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Apple iPhone Battery Replacement (iPhone 6 or Later) $39 from Apple

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iPhone battery replacements are now available on the Apple website ($39 AUD).

Thanks for the heads up dukeman!


Mod: This deal was previously posted and moved to the forums here as the AUD price and start date were unknown at that time (insufficient details for upcoming deal). Shortly after the AUD price was revealed, we now have a start date (available now), therefore there are sufficient details for this as a deal post.

Scroll down and press the blue 'start a battery service request' button.

Available for the following models (out of warranty) until 31/12/18:

iPhone SE
iPhone 6, iPhone 6 Plus
iPhone 6s, iPhone 6s Plus
iPhone 7, iPhone 7 Plus
iPhone 8, iPhone 8 Plus
iPhone X

Related Stores

Apple
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closed Comments

    • Yes, they won’t do it.
      See my post below.

      • Cracked outside screen, or actual inner Lcd screen.

  • Worth putting in the post the ~$19 postage for those who do not have an Authorised Repair Agent in their area? At $39 to fix my old phone, it seemed ok, but at ~$60 I'm starting to think it's probably not worth it.

    • +1

      Wait until the next iOS update which will report on battery and the impact to performance. Make up your mind then based on if you are actually impacted.

      Otherwise you have 12 months so if you’re likely to travel to somewhere with an Apple Store do it then.

  • Lol

  • +3

    I'm uncomfortable with the idea of giving Apple money after they (profanity) up. If this issue hadn't come to light there wouldn't be this sudden spike of demand for battery replacements.

    They should be punished, not rewarded for their dodgy tactics.

  • Thanks for the reminder. Just booked mine in for Friday his week.

    Hopefully they will replace the phone battery there and then. My iPhone 6 is laggy as, hopefully this battery replacement will give it a bit more life.

  • -1

    Once I buy the battery, how much does it cost to replace the battery?

    • +1

      $39 includes battery and installation

  • +1

    Will probably replace it closer to Christmas since my iPhone 6s Plus seems to be running just fine.

  • +5

    Went in yesterday to get my iPhone 6 battery replaced after having it checked through the Apple Support app.
    Was told that because the screen is broken they won’t do it, but they can replace the screen for $200+ while fixing the battery.
    I asked why and the “Genius” said that because it might break when they touch it.
    I said I’ll just get the screen replaced elsewhere and bring the phone back for the battery and he said no, they will still charge me to replace the screen again as it’s not genuine. Pretty sure this is illegal and anti-competitive, I know it is for vehicles where a part of same quality does not render the warranty void.
    I told him I’m not paying $250+ to get a battery and screen when I can buy them on eBay for less than $50 combined and fit them myself.
    At that point I walked out.
    The whole Apple store felt like a joke, full of pissed off customers and Apple staff dancing around like they’re saving lives.

    • +4

      Non genuine screens are sub par and third party repairers have been known to damage seals and crack the battery tab leading to other issues in the future. Definitely not illegal to only allow genuine parts. Good luck with that argument.

      • I thought ACCC ruled that you had the right to repair your device, vehicle, etc however and where ever you pleased without it voiding your warranty, however that the OEM (Apple, in this case) was not responsible for any damage caused during that installation or due to that product being faulty in anyway, and would remove that specific part from the warranty cover provided by Apple.

        Eg. Replaced screen would not exclude the battery from the warranty unless they found damage resulting directly from the screen/digitizer.

        Of course I can't actually find any Australian articles so maybe I'm getting confused with them simply talking about that…

        • That seems vaguely familiar but I’m not sure if the issue related to the Error 63 or whatever it was where one OS update was preventing third party repaired devices from booting and the ruling was Apple couldn’t essentially brick those devices.

          I’m sure Apple would argue that one issue is the screen has to be removed as part of any service so it’s not like they can just work around the part. As such I’m not sure how the rules apply as no doubt a customer replacing a battery with a working but unauthorised display would expect it to work after Apple serviced the device, with Apple not being able to guarantee whether the display will be able to be worked around as its not their part.

          Would be interesting to know where the law sits.

        • @Smigit:

          ACCC thinks it's illegal:
          http://www.abc.net.au/news/2017-04-06/apple-taken-to-court-b…

          Key points:

          ACCC alleges Apple breached the consumer law by denying warranty repairs to customers who had used a third party repairer
          Consumer law gives customers rights to repair or replacement of faulty goods beyond manufacturer's warranty
          ACCC said Apple's move may unfairly discourage people from using third party repairers
          

          Wonder where it got to - probably still going. I havent researched further.

          This is interesting: https://9to5mac.com/2017/02/25/iphone-warranty-third-party-s…

        • Thanks for the link, I knew I'd heard about it somewhere.

          Your right about it probably being an ongoing thing. I imagine Apple's done their best to slow it down, and have even more reason to now, but that's some good news for those that have had third party repairs done and are being denied a battery by Apple.

    • That sucks, not worth getting the screen and battery for nearly $250! I wanted to get a 6 plus and ip6 battery replaced, but they have non genuine screens so I don’t know if they will agree :(

    • That sucks, not worth getting the screen and battery for nearly $250! I wanted to get a 6 plus and ip6 battery replaced, but they have non genuine screens so I don’t know if they will agree :(

    • Sign up for the class action law suit. I think there are at least 2 Aussie law firms preparing lawsuits against them.

  • Will this replacement improve the performance of iphone 6?

    • +2

      If your battery is stuffed, yes.

    • -1

      The performance will remain the same unless your battery is entirely screwed.

  • As if they don't sell them for my 3G.

  • Should be free. Apple are greedy.

  • Has anyone sucessfully got to the print label page for posting the phone?

  • -1

    I wish Apple also makes a "Removable Battery" version iPhone, then i would probably give iOS a try…

  • -4

    Why oh why do people still insist on buying Apple products?

  • How do I actually check if my phone is under clocked ?

    • You can run benchmarks, like Geekbench.

  • +2

    If I can not make you upgrade to new iPhone, I can sell the battery instead. I will make money one way of another.

  • Is there a service fee also for them to install the battery? Because I know in Thailand there is an extra 900baht($35 )service fee.

    "The discounted battery replacement price excludes the service fee, which is normally 900 baht, Blognone reported. It is unclear whether the fee will be higher or lower under the replacement programme."

    https://m.bangkokpost.com/news/general/1388134/b1-000-for-ip…

    • +3

      This isn't Thailand…. And also no.

      • +1

        in australia it’s $39, you book an appointment at the apple shop , drop off the working phone with no screen or water damage, pickup 2 hours later … easy peasy.

  • +9

    I can't see this being a big money maker for Apple. At the original price…hmmm…sure…but at $39?! I know the battery costs little, but there's the shopfronts and staff and all the other (marginal) business costs. This is damage control, pure and simple.

    Sure…not a good headline: "Apple slows down your device when it gets old…". It's not hard to draw a conclusion that this could be done to encourage turnover, though I just don't think this would be true. I take the explanation at face value …should have been handled better. Makes sense to put some intelligence into your OS such that it can continue to run with some stability even if the power sources is less than optimal…it's pretty clever when you think about it. Pretty stupid not to make it more transparent though.

    I'm under no illusion about the lifespan of a lithium battery. Really, they get absolutely flogged in a mobile device. If you were trying to kill a lithium battery, then you'd probably put it through the sort of treatment they get in a mobile phone. Leave your phone discharged for a few days in the heat? Put it through a lot of high current applications (think the sorts of things that make your phone get hot)? Leave it fully charged for an extended period? Leave it fully discharged for an extended period? All this stuff is not optimal for a lithium battery. In fact (and not like other chemistries), your battery is probably happiest when it's left in a cold place, at about half charge, not being used at all. Of course, in the real world no such thing will happen. We use them. All the time. They steadily degrade (slowly or quickly depending on your use), and eventually won't supply the required current and our device is then dead. It blows my mind that these things last as long as they do, and we can all expect our devices to give at least a couple of years of decent performance.

    Anyways…I'm happy enough with the solution. I didn't notice any issue with my iPhone 6, but I'll certainly check it on whatever tool Apple makes available, and will grab a replacement if I can. Hope to see some stories of experiences with battery replacements here.

    • +2

      we have radio controlled planes and boats that use lithium batteries and we have to monitor them carefully across their life so the plane doesn’t fall out of the sky or boat stop in the middle of a lake …… engineers have tried to abstract what people need to know about lithium batteries so they can get on and use their devices, but they have definite conditions that extend their useful life or shorten it.

      fast charge (QC) on android heats the crap out of them …. sure charges quick but also shortens life due to heat.

  • -2

    What if my iphone 6s can't even charge? Can I get a replacement for $39? When I plug it in mains it never charges and I can never turn the power on, no matter how long I charge it for. It just shows the low battery picture

    • +1

      You could just take it to an Apple Store for assessment.

      • yeah i had a similar problem once ….. take it in. the big turn off for them is if the phone has cracked screen or water damaged. there is a component inside the phone that changes color if it was dropped in water …. they check it via the headphone jack opening on the phones that had 3.5mm jacks.

  • iPads not included in this battery replacement deal?

  • -4

    How is this a deal?

    They are charging you for fixing a faulty battery, non of the models listed should have degredation worth slowing the entire system down for.

    • +1

      They didn’t charge me. My battery was faulty, they replaced it for free last year. (About 22-month old - still within their guarantee for ACL.)

      The “genius” explained to me that they would only charge me if:
      1. my battery passed their test, and I insist a battery replacement, or
      2. the device has been in use for more than 24 months because battery is consumable just like the drum units in laser printers.

      Lithium batteries are components that carries safety risks. I would only get genuine products to minimise the risks.

      I understand Apple throttles the device to avoid random shutdowns (which is exactly what I experienced before the battery replacement). But they should notify the customer in the system like “Your device is not operating at its optimal performance due to battery degradation. Replace the battery to restore its full performance…”

      • Well your the lucky one, they refuse my phone free battery replacement and probably most others.
        Phone actually was shutting down 6 months in at 40% but was too busy with life and work.
        I went to apple store after it got even worse and happen more frequently but it was 4 months out of warranty.
        I had to pay $119 to get battery replaced.
        So I pay close to $1000 for a phone that only works for just over a year.
        Never buy another iphone again.

        • That's strange. Because under ACL, Apple honours 24 months as a minimum. (Apple was previously warned or fined by ACCC.)

          I think you try to seek a refund now, you can probably get it back.

  • -2

    IMO, the battery is NOT faulty. It's just the new updates are not made for the hardware of the previous models.

    Apple devs did not tweak the updates to cater for the older hardware hence the phone is slower, buggy etc.

    It's like installing windows 7 on a windows 98 pc. Sure you can do it, but the hardware is not enough to run it smoothly.

    But hey, consumers think it's the battery, they are making money for replacing the battery. They have to 'recover' some PR damage cost right.

    • ageing batteries and their degraded ability to hold charge are a pain …. will be worse when we have electric cars and they want $5000 to replace the batteries every 4 years, or power walls, it's bad enough with lithium power tools if you don't use them for a a couple of years, and no power tool charger has a storage charge option … just full charge.

      if people are really interested why these things degrade over time or if charged under hot conditions, read up lithium batteries , they hold a lot of capacity, but aren't s tough as NiMH.

      • Here's a thought, maybe they could put in a software update to slow the car down if it senses the battery can no longer cope with the draw?

        But yeah…it's the way lithium is. I have a battery pack for a line trimmer that does an interesting thing with onboard electronics - if no use after a month, it will drop the charge to 50% automagically - pretty cool. Of course, if I leave the lawn for a month or so I'm being hassled like crazy by my wife! :-0

    • -2

      Dude stop being silly. The batteries are shit for $1000 phone. End of story.

  • I don't get it. They slow down old phones because the old battery supposedly cannot cope, but if you go for the $39 replacement then will your phone still remain "slower" or will it run at normal speed?

    • It returns to normal speed.

      • For how long?

        • Until you kill it again.

          Take your phone, discharge it to about half, then turn it off and stick it in a dry bag, and pop it in the fridge. Pull it out every few months and check/keep the charge around halfway. I guarantee it will last the guaranteed lifetime, and you won't get so many annoying calls anymore either ;-)

  • Will they work on a Jailbroken device? Not like I am claiming warranty or anything like that, I just would like the new battery in it.

  • -1

    Regarding the slow down due to old batteries, does replacing the battery fix the performance?
    ie, does the os monitor the voltage? Or does it just assume "new iOS on old iPhone, let's run like shot from now on"?

    • +2

      From everything Apple has published, it seems that the OS is monitoring battery performance (ie…not slowing down the OS just because the phone is old).

      That doesn't mean that the OS isn't cutting down on features/performance because you have an old phone. OS's are commonly designed to adjust functionality depending on the hardware - I would fully expect Apple to do this sort of thing.

      Interesting here -> https://support.apple.com/en-au/HT207453 I had already looked at the battery settings on my iPhone, and didn't even read the little message that says "Your iPhone battery may need to be serviced". By "serviced", I'm guessing they mean "thrown in the bin and replaced with a new one".

      I guess my phone qualifies.

  • -7

    In what way is this a deal when they are offering this in lieu of actually providing you with the functioning, well performing phone that you paid for? Isn't this like a car company coming out and saying, oops, to make sure your car doesn't over heat, we had to reduce your top speed by 20%, but come and pay this additional $X to unlock the top speed you initially paid for.

    • +2

      Cars can lose power and get worse fuel economy as they age but it's considered normal wear and tear.

      • -2

        After 5 years.
        iPhones were playing up straight away.

  • I've got a 6S sitting in my drawer with a home button that won't click (touch ID works though), charging port that only works when a cable is at a certain angle and I already replaced the battery (although it went to crap after a few months) and I also replaced the screen.

    It would be great if someone in Vic could confirm if an Apple store replaced their phone with a refurb, or if it's the original. I want to chance taking it to get a refurb, because as is the phone is pretty much broken to use day to day.

    Also I was given the phone by someone who betrayed me really badly and it's basically the last reminder I have of them that I want to get rid of, but couldn't bring myself to throw it away as if I can trade it for a functioning model or something of value - it would be poetic.

    • Well I think to swap phone will cost $450, on EBay you might find it for cheaper. If is a 128gb model would be worth it otherwise probably not

      • You misunderstood what I was asking.

        I just want to know if someone in Victoria had their phone swapped with a refurb when using this $39 service.

        • I doubt you get the phone replaced for $39. Also if the screen has been already replaced Apple might refuse to replace the battery.

  • ONce they change battery, what happen to the class action?

  • Are there any new scams programmed into this battery? I might prefer the scams in my old battery to any new scams.

  • When I got my phone replaced earlier under warranty for another issue, I was told I get another 2 years warranty from the replacement date under ACL.

    Does anyone know if the warranty resets again if I get the battery replaced under this program?

    • That really surprises me. I'd expect the original Warranty period to apply, not an extended period (unless you pay something for it).

      "A replacement part or Apple Product, including a user-installable part that has been installed in accordance with instructions provided by Apple, assumes the remaining term of the Warranty or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you."

      So…going on that…the remaining warranty period or 90days, whichever is longer. Not 2 years though.

      However, if I pay for a replacement battery (ie…the $39 option), then I fully expect it to be warranted as a brand new battery - not sure what that is because Apple's warranty kind of excludes batteries.

      From https://www.apple.com/au/legal/warranty/products/ios-warrant… :

      "This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;"

      I don't think this aligns with ACL though. Surely most consumers would expect a new phone battery to last for at least a year. In this case they might consider 'consumable parts' to be the AA batteries you stick in an Apple keyboard and whatnot. In other documentation though, Apple says, "All rechargeable batteries are consumables" (https://support.apple.com/en-au/HT208387), so therefore not covered? ACL FTW.

      • I was surprised as well when the "Genius" told me that as well and I had her confirm that again.

        However, now that I think about it… it sounds too good to be true and you know what they say about that!

        I checked my Apple repair paperwork just now as well and there was no mention of the new warranty expiry date so I guess the "Genius" just didn't know what they were talking about. =\

  • +2

    If only there was a battery health indicator in the iOS.

    • +1

      Apple have said they will be including battery health info in new iOS release.

      • That's great! Hope it's honest.

    • +3

      the iOS update meant the phone worked longer and delayed the need for an upgrade/replacement - $40 is cheap for a genuine replacement battery and installation included

      wireless bluetooth headphones existed long before the iPhone

      micro-USB plugs are terrible, mini aren't much better - there is a good reason why USB-C looks the way they do

      • -4

        Baa

        • +2

          Sorry but I can't communicate with sheeps

  • Can I get a replacement battery for my grey imported iPhone 6 for $39 ?

    Has anyone managed a booking for their grey import?

    • Even if is an overseas iPhone you should still be able to get it done

  • weird move by apple
    there business model is all about getting you to buy the latest iphone

    smells like they have either issues with the phone or a up coming lawsuit around battery life or speeds, and by getting you to change the battery to agree to some weird terms

  • Dont go changin apple fans

  • the only problem with this is they will probably push the latest software onto my phone while they are at it. which ive been avoiding and there's no going back.

  • -1

    Looks like the Apple store in Penrith is out of stock. Why bother letting customers come in for a battery replacement when they don’t have any is stock.

  • -5

    FTW is going on? Apple wont me cancel battery change appt.

    Made appt at Highpoint for Monday to change battery at $39. THEN read all the comments here that leaving it as late as possible i.e. December 2018 will give you the longest life in the phone.

    Tried to cancel appt online, gave me error, got onto chat, guy said he does not have ANY record of my appt?!? Had to go back to my email, give him the case no, then he’s like ‘Oh I found it now!’

    They definitely have a hidden agenda to sign up as many ppl as possible for battery change. My guess is puerly financial, the battery only costs them $5 if that, so an easy $34 from millions of suckers (like me ha ha).

    Thanks for the advice guys !!!

  • i just did a coconut battery check on my 7 plus

    80%

    it is still under 2 yrs warranty

    can i get a free battery replacement?

  • Call few apple stores for iPhone 6 plus battery replacement but unfortunately, we have to wait until early April due to battery shortage.

  • I booked an appointment online via chat and was told they have the batteries in stock. Went along to the appointment and of course they didnt, waste of time. I have 'ordered' the battery and have been told in 5-6 weeks it will be ready for me.

  • Took advantage of this deal at the weekend. Booked appointment a few days in advance at Sydney Apple store. Tried to confirm via online chat if there was stock of the battery for my phone model but that was a waste of time (guy was totally clueless and didn’t even register I was from Australia). The shop was completely packed on the day but luckily I got served within 10 mins of my booked time. They quoted 3 hours to replace the battery so I wandered around the CBD aimlessly waiting, but actually they got it done within 2 hours. I just didn’t know since they sent an email to pick up my phone but I didn’t have an alternative mobile or check on a computer. My phone was on its last legs (iPhone 6 Plus purchased Oct 2014), so this deal couldn’t have come at a better time.

  • Iphone 6 - Battery health 85%…hmm should i get a new battery. planning to use the phone for maybe another 2 years haha.

    • Mine was 84% and I did it. Also plan to keep my phone for another 2 years. It’s always the battery that’s the first thing to go on my phones.

      • 84% here also, it was stuck on 84% for the last 4 months. Ended up replacing it and you can definitely see the difference in capacity.

  • Did all my phones at Apple Charlestown. One of them, IPhone 6s, has a swollen battery so they replaced the whole phone for the cost of replacement battery. Very happy!

  • -1

    my local "genius" bar is like 100km away…. and no point sending in a phone that I need soooooooo yer.

  • it says $0 dollar for in-warranty with apple care+ (which is the case with my iphone x). How can we tell that we need to replace the battery or not?

    • Go to settings - battery - battery health.

      • Great. Shows maximum capacity 96%. Would Apple replace it free of charge?

        • No. Anything 80% or above is within the normal spectrum. They’ll still replace it, but you will be charged. At 96% I don’t know if I’d be bothering though?

          • -1

            @aja12: Yes you should. If he bought his last year, it should hold him off from upgrading sooner

            • +1

              @Julius: You’ve made a lot of assumptions with that statement.

              • @aja12: go on

                • +2

                  @Julius: Assumed gender, assumed when phone was purchased, assumed that replacing battery would delay upgrade (people upgrade for all sorts of reasons). Replacing the battery in its current state for the discounted amount works out to be about $10 per 1% lost capacity. That’s like paying full price to replace a battery that’s at 88% capacity, which most people wouldn’t do. There’s also the risk that you won’t leave the Apple store with the same phone that you walked in with (which happened to me).

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