Feedback on 1 Day Sale

BuyoTheCat on 24/11/2010 - 12:54
Last edited 24/11/2010 - 15:45

I purchased a heart rate monitor from 1 day sale and when I received it i thought the transmitter (the part that gets sweaty) looked used, so I contacted them and they told me to send then photos, which I did. About 2 hrs later I received an email saying that they have contacted their supplier and the supplier are going to send me a new transmitter.

I thought it was pretty well resolved. Now I just gotta wait to receive my new transmitter.

Update: They just handballed it to the supplier who said that what the wear marks on the transmitter is normal. They would replace it for me if I sent it back to them…at my cost

General Discussion

Comments

  • h4lcyon on 24/11/2010 - 13:01

    Polar FT-60? - I bought the same one.. it's good.

  • BuyoTheCat on 24/11/2010 - 14:26

    FS1. its the most basic one

  • BuyoTheCat on 24/11/2010 - 15:46

    Update: They just handballed it to the supplier who said that what the wear marks on the transmitter is normal. They would replace it for me if I sent it back to them…at my cost

    I am not confident that the product I have is new. However to pursue this could cost some more $ and time I am not willing to spend.

    I guess I shouldnt buy from them anymore

    • h4lcyon on 24/11/2010 - 21:18

      I bought some Oakley sunnies a while back for my wife and one pair had a slight chip in the frame, they offered me a refund or store credit to keep them.

      You have a right to refund if the goods you received are damaged, or not as advertised.

      They may be willing to give you a store credit to keep it.

      • BuyoTheCat on 24/11/2010 - 21:20

        was this from 1 day sale?

        • h4lcyon on 24/11/2010 - 21:27

          Sure was, I then used that credit to discount the heart rate monitor.

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