Jun 2017: my wife and I inspected a 2 bedroom apartment in a big complex in Brisbane where we noticed the tenants having pets. during the inspection process, we asked the property manager about getting a dog and she advised that if we were to get a pet, we can and we have to pay a pet bond and make sure we clean the apartment when we move out. The ad said PET FRIENDLY.
Jul 2017: We signed the lease, but we missed the fact that the lease had NO to the option of PETS APPROVED.
Sep 2017: My wife and I decided on a pup, did our research and found a breed that was small and didnt shed but also one we both loved. Havent bought him yet, due in late dec.
Nov 2017: I emailed the property manager asking her how much the bond would be and how we go about updating the agreement. She said that she needs to talk to the owners and doesnt recall having a conversation about a dog in Jun. She just rang us and said that the owners said NO. I tried to understand what their concerns were so that I could address them. I even advised her that I am happy to put down $3000 as a pet bond for the peace of mind of the owners. I also assured her that we were already looking at puppy schools and training and I work from home and would be able to manage the pet.
We have been good tenants and they have been happy overall with us and how we manage the property and we love this apartment and we had already informed the property manager a while ago that we are thinking about resigning the lease when it was due to expire. The apartment also has a big open balcony which could give the dog the time it needs outside and we can leave him outside when we arent home.
I want to be reasonable and hear out the landlord's concerns and address them, but my property manager has advised that we cant contact them directly due to privacy issues.
Do we have any other options than the 2 below?
UPDATE 1: We have taken some of the feedback into consideration and written a letter addressing some of the concerns that the owners might have and what we are willing to do this morning. The Property Manager is happy with our approach and said she will follow this up. She even has advised that she will look at the leases of other tenants in the floor and see if anyone will be willing to swap apartments with us (if they are pet approved and they dont have a pet)
UPDATE 2: We just got a call from the Property Manager that the owners have read our letter and agreed to let us have a puppy in the apartment. Thank you everyone for your valuable feedback. We feel so much relieved to get this news. :)
Do neither of your options. Dealing through an agent if the lease says no pets they may not even contact the owner. Put your request in writing stating everything you have put in your post and ask for a written response from the owner. I have a unit and I have no pets put on my leases but if I was approached with the conditions you have put down I would probably change my mind, a lot of renters are not responsible people their mindset being the property isn't theirs.