Cooling off Period for Telstra Post Paid

catchganu on 08/11/2017 - 22:37

Does Telstra have cooling off period for Post Paid Mobile plans ? if so how many days…

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Telstra

hmac on 08/11/2017 - 22:39

+1

Instead of wasting time, why don't you call them and ask?
Yttrium on 08/11/2017 - 22:49

What did the TIO say ?
catchganu on 08/11/2017 - 22:56

No cooling period - Telstra rep online confirmed after very long wait time… so posted to check
- Associated87percent @ Telstra on 09/11/2017 - 08:59
  
  you answered your own question.. case closed. Nice Work, keep it up!
Xetrok on 08/11/2017 - 22:58

There is only cooling off if it was initiated on a cold call (an agent or 3rd party calling you with no previous interaction).
If you have approached them for the contract there is not generally a cooling off period associated.

What is your particular issue?
What plan were you on before and what plan are you on now?
Give us more info :)
popcornready on 09/11/2017 - 06:39

What does your contract state?
catchganu on 09/11/2017 - 09:24

Thanks for the thoughts, I am planning to go post paid, but confused between Telstra and Optus.trying to understand the term's