Hi, my 365 prepaid runs out in about 2 months.
If I see it discounted can I purchase it and add it onto the existing one giving me 14 months in total.
This is my 1st year with Kogan and can't really find anything on this question.
Just want to buy it at the best price, I don't even know if I can buy it then delay until the current one expires before starting the new one?
Any help would be appreciated.
Thanks,
David.
Hi noddypiper,
Kogan mobile vouchers do not stack, so if you were to apply the voucher now, the current 2 months left would be overridden and you would have 12 months from today. However, if you contact Kogan, they will refund the value of the 2 months you didn’t use.
It’s up to you whether you do this, or just wait until your current 12 months ends, and buy a voucher then. If you wait, there’s no guarantee of the current offer being available, but when I contacted Kogan to get my own refund recently, they said that there will frequently be deals coming up in the future.
thanks for taking the time to let me know.
The refund news is good. Makes sense that they would do that and is great for the customer. Kogan is becoming one of my favourite flexible shops online nowadays. I am sure some of the others also do this but haven't seen any great deals from them.
The buy page does have the expiry of the voucher on there.
Take this one https://www.kogan.com/au/buy/kogan-mobile-prepaid-voucher-co…
Down the bottom in the terms, it says
"Voucher expires at 11:59pm AEDT on 28/02/2018. Activation or recharge must be made before the voucher expiry date"
I bought one on 26/11 but i didn't get the sim card until 04/12 which is the day my plan renews so i'm waiting until later to activate it.
The purchase email says Voucher expires at 11:59pm AEST on 31/01/2018
I can't say if you can apply the voucher now and have it extend (i am interested in knowing though) perhaps a call to Kogan Mobile if you want to apply the voucher before then, but you can always buy it before 31st Dec and apply it towards end of jan.