Does anyone know how to contact Click Frenzy? They cancelled my order...

LDevlicK on 30/11/2017 - 20:27

So I managed to snag the $4 Xbox deal. But a few days ago, they sent me an email saying that I breached the T&Cs and mentioned that only one person /household is allowed the gift.

I can confirm that I only ordered one and no other person in my house has made an order.

Anyway I want to contact them to clarify and sort it out. I have sent an email but they haven't responded to me. Their phone number takes me to their voice mail because all click frenzy operators are busy. I have left a tweet on Twitter but they haven't replied either. I have also left a comment on their contact us page on the click frenzy site.

Does anyone know of another way to contact them?

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Comments

  • [Deactivated] on 30/11/2017 - 20:30
    +12

    You can trying running a case against them for a breach of your contract. It's about the principles, not about the item, even better if you graduated from the best law school in Australia but chose your passion instead -_-

    • toristo on 30/11/2017 - 20:38
      +1

      VCAT's first class action

    • Kangal on 30/11/2017 - 20:49
      +8

      It is said that once you graduate from the best law school in Australia, you look for non-executive board positions to disrupt various industries.
      Stepping into temporary roles of higher managers, making big changes in the department so execs notice. This includes taking personal items and photos from people's offices. Overall, pay is pretty good at around $180k, but a high-yield investment car is mandatory.

      Side business is Lego seller, Xiaomi collector, and eneloop investor.

    • GarrusVakarian on 01/12/2017 - 01:04

      the next "high yield investment" trend?

      • D C on 01/12/2017 - 06:01
        +1

        It's Mabo, it's the vibe…

  • Diji1 on 30/11/2017 - 20:35
    +4

    I bet there's no Xbox's for $4.

  • tassieeagle on 30/11/2017 - 20:37
    +4

    That's bs. Call ACA

    • xoom on 30/11/2017 - 20:55
      +4

      Bikies?

  • holdenmg on 30/11/2017 - 20:43
    +5

    This thread is Déjà vu all over again.

  • qwerty on 30/11/2017 - 20:51
    +2

    If you only had one account for your household and family then id push it with consumer affairs.

  • whooah1979 on 30/11/2017 - 21:01

    here. this is up your alley.

    https://webcache.googleusercontent.com/search?q=cache:HsYMA-…

    • D C on 01/12/2017 - 06:02
      +1

      It's a shame he took his ball and went home.

  • Davo1111 on 01/12/2017 - 01:08

    ACA won't care, they've previously had paid segments with CF

    • Thrift on 01/12/2017 - 09:57
      +1

      "Hello CF, it's ACA. We're getting a number of complaints from those angry customers of yours. We'll do you a great deal on a puff-piece showing some actors enjoying CF loot."

  • chumlee on 01/12/2017 - 06:11
    +1

    Contact ACCC. They probably had no intention of honouring the deal and was just bait advertising

    • DevlicK on 01/12/2017 - 08:19

      I suppose I should give them a few more days for a chance to respond before I try this?

      • markt on 01/12/2017 - 08:50

        Try ACCC now as consumers suggested - even if it's just to find out your options. Don't put it off.

        • Davo1111 on 01/12/2017 - 14:02

          ACCC are a statistics based department. They're not going to act on your behalf

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