able to claim tax refund because I already checkin the products in my checkin luggage. They said they are required to see the products, however the products are too big to carry on, that’s why it was checkin luggage.
Are they right and is there another way that I can get my products verified before checkin luggage for trs?
Cheers,
Much appreciate your input
There should be an ABF Client Services desk at all departure ports, which you should visit with your check-in items for TRS before checking in your luggage.
Check it out online.
From the TRS website:
Claiming TRS on liquids, aerosols or gels, or oversized goods
See the Department of Infrastructure and Regional Development’s website for more information about the limits to the quantity of liquids, aerosols or gels that you can take into the cabin on flights from Australia.
If you want to make a TRS claim for liquids, aerosols or gels that you are not able to take on board because of these limits, take your goods to the ABF client services office before you check in your luggage.
You should also take oversized items (such as skis, snowboards and golf clubs) to the ABF client services officer for verification before you check them in with the airline.
If you are travelling on a domestic flight prior to your international flight see Connecting domestic flights prior to international departure.
To find the location of the ABF client services office, check the website of the airport where you will depart from Australia.
Yep I can endorse that. I did it a few times. Note that the ABF staff in that office may be grumpy sometimes
ABF staff grumpy? Never!
of course, they are right.
Items that cannot be carried on the plane need to be sighted in a separate counter. In Sydney International, this is on the ground floor at the far end near elevators.
They'll inspect your goods and stamp your receipt. You can then proceed with check-in and immigration after which you may proceed to the regular TRS counter to present your verified receipt.
i think there is a place to show your TRS goods prior to check-in point