Problem receiving Text Msg on Xiaomi Mi6 Phone

urbancartel on 10/01/2018 - 00:36

Hi All,

I recently purchased my first Android phone and went for the Xiaomi Mi6 - was delivered between Xmas & New Years!

6gb Ram , 128gb

Great looking phone - love the camera and everything seemed great until when the options for region came up there was no 'Australia' listed - I selected UK and continued setup.

Everything seemed to be going fine however I didn't receive some NYE text messages from family that I would normally receive, next day grabbed my partners phone and sent a 'test' message but nothing has come through.

Checked a post the other day on OZB which I cant find now and someone was saying that they had the same problem and as the region they chose during setup their mobile plan has been billing as if they are OS.

Worried that it has something to do with the +61 that would be selected for the correct region and why messages aren't getting through.

Anyone have any ideas otherwise it's going to be back to an iPhone for me

Cheers

Mobile Mobile Phone Xiaomi Android

Comments

  • [Deactivated] on 10/01/2018 - 00:38
    -1

    Seems like a regular problem for Xiaomi's. Deal breaker.

    • urbancartel on 10/01/2018 - 00:39
      +1

      They seem so popular on here though….bugger!

  • [Deactivated] on 10/01/2018 - 00:40
    +1

    Try the locations singapore, vietnam.

  • urbancartel on 10/01/2018 - 00:57

    I changed to Singapore a couple of days ago but am worried that it still may be happening - will try and get some test messages sent through tomorrow

  • hhbb555 on 10/01/2018 - 06:57

    Did you check the msg centre number?

    • urbancartel on 10/01/2018 - 07:43

      Hey hendyb, I didn't know about that and just googled it. Followed the instructions and the number in the field was a completely different number. I've changed it to mine so hopefully that fixes it, thanks for the info :)

      Edit : maybe I shouldn't have hastily deleted the number without writing it down - looks like it should be set the the carriers number which in my case is Amaysim

      • hhbb555 on 10/01/2018 - 09:36
        +1

        yes, supposed to be the carrier message centre number.
        just need to make sure that it's correct, and no incorrect country prefix (unlikely, but better to check)

  • chumlee on 10/01/2018 - 07:51
    -1

    Everything gets routed through Chinese government first.

    They probably just have a backlog to get through with all the xiaomi products purchased recently

    • urbancartel on 10/01/2018 - 07:56

      You do realise iPhones are made in china too

      • chumlee on 10/01/2018 - 07:58
        +1

        Sarcasm seems to be a lost art today

  • Halo375 on 10/01/2018 - 12:19

    Can you confirm that it is the fault of the phone? Possibly try to remove the simcard and enter it into another phone - see if the problem persists or if that phone receives the backlog of SMS?

  • 88mph on 10/01/2018 - 19:02

    I've had the same 6GBRAM 128GB model for a few months now, and can confirm never had a messaging issue.

    I also had to select UK in the absence of Australia.

    I'm on Telstra, messaging was always ok. I strongly suspect it's your messaging service center settings. Hope things work out…

  • adr8 on 12/01/2018 - 12:53

    Did changing the carrier message centre number fix your issue?

    • urbancartel on 15/01/2018 - 22:53
      +1

      Hey adr8 - yeah it seems to have fixed any issues - really happy as i'm loving the phone and didn't want to have to send it back :)

      • adr8 on 15/01/2018 - 23:47

        Glad you got it sorted.

  • urbancartel on 15/01/2018 - 22:54

    Thanks for the help guys - working good now and getting regular messages which is great :)

    • adr8 on 15/01/2018 - 23:56

      WTF someone neggs you for saying thanks and updating the post, have given you + vote to even it out :)

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