20 percent off selected surface range at Harvey Norman. Only for Surface Pro 2017 and surface laptop unfortunately.
And some surface book. Just browse. Example:
https://www.harveynorman.com.au/microsoft-surface-book-i5-25…
Edit: these are Microsoft Surface Pro 2017 (5th generation with Intel 7th generation processors). some call it the new surface pro
Even less if you pay by amex. Seems like repeated from march 2017 promotion.
In store as well.
I was quite keen too but on reading on OzBargain in the past week, about poor customer service from Microsoft, have changed my mind about buying one.
What’s the problem exactly? I’ve gotten a new Kinect sensor and like 3-4 surface pens for free. And a replacement SP3. But that might speak to poor quality of things….
Look for the OzBargain article to read all:
Microsoft Want to Replace a 1 Month Old Surface Book with a Refurbished Instead of New
I’ve always assumed replaced items were refurbished, unless your product was so new there aren’t any refurbished items, or it is a Bose. Even Apple gives refurbished…
@ATangk: Well I feel one month old and faulty, the unit should be replaced under warranty, with new. I feel that should apply to all electronic goods.
@JediJan:
How you feel and how a business operates seems not to be on the same wavelength.
They have an obligation to 'repair, replace or refund', and if we all wanted new units they would just repair everything, delaying the time you get your item. From this perspective, how would a replacement device be any different?
@ATangk:
Oh well, we can agree to disagree on this one, but I really don't wish to argue with you. 😉 I will not downvote your opinion, just because we disagree on warranty policies. This is only my opinion and of some, but not all, others. The person in the article was not given the option of refund but told to return it to them.
https://www.ozbargain.com.au/node/347155#comment-5396597
If it was me I would only be happy with full refund, repairing my unit with new parts or new replacement. Would not have liked to wait an unreasonable length of time though.
I don't tend to read warranties, but, after reading this situation, it does suggest that I should.
Microsoft warranty:
https://drive.google.com/file/d/1l8oplkC7S6W9WJtCOTzFLdNT3qu…
@JediJan:
I’m pretty sure every single warranty is the same. I’ve read one in the past and every company uses the same template pretty much. Repair replace or refund, with the last one being a last ditch response only.
If I were the person in question I think I would return the refurbished device as being ‘unsuitable for use’, quote something from ACL and get a full refund from the company. But this path will take a long time and a fair bit of effort, and most people really don’t want to waste time like this.
As for the situation in point, the service people do not have the ability to offer refunds, so I wouldn’t blame them. They are responsible for repair and refurbishment only. It is someone else that they have to speak with in order to get a refund.
No discount on the surface book 2
Yes, that is sad. I was also looking for SB2. But there are a few others that look good.
Are these actually good prices? Asking for a friend.
no I don't think so. I got excited and up voted quickly but I guess this deal is good for AMEX users.
Well, better than buying from Microsoft stores by 20 percent.
Damn, was hoping to get my mate a bargain.
Not sure if we had seen latest surface at more than 20 percent off?
These deals seem to pop up occasionally but I'm not sure why you'd say it's not a good price? Has it been cheaper previously older deals?
agree. cant think anyone offered more than 20%. only paying by multiple amex can beat it
No, That is the best price I have seen surfaces for.
I buy these things commercially and get a discount and that still beats the price I get.
No, SP4 M3 has been 799 (or was it 699?)
$698.55 I paid for mine from Harvey Norman in April.
No discount on surface studio
Between that and the Book 2, hardly the surface range….
they're like apple. Specs aren't great but the difference is apple has better customer support.
But i was surprised Microsoft allow retailer to sell 20 percent under. Never happen with apple. Local retailer.
Yeeah same. Though apple does come with branding. They're alright though. I did want to get a surface but the price is not that good.
the old pro 4 is actually good enough but no 1 sell them brand new anymore. same tactic like apple. new ones out, they took out the older ones. damn corporations
So true. I'm a big MS and Android fan boy, but wow, Apple support was amazing the couple of times I needed it.
They can afford it jk.
However they do like over staffing their stores…
Isnt that a good thing? When was the last time you went to a shop and needed someone only for it to be empty BIGW LOOKING AT YOU. But when you dont need them suddenly they're everywhere asking if you needed help. yeeah.
@HeyHeyHeyIsItADeal:
It can be till the fifth one comes up to you and asks if you need anything… Looks at Harvey Norman
I'm frequently waiting 10 minutes in a queue when I have a repair job, then another 10-15 minutes after my 'appointment' time. It's still the best support I've ever had from a PC manufacturer, but I wouldn't call them overstaffed. I'd have called them understaffed, but I'm not sure you could physically fit more warm bodies in the store last time I was waiting. Under-floor-spaced maybe.
Honestly, though, I've had a Macbook, then a Surface Pro 2, then another Macbook, because the first Macbook is still going, but the surface died within a couple of years. The Macbook also died after 2.9, but it was so easy to get it repaired (at no cost to me) I did and it's still going strong 6.5 years after purchase….
The surface pro 2 was 'good' but I still had a comparatively huge number of problems with it… (poor display port behaviour, wifi and bluetooth just dying completely, keyboard cover not working properly etc).
At work the pro 3's and 4's have had more than one or two people ready to throw them against the wall for the same reasons.
The Macbook also died after 2.9, but it was so easy to get it repaired (at no cost to me) I did and it's still going strong 6.5 years after purchase….
Dunno, maybe it's luck. The few Surfaces at my work are running fine so far (apart from one with a stability problem that was replaced with an advance RMA). One of the ThinkPads is 10 years old (good ol' X61) and is still being used today.
@eug: Very nearly bought a Thinkpad instead of the Macbook due to their ease of self-repair and post-warranty repairs.
The problems with the surfaces at work have tended to be when docking with the docking stations, frequently not outputting on display port or recognizing monitors (maybe 1/2 Dell's fault). Crashing / hanging / overheating etc. They've been pretty widely deployed since the Pro 3, so there's a lot of history there. Microsoft themselves admitted their past problems with issues/stability but insist they have been fixed now.
Specs aren't great but the difference is apple has better customer support.
I've had great support with Microsoft. I had a problem with my Surface Book. I lodged a support case online describing the problem. They shipped me an advanced replacement and I shipped the old one back on their courier account.
I also bought a Surface 2 from MS Australia and brought it to the US where it started crashing. I got it replaced there in the US with a phone call even though there's no official international warranty.
What is the lowest price for Microsoft Surface Pro m3 / 4GB / 128GB - Newest Version? Is $957 good price? Using 2 AMEX card it will come down to $757 for me.
just search surface pro 4 on the top left corner bar at ozb youll see
I paid $698.55 for my SP$ M3/128GB/4GB in April from Harvey Norman.
The 2017 model hasn't dropped that low yet. I'd probably upgrade, just for the improved battery life, if they did drop that low.
Tbh, this is so confusing. People talking about 5th generation, surface pro 4, 2017 model, SP M3, I dont know what is at 20% off.
It sounds like you are saying you got previous model of SP M3 for $698.55 which is great price. And the one adverised seems to be 2017 model. After using amex offer i will get for $797.
Need to buy keyboard as well which will be another $200 i guess.
@amsaini15: Sorry, my typo didn't help with the confusion! I'd meant to type SP4 M3/128GB/4GB
Yes, what was expected to be called the 'Surface Pro 5' was just called 'Surface Pro'. Many refer to it as the 'Surface Pro 2017'. Harvey Norman here calls it the 'Surface Pro newest model'.
The SP4 was much older when HN had it for $698.
I think that $957 is the best price you can get right now from Oz. I just bought mine from Amazon (US) because they had it for $599 USD (M3 128gb Surface Pro 2017) which worked out around $815 AUD with postage. I searched everywhere and that’s the cheapest i could find. I was going to post the deal here but it had expired by the time i got around to it. Ozbargain doesn’t have a seperate deals page for the 2017 surface pro that I could find though.
My SP4 is two years old and still runs like new, battery life is still really good too. Couldn't fault it - highly recommend these devices.
The offer is on the newest surface pro, the 5th generation.
Theres no surface pro 4's
OP, they are latest surface pro (2017 model, not surface pro 4) and surface book gen 1.
yes they are the latest. new surface pro they call it? doh, need to change title again.
i asked the same on the store and the HN guy said "we only stock the latest"
yeah….
still cant fathum the surface book prices… looks like ill keep my desktop and grab an ipad pro.
agree. the surfcare laptop is not bad but the book is clearly overpriced
For anyone planning on getting a surface to use as an on-the-go machine for heavy design/video editing/3D or anything remotely processor heavy there is a major "Quirk" with the battery and how this thing charges that made it all but useless for a lot of people.
Essentially you cannot charge the battery while using it at the same time unless you are just doing basic tasks. The machine stops charging the battery and just keeps it at the same level if using it for processor heavy tasks to keep it from overheating while plugged in. Its not something they tell you, but its explained in the fine print buried somewhere on the website. I ended up selling mine as I wasn't able to use it for work because of this…
Other than that, it was a great machine!
When I talked to Microsoft they didn't mention anything about it so I assume it wouldn't make a difference. Its to do with the design of the machine in general, not enough airflow/cooling to simultaneously charge the battery and use the CPU which both produce heat so I don't imagine a different charger would help… But if it did I would be really annoyed as I may not have sold it lol.
Would also be a huge dick move by Micosoft to force you to buy a new charger just to charge your laptop the way all other laptops charge.
Can anyone price beat? e.g. Jb or Officeworks?
Is it possible to stack Edu discount on these prices?
i think that has started years ago…….
Has anyone had any experience with buying this from Amazon US at https://www.amazon.com/gp/product/B016C874Z2/ref=od_aui_deta… ?
Thanks OP. Got the i5 4GB RAM version with Type Cover, Pen and Microsoft Mouse for $1399. With AMEX deal and TRS, it works out to cost me about $1070..
How many Amex there? I smells more than one….
Two!
Hmm still, sounds very good result. I'll check later. Want to get the cheapest m3 instead, plus keyboard and pen that's all. I can use 2 Amex and get trs too
Did you get a chance to check how much it would be all for M3 , keyboard and pen? Thanks
Got the same $1399 price at NSW store just like pinnacle. Instead of Microsoft mouse I got Logitech M510.
Also took 1 Year Product care for $99. All together $1498.
Used 3 Amex cards + $300 Gift card (from last deal). Total spend $1100.
@amsaini15: which store please? Do you think you went to the same store as pinnacle? Congratulations on using 3x amex
Sorry mate, cant tell. I now know the reason why pinnacle was not telling the store.
I can give you one suggestion - call all nearby stores and ask them to match that price.
@amsaini15: ok i dont get it tho, they didnt sell at loss. unless the staff is your best friend i think they actually will be happy for people to do extra marketing for them, and make more sales. i mean if they can sell to you why cant sell to others?
but 1000% fine for me no hard feeling :D
will try your suggestion when i need to buy.
The Surface Pro i5 4GB is $1197, Type Cover is $248, Pen is $139, total should be $1583. How did you get the total to $1399?
I want to know as well. Plus he bought Microsoft mouse he said…
Selling cover keyboard at 248 is total ripped off. Same with pen.
I suppose I was lucky to have ‘Microsoft Surface Pro i5 / 4GB / 128GB Essentials Bundle - Black’ along with a Surface Mouse for that price. Had a bit a of haggling, I must say. I was looking only for the tablet and when I was suggested about the bundle, I was looking for a deal. Will post of the image of the receipt in the morning if that helps..
yes please! Thanks
This? But doesnt say 20 percent off…
https://www.harveynorman.com.au/microsoft-surface-pro-i5-4gb…
Also tell us which hn store you went on. …
BTW some of the prices are about the same on the Microsoft Store, where you can get 5.5% cashback through CR. That's about $60 cashback from a $1197 Surface Laptop, and around $120 for a Surface Book 2 i5/256.
Receipt here https://files.ozbargain.com.au/upload/31461/54805/capture.jp…
As this is not a listed price, I am unable to state the store name, but it was from a NSW store. I did not check the bundle price for M3 version..
Ok we can also say, from 1649 somehow you get them to discount 20% (=1319) but you buy mouse at full price (+78) plus $2 extra. Total 1399.
Less 2x Amex and trs from 1399
Got it.
I think there is no bundle for m3.
Went to castle hill store and tried to match the $1399 bundle with no luck. ended up haggling with another sales rep and got the i5 128gb +alcantara cover + pen for $1520. with my 2x amex cashbacks, I thought it's a reasonable price.
also the warranty on these are only 12months. I thought it was always 2 years from my SP3 days. Poor form Microsoft!
Looking for Pro i5 256Gb. Price is exactly the same to Microsoft Store ($1597). MStore has 5.5% cashback. No deal!
Been waiting for a Surface, maybe I'll wait for a deal without Amex though.