Setting up iPhone 8 Plus

jonno82 on 12/11/2017 - 23:08
Last edited 12/11/2017 - 23:09

Has anyone bought iPhone 8/8+/X and tried to set it up by "restore from backup file" of the old phone? I have been trying to set up my new iPhone 8 plus over the weekend and it has been extreme frustrating, firstly the set up screen got stuck when it was "preparing to copy items" in iTunes for hours (in fact left it on overnight), had to hard reset twice after speaking with Apple support. Then it appears that all apps had to be re-downloaded again, the Apple support person told me that you can no longer move apps with iTunes. And now many hours later still only a minority of apps have been downloaded and the progress appears to be very slow possibly due to 50+ apps are being downloaded at the same time while all emails are being synced also.

Has this been happening with anyone else? It seems dumb having to re-download all the apps on the phone whenever you do a restore. The ability to easily set up a new phone that's an identical copy of the old one was one of the biggest selling point of iPhone for me, now I'm not so sure if I'd be buying the next iPhone when this one expires.

Mobile Apple Mobile Phone

Comments

  • Jaso n on 12/11/2017 - 23:24

    what is your internet speed?

    • jonno82 on 12/11/2017 - 23:55

      ADSL2, and I have downloaded bigger files in shorter times….

  • altomic on 12/11/2017 - 23:52

    apple iphone 8

    • jonno82 on 12/11/2017 - 23:55

      Did you have to re-download all your apps after setting it up?

  • nightfever on 12/11/2017 - 23:56

    I feel like question like this… should belong to whirlpool forum instead of ozbargain… You probably get more response there than here? :)

    With that being said, I’ve got an iPhone x, currently waiting for my case to arrive so I can start using it officially. Would be interested to see what others experiences are like… if here’s any.

    • jonno82 on 13/11/2017 - 17:56
      +1

      I know what you mean but I hoped there would be many ozbargainers who bought through Dick Smith's 20% off deal lol

  • try2bhelpful on 13/11/2017 - 01:14

    In the past when I’ve had trouble restoring it was because the iOS levels were different. It might be worth ensuring both the too and from phones are exactly the same level.

  • Richardc on 13/11/2017 - 03:30

    I use Itools for apps

  • pantsparty on 13/11/2017 - 06:06

    I restored my iPhone X from backup. Yes, all the apps need to redownload once the phone is setup. I prefer this, means you get the newest version of all apps and dramatically decreases the file backup size.

    Just to confirm, you shouldn’t have to go into the App Store and select all the apps you want to download. The backup tellls the phone which apps to install right? If you have to manually redownload all apps than your backup is not running correctly.

    • jonno82 on 13/11/2017 - 17:56

      Yes you are correct, all apps are transferred to phone but unusable until you download everything. It's all good if you have minimal apps or fast internet connection, waiting to download a few Gb of apps were not fun for me at all. I would like to be able to set up a new phone with minimal effort, not waiting for the phone to download apps all over again….

  • Any thing on 13/11/2017 - 07:48

    If iTunes isn’t working why not try iCloud instead?

    • jonno82 on 13/11/2017 - 17:57

      I avoided iCloud for the reason that I do not wish to download massive Gb's of data when I restore my phone, looks like that's the way to go from now on unfortunately

  • [Deactivated] on 13/11/2017 - 09:18
    +1

    Return said iPhone. Purchase note 8. Start fresh and enjoy the freedom.

    Source : did it

    • jonno82 on 13/11/2017 - 18:00
      +1

      Very tempted, though I didn't like the Android system when I bought an LG G Pad and the Galaxy Tab I received from Optus, will seriously reconsider when purchasing next phone though

  • pencilman on 13/11/2017 - 18:57

    Hi jonno82,

    I've just done this very thing - restored from old backup to a new iPhone 8 plus.

    No problems encountered apart from message initial message saying that my new iPhone 8 plus had an older iOS version and needed to be updated first to iOS 11.1.1.
    So set up first as new phone and updated the iOS. That took a while to download the update - about 30 min
    After the update could restore data from backup - 30 min
    Then after reboot the new phone downloaded the required apps - this just happened in the background over a few minutes.

    On ADSL w good ADSL speed. Computer is a new iMac.

    If you are unhappy with how things are going on your restore consider starting again.

    Do a reboot of your old phone then do an iTunes backup.
    Use encrypted backup so passwords are saved.

    Then reset your new phone by erasing all data and restore again from the new backup.

    • jonno82 on 13/11/2017 - 22:32

      "Then after reboot the new phone downloaded the required apps - this just happened in the background over a few minutes."
      How many apps did you have? With mine it took hours and what's annoying is that with messaging apps like whatsapp, people had messaged me in the meantime and got picked up on the old phone, so my messages are out of sync….

  • pencilman on 13/11/2017 - 22:36

    It was a from a 64 GB iPhone 6 with 50 GB used. Mostly photos and videos.
    What I did do before the migration of data was delete old and unused apps, leaving about 70 apps to be transferred.
    Sometimes the app store can be really slow, and maybe that's what happened in your case.
    But as long as the backup restore works, then the transfer of personal data is complete and the apps themselves can slowly download to the phone.

    Ps. Loving the iPhone 8 plus. The width of the screen makes a big difference in photo enjoyment. Super Fast at everything.

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