This was posted 7 years 2 months 2 days ago, and might be an out-dated deal.

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$0 Insertion & Final Value Fees @ eBay (ends 27th Oct)

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$0 Insertion & Final Value Fees @ eBay (ends 27th Oct)
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Scab on 20/10/2017 - 10:13 sellercentre.ebay.com.au (1653 clicks)
Last edited 20/10/2017 - 10:35 by 1 other user

When does the promotion run?

  • The promotion runs from 00:00 (AEST) on 20 October 2017 to 23:59 (AEST) on 27 October 2017 (“Promotion Period”).

  • Items must be listed and available for purchase by 23:59 (AEST) on 27 October 2017 in order to qualify for the promotion.

What is the promotion?

  • Pay no Insertion Fees or Final Value Fees for any items you list and make available for purchase in a single category during the Promotion Period (see link below for exclusions and further details).

  • Insertion Fees are the fees to list your item, and Final Value Fees are the selling fees charged on sale of an item, calculated as a percentage of your total sale price. The promotion does not apply to fees for optional features or upgrades or any other fees that may be applicable.

More Info

Sign Up Link (Thanks Doweyy)

Looking forward to the Amazon comments.

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closed Comments

  • doweyy on 20/10/2017 - 10:22
    +8

    As always, can quickly test using this link to see if you got it.

    Got it on my account, thanks Scab!

    • Nickchooka on 20/10/2017 - 11:10

      I used that link, it says I activated it but the promo says I have 0 offers used and 0 offers left haha.

      • Scab on 20/10/2017 - 11:25
        +1

        0 offers left because there's no limit, previous promos had a limit of 10 so you would only have 10 offers left.

        • Nickchooka on 20/10/2017 - 11:35

          Ahh yep! Thanks

  • j4ck on 20/10/2017 - 10:23

    No dice :(

  • Shads on 20/10/2017 - 10:25
    +1

    Bugger, have heaps to sell but not targeted for this one this time… :(

  • stewzor on 20/10/2017 - 10:36

    Do you have a lower chance of being targeted if you haven't sold anything before?

    • scuderiarmani on 20/10/2017 - 18:11
      +1

      I've sold alot, I got in.

  • 67Gateway on 20/10/2017 - 10:39

    Not targeted this time around… Better luck next time I guess

  • Hinee on 20/10/2017 - 10:43

    Insertion will always be $0 for you Scab

    • Scab on 20/10/2017 - 11:12
      +1

      Hi, Nee.

  • poiuy1234 on 20/10/2017 - 10:58
    +2

    Did anyone else get charged selling fees last time during the same promo? I activated the promo and listed the items within the period as specified but was still charged selling fees (???)

    • Munki on 20/10/2017 - 11:00

      Yep. See my post just below.

      • dm01 on 20/10/2017 - 11:07

        See my post as well.

    • dm01 on 20/10/2017 - 11:07
      +2

      Yes. Jump on to eBay chat, and request refunds on all the FVFs. eBay staff are well aware of the issues, and can process the refund on the spot. Have your eBay account page open displaying all activity for that period, and once they process the credits they should appear more or less straight away - you might have to refresh it a few times.

      And you didn't hear this from me, but if you happened to sell more than ten items during that promo period…well…let's just say they don't seem diligent in checking back through your account and checking how many FVF credits you're already had processed, so…..

      • poiuy1234 on 23/10/2017 - 11:10

        Thank you!!!!!

        • dm01 on 23/10/2017 - 14:00

          You got some refunds?

        • poiuy1234 on 26/10/2017 - 17:00
          +1

          @dm01:

          I did. Thank you :)

    • Nickchooka on 20/10/2017 - 11:07

      It happened to me too. It was because I had two promos activated at the same time and one was only for free insertion fees and not final value fees. Whenever I sold an item it was using the promo which only deducted the insertion fees. I had to chat with eBay every time I sold something to get the final value fee wiped.

    • netsurfer on 20/10/2017 - 11:09

      eBay changed how it works. It used to expire on the day you must list the item in your selling dashboard. Recently, it has changed, it has 2 deadlines / conditions now (1. the date you must list the item by and 2. the date the item must be sold by). You need to ensure both dates are adhere to. The offer will remain on the dashboard until the second date. However, as soon as the listing date is over, you simply won't get the discount.

      • Munki on 20/10/2017 - 11:35

        Items must be listed and available for purchase by 23:59 (AEST) on 27 October 2017 in order to qualify for the promotion.

        So…"available for purchase" meaning finalised sale?

        • netsurfer on 20/10/2017 - 11:44

          No, that's the first deadline. I am not sure whether FeeBay sets the second deadline in this particular promotion. Basically, if the second deadline is also set, you need to ensure the duration of the listing will finish before the second deadline.

          Read the terms and conditions carefully as it might have changed recently.

  • Munki on 20/10/2017 - 10:59
    +2

    Caution: Be wary that in the previous promotion, even though I accepted it and the promotion was active and showing in my seller space, it disappeared from my account after the promotion expired. I went through their chat contact and had to stand my ground before they agreed to refund me the fees.

    The CSR asked me to provide screenshots of the offer and it showing in my account (I did not anticipate this on happening so naturally did not). If you have accepted this, please be aware there may be a glitch that the promotion disappears from your account. Take screenshots as evidence or they may try to screw you over.

    • dm01 on 20/10/2017 - 11:08

      Interesting….I didn't have to provide screenshots and they needed no convincing of the error.

      • Munki on 20/10/2017 - 11:09

        The CSR I had must have just been trying to play hardball. Dodgy.

        • dm01 on 20/10/2017 - 11:16

          I got my first credits while the promo was still active (and visible on my account). I noticed after it had expired, all trace of it had disappeared, even when I tried to display expired listings. One CSR wouldn't credit a FVF because they couldn't see this promo anymore, so I tried again the next day with a different CSR and they put it straight through.

          So yes, sounds like yours was playing hardball.

          I also found it tends to help if you engage in a bit of banter with them - how's your day going, thanks for helping me out so quickly - I really appreciate it etc etc - they seem to like that. For one particularly helpful CSR, I told them at the end of the chat they'd done a really great job and if they'd been in Australia, their efforts would easily have earned a 'Koala Stamp', which is a mark of high recognition in many schools. CSR said they felt very honoured to receive such a compliment! :)

        • Munki on 20/10/2017 - 11:25

          @dm01: I just spoke to an Axel and he said he'd process the refund straight away. The previous rep didn't do it…

          I'm usually very nice and courteous to the reps, but that guy did start sounding very condescending and there is only so much niceness you can offer.

          The whole promotions disappearing is very dodgy in the sense that they can simply claim it didn't exist on your account. I'm definitely screenshotting promos from now on.

    • skillet on 21/10/2017 - 10:53

      The person I spoke with, know exactly when my promotion is accepted although it disappeared from my page. I guess it depends who you speak to.

  • peterpeterpumpkin on 20/10/2017 - 11:04
    +1

    I've never been targeted thus far. I've never listed anything if that helps.

    Are people that are targeted receiving emails as well so this is more a reminder to check one's emails? Are there third parties involved?

    • dm01 on 20/10/2017 - 11:09

      I don't get emails for these - usually it's just an accidental discovery when I'm in my account.

    • Scab on 20/10/2017 - 11:13
      +1

      To receive targeted promos you have to opt in to receive offers from them.

  • jekel on 20/10/2017 - 11:09

    I got the email this time. I got charged last time to but as others said customer service cleared the invoice on contacting them.

    • netsurfer on 20/10/2017 - 11:13

      Only a small number of people gets this promotion. As usual, nothing for me. I hardly get one and it generally happens when I have nothing to sell. Right now, I have a few items to sell, but feeBay would offer me any. Also, I tend to get only 3 listings at most (and PayPal fee is never waived).

      • Scab on 20/10/2017 - 11:15

        Right now, I have a few items to sell, but feeBay would offer me any.

        You do get 40 free listings a month, plus you can automatically relist each one three times if it doesn't sell.

        No waiver of FVFs though except for targeted promos.

        • netsurfer on 20/10/2017 - 11:41

          The FVF is the nasty one. It is % based and since I don't have a business, I need to pay GST on the fee as well. Listing fee is less of an issue.

        • Scab on 20/10/2017 - 11:45
          +1

          @netsurfer:

          Not sticking up for eBay as I dislike them, but the FVF should be incorporated into the selling price and is ultimately paid by the buyer.

          The problem I have with eBay is not the fees but the buyer protection policies that are skewed against the seller.

          Their fees for the massive exposure you get aren't really all that expensive, I remember the days of placing ads in The Trading Post which would cost $30+ regardless of whether it sold or not, and that was a much smaller market.

        • netsurfer on 20/10/2017 - 12:16

          @Scab: Well, buyers don't really care about the hefty FVF the seller needs to pay. They just bargain on the final price. If that is not good enough, they won't purchase.

          I used to list items on a Web site provided by tech markets / swapmeets. However, with the intro of feeBay, people don't use that anymore.

          Buyer's protection policy is not an issue for me. It's AU law anyway and it is due to that policy people are willing to buy on feeBay. Basically, as sellers, we need to provide OfficeWorks like service on feeBay. Don't over advertise or hide defects / issues, or sugarcoat the condition of the products.

        • Scab on 20/10/2017 - 12:23
          +1

          @netsurfer:

          It's AU law anyway

          It's not if you're a private seller or if it's an auction sale, yet eBay still forces you to provide refunds.

          Don't over advertise or hide defects / issues, or sugarcoat the condition of the products.

          You will still get claims regardless, there's some real entitled idiots on eBay.

        • dm01 on 20/10/2017 - 13:06

          @netsurfer: What's nasty about a percentage based FVFV? Means you only pay more when you've made more.

        • netsurfer on 20/10/2017 - 13:35

          @dm01: I meant feeBay charges a high % of the FVFV. That percentage has increased throughout the years. When I get FV waiver, I do list items at cheaper prices. Overall 14% in fees and charges (that's including PayPal fee) and that's without insertion fee.

        • netsurfer on 20/10/2017 - 13:41

          @Scab: If you are uncomfortable about providing refund when the customer requested, then don't sell on feeBay. Once you started selling a few items, you are bound to encounter some percentage of sales which didn't go according to plan. However, I do see some sellers with deceptive descriptions.

          feeBay auctions are hopeless nowadays. You get unpaid buyers, late pay ones so often that I gave up on feeBay auctions years ago.

        • Scab on 20/10/2017 - 13:49
          +1

          @netsurfer:

          If you are uncomfortable about providing refund when the customer requested, then don't sell on feeBay.

          I don't mind doing a refund, except when the buyer is an idiot and at fault.

          I've had buyers asking for a refund when they've bought an item that doesn't suit their OS (I put in big red font it doesn't suit Mac), then open it up and use it and whine that it doesn't work.

          Or, saying a freaking SATA cable doesn't work when it does but they just bought the wrong type.

          Why should I have to lose money because of fools?

          You get unpaid buyers

          You get them with a fixed price anyway (and with auctions you can make a second offer to other bidders), the problem is not the format it's that there's no repercussions to buyers for not paying.

          All they get is a meaningless unpaid item strike against their name if reported, big deal.

        • netsurfer on 20/10/2017 - 14:02

          @Scab: You have been unlucky. I also put big red text on some of my listings. Some items I sold required technical support. I had to do full refund once due to postage company broke the item in transit. To keep the buyer happy, he was able to keep the item and still get full refund.

          feeBay is getting worse for sellers. Not only fees continue to go up, the new updates make it easier for buyers to request a return/refund, but harder to leave a feedback. It is as if feeBay is anticipating buyers seeking return is the most common request. Buyers with positive experience hardly leave a feedback (a lot of them sent me messages indicating they were quite happy with the transactions and would leave me a feedback but never did).

          Hopefully, Amazon can provide some competition soon. feeBay currently have near monopoly here.

        • dm01 on 20/10/2017 - 14:06

          @netsurfer: As someone else reminded me recently, back in the day you used to pay a listing fee for everything you listed, sold or otherwise, could include only a single image in the listing then pay extra for each photo beyond that, BIN cost an additional fee, as did scheduling a listing start time, it was a higher listing fee for a higher opening bid, and the FVF was tiered as well.

          So while the FVF percentage has increased, the cost to list things has gone down, so the overall cost to sell has not gone up as much as people like to complain.

        • netsurfer on 20/10/2017 - 14:59
          +1

          @dm01: That's not true. Overall, fees were much lower before. Final value fee wasn't this bad. Postage wasn't counted in fee calculation. If I factored the fee on postage in my listing, buyers would feel I overcharged (even though I didn't). There used to be a lower tier final fee for cheap items (that's gone now as well).

          Image/images wasn't/isn't a problem for me. In fact, the new / recent system change on feeBay made it worse. Image zooming seems to stop working since the last few days. For some listings, the total number of images for free is still not enough for me. There are free image hosting sites I can use.

          Total fees have gone up. I am a seller so I know. Stop making listing fee a big deal. It pales in comparison to final value fee. Fees are higher and it is harder to sell items on feeBay now.

        • UltimateAI on 20/10/2017 - 17:39

          @Scab:
          Try selling expensive electronic's. Fees on my last item were nearly 20%!!!! Nearly $1500 in fees, I had to contact eBay chat, prove I took up the previous offer. After that they were quick to refund.

          But without these offers I don't lust on eBay.

        • dm01 on 20/10/2017 - 17:56

          @netsurfer: It honestly seems you just enjoy complaining about everything. Yes, total fees have gone up - I didn't claim otherwise - but when you factor in the cheaper costs of listing (especially with the 40 free listings each month), the overall cost increase isn't as great as people like to make out. If you can't grasp that, then I'm not surprised you struggle on eBay. If you're not factoring the postage fees in to your selling price, then I'm not surprised you struggle on eBay.

          I sell on eBay too, so I also know. Stop making FVF fees a big deal - it's a proportional fee - you only pay it if you sell, and if you know what you're doing, you don't really pay it at all.

        • Scab on 20/10/2017 - 17:56

          @SmithInOz:

          20%

          How did you work that out?

        • netsurfer on 21/10/2017 - 11:38

          @dm01: You agreed that total fees have gone up. Out of all the fees, final value fee is the highest.

          At the end of the day, the fees come out of the money buyer paid for the item. So, the bottom line is that I need to list each item at a higher price or I basically have less money in my pocket. Neither is actually a good option.

          I don't understand why because we get to list 40 items free, an increase in FVF (which in some cases, if you compared to years ago, resulted in an increase of 40%-50% in the actual final value fee for the same item price).

          When I get a FVF waiver, my items sell fast (because I simply lowered the price - pass on the entire FVF waiver saving to the buyer). As for only pay fees when the items are sold, I generally have a good idea whether an item will be sold or not (it is generally based on price). Honestly, while I used to try to take advantage of free listing offers, I generally don't bother now. If the item doesn't sell, I wasted my time listing it anyway.

          The goal is always to sell items and feeBay can currently do whatever they want with FVF (it has continued to go up over the years). Don't get me wrong, eBay does provide things which helps casual sellers like me. But, the FVF is getting to the point that it is not worthwhile anymore.

          A competitive listing price makes a big difference. Items just sell quickly. When attempting to take advantage of the "free" 40 listings, I often find people sending messages asking for discounts. They don't care or understand the fees. Free listings are not actually free. If you factored in the time you spent, you'd much rather items sell quickly.

          If feeBay offered me no FVF for 40 items, I will gladly pay for listing fee for every single one of them (which is nothing compared to FVF). I will be able to price my items competitively and save more time.

        • UltimateAI on 21/10/2017 - 12:47

          @SmithInOz:
          Ebay fees were 2 x $720 selling two items at $ 3600 each

          Pay pal fees were aroundv$150 for one item as the other buyer paid in bitcoin.

        • dm01 on 21/10/2017 - 12:53

          @netsurfer:
          So you complain about high fees, but when you get a FVF waiver you "pass on the entire FVF waiver saving to the buyer" ? Doesn't make sense.

          So you complain about high fees, but "while I used to try to take advantage of free listing offers, I generally don't bother now." ? Doesn't make sense.

          When attempting to take advantage of the "free" 40 listings, I often find people sending messages asking for discounts.

          Buyers have no idea whether you've listed with a promo or not - them messaging is in no way related. Doesn't make sense.

          If feeBay offered me no FVF for 40 items, I will gladly pay for listing fee for every single one of them (which is nothing compared to FVF). I will be able to price my items competitively and save more time.

          If eBay was giving you 40 FVF-free listings, there'd be a high proportion of other sellers receiving the same promotion and also pricing their listings more competitively. Once again…doesn't make sense.

          Selling price isn't the only factor when it comes to making sales on eBay - I think that's what you're missing. My items are normally sold for a higher amount than the same thing sold by another seller, sometimes significantly so.

          But if you're not taking advantage of the promos eBay offers you that allow you to sell more cheaply - or worse - you give away the savings when you do…stop complaining about the fees being too high!!!

        • netsurfer on 21/10/2017 - 13:47

          @dm01: I don't understand why you think FVF being high is good. FVF waiver, if given to a large number of people, to me (even as a seller) is good. Prices are lower for buyers, which in terms attract more buyers. It's fine if other people ended up selling theirs. My point is, I want to offer buyers the best possible prices. High FVF is making it difficult.

          Also, there are changes eBay done which make people not to notice the fee charges immediately. In the past, eBay tells you the final value fee before you list (because postage was not counted, so that figure is available) so you know full well that how much fee you will be paying. Now, with final value fee not shown prior to listing, combined with "free" listing, you get a false sense of the real cost before you list.

          Prices are not the only factor, I know that very well. There are other factors too. However, no matter how good the listing is, if the price is bad, you won't be able to sell it. If you are targeting to sell items at a higher prices than other sellers, it will certainly be harder to sell.

          Put it this way, if feeBay introduced a special deal with 40 FVF waiver to all sellers, I am positive that deal / bargain will get heaps and heaps of positive votes.

          Buyers aren't stupid. I want to try my best to provide better value for money to buyers compared to other sellers. If some other sellers managed to sell an inferior item (or same item) for better price, it is perfectly fine with me.

          Stop twisting / manipulating what I wrote or picking on me. The bottom line is simple:

          eBay did not offer me FVF waiver this time, so I won't be selling items for now. Please do not add insult to injury and wrote "but you can still sell them because of blah blah blah" or "you are selling it wrong because blah blah blah". This is OZB. eBay didn't want to offer me a bargain, why should I try harder so they get their cut? Other people are getting FVF waiver and you still think I should list my items?

          Also, it is good other OBers are getting the FVF waiver. Best wishes to them. Hope they get their items sold.

        • dm01 on 22/10/2017 - 16:06

          @netsurfer: Sorry mate, but you're all over the place.

          I don't understand why you think FVF being high is good.

          I never said high a FVF is good - I just don't think it's the sale-killing, profit-gobbling disaster that people make it out to be, for reasons I've already gone into. Factor the fees into your sale price.

          My point is, I want to offer buyers the best possible prices.

          Buyers won't pay more than they want to. Set a price that accounts for the fees, and someone will either buy it or they won't. If not, you can always try selling for free on Gumtree (and good luck with the hassles that entails), or Facebook, or just click relist and wait some more.

          Now, with final value fee not shown prior to listing, combined with "free" listing, you get a false sense of the real cost before you list.

          Calculating the final fees in advance isn't hard. Spend a minute in a spreadsheet and you can have a formula set-up that you just plug values in for sale price and postage. Or just use a calculator.

          Put it this way, if feeBay introduced a special deal with 40 FVF waiver to all sellers, I am positive that deal / bargain will get heaps and heaps of positive votes.

          eBay don't care about OzBargain votes.

          Buyers aren't stupid. I want to try my best to provide better value for money to buyers compared to other sellers.

          Some buyers are stupid, but even many of the intelligent ones will be willing to spend within a certain price range for a particular item, for numerous reasons, and this range will often vary by more than the 14% that a seller might pay for a FVF.

          If you're only willing to list items when you have a promo that waives the FVF (despite, I assume, receiving a monthly allocation of listings where the listing-fee is waived) in order to pass this saving on completely to the buyer, that's your prerogative, but you can't be too interested in actually selling anything then.

          Stop twisting / manipulating what I wrote or picking on me.

          I'm not twisting your words or picking on you - just pointing out that some of what you say doesn't really make any sense. But you're free to stop replying whenever you want.

          This is OZB. eBay didn't want to offer me a bargain, why should I try harder so they get their cut

          Geez, don't take it personally - most eBayers don't get the FVF-promo each month - it's luck of the draw. As for "try harder", all you need to do is adjust your selling price up or down - no "trying" or effort required! You either want to sell something or you don't.

          Other people are getting FVF waiver and you still think I should list my items?

          I personally don't care whether you list your items or not. I'm just pointing out (once more) that not listing items because you have no FVF waiver to pass on to your buyers is a strange reason to not attempt to sell things, if you do indeed have things you want to sell.

        • netsurfer on 23/10/2017 - 09:51

          @dm01: You kept on trying to interpret what I am writing and kept on getting it wrong. You are twisting facts. Since you are so good at addressing eBay issues. Why don't you tell me how to address the following issues:

          • Currently, image zooming is broken in eBay. How do you fix it without using other image hosting service?
          • Even when you have FVF waivers, you currently do not know for certain it will be applied (other people had issues where the waiver wasn't applied).
          • When eBay gives you multiple listing fee waivers (each with different start/end dates), there have been cases where eBay elect to deduct from the ones which has the latest end dates first. How do you fix that? eBay kept on deducting the one with the latest end dates first for me constantly.
          • Sellers are factoring in feeBay FVF in prices, resulting in eBay items have higher prices than their own Web sites.
          • Items are getting much harder to sell on eBay (and that's with more images, better service, better quality items).

          Final fee calculation. I know we can calculate it. However, it is not a good UX (since we are paying more). That's not the only UX issue. There are other UX issues. It used to be one click to get to items which just got sold. Now, there are more clicks. All these slow things down and add to the selling workflow. There were changes to how the FVF waiver was deducted (or it probably wasn't clear). It seems to now deduct it right away (or depending on whether the end date of the listing falls within the condition, otherwise the waiver can only be applied if the item happened to be sold before the end date deadline). eBay gave me 4 selling offers last month. It was confusing and it felt like eBay can take it out of any of the 4 offers and if it took the wrong one, then I would have to cancel the listing(s).

          There are quite a few things getting worse on eBay. When I first started selling on eBay, auctions were viable. The risk on doing auctions on eBay has been quite high for years. Most retailers won't bother with auctions.

          Lately, all my eBay purchases are done with discount vouchers. Also, most of my items got sold either due to FVF waiver (which I basically dropped the price by 10%) or buyers had discount vouchers. Items with both (FVF waiver + buyer has a voucher) literally sold within hours.

          It's better we point out the issues to eBay, rather than workaround them. We are paying fees and honestly, some of the changes and glitches are making things slower.

        • dm01 on 23/10/2017 - 10:44

          @netsurfer:

          You kept on trying to interpret what I am writing and kept on getting it wrong. You are twisting facts.

          Nope, most of what you've been claiming isn't factual. It's just your rambling opinions.

          Basically, this constant increasing of FVF is not good for anyone except eBay. You said just factoring it in. Well, I have and the bottom line is this: I used to list a lot more because the FVF was basically half of what's currently is now. Right now, I just list much less.

          Yep, factor the costs into your selling price. Not hard to do.

          Fee calculation gets really confusing when eBay give you multiple offers. eBay gave me 3 different types of listing fee waivers. There are subtle differences between the 3. Also, when eBay gave me FVF waiver, some items don't get waived. Gift cards and gift certificates don't get FVF waiver. The FVF waivers I used to get had different terms and conditions.

          Fee calculations are simple arithmetic - sorry if that's difficult for you. Yes, eBay have several different types of fee-waiver promotions, they're really not that hard to keep track of. You can actually click on each promotion to see a list of your items applied to that promotion. Yes, some types of items are excluded from the promos - but again, pretty simple to understand and keep track of.

          All you kept on saying is that there is no issue. We are paying more fees and some services are being reduced (like telling us FVF during listing). It is not just me which had the issues, the fact that so many people had to talk to eBay customer service to get their missing FVF waiver being applied. Had eBay showed FVF amount during listing, people would have noticed it a lot earlier.

          Can you show me where I "kept saying there is no issue"? Just cut and paste as a quote please. You're making stuff up now.

          Make up your mind. You kept saying fees are higher because services are better. No, some services are getting worse. You much loved images feature (which honestly, images were never an issue for me, I can easily put images elsewhere and link to them) has problems now - zooming is not working, so I will have to start listing them elsewhere.

          Can you show me where I said "fees are higher because services are better"? Just cut and paste as a quote please. You're making more stuff up now.

          Which part of higher FVF makes sellers' life harder don't you understand? Which part of after factoring the increased FVF into consideration, eBay is no longer a good place for me to sale is that difficult to understand?

          No, I understand what you're saying, just that a lot of your reasoning doesn't make sense.

          FVF is an issue of eBay. I don't buy anything from Aus eBay sellers unless feeBay give me a voucher. Sellers have to include FVF into consideration so eBay items are not competitive at all. If factoring in FVF, the sell price is not competitive, it is a waste of time listing on feeBay.

          See, you say all that and claim eBay is not competitive, yet I'm selling items on there every week without any real effort. Perhaps you're just selling the wrong kinds of things, or just don't know what you're doing.

          You want to give feeBay 10% cut (and the optional 2-3% PayPal cut), go ahead, help yourself.

          I have no problem with PayPal or eBay taking their cut, because I've already factored them in to my sell price. I still make the money I want to make on what I sell. Would it be better if I could keep the entire sale amount? Sure. But paying a 10% - 14% fee doesn't stop me from selling, and because (once again) I factor the fees into my price, I still make what I want to on what I sell. So waffle on all you want about how eBay isn't competitive, eBay is a waste of time, etc etc - plenty of people are selling successfully on eBay, just because you don't doesn't prove the problem is with eBay.

          If you bother to respond again, please refrain making false claims this time.

        • netsurfer on 23/10/2017 - 11:27

          @dm01:

          So you complain about high fees, but when you get a FVF waiver you "pass on the entire FVF waiver saving to the buyer" ? Doesn't make sense.

          It makes perfect sense. I am not happy about FVF, so when eBay waived it, I don't pocket that FVF. For people who pocket the FVF, I can understand they won't complain. I don't like the FVF, I don't make profit from it being waived. If I pocketed the FVF, then I have no right to complain. It makes sense.

          My items are normally sold for a higher amount than the same thing sold by another seller, sometimes significantly so.

          Prove it. All you are doing is using one or two examples. Show that >50% of your items were sold higher and they were sold when there was no eBay promotion to either you or the buyers.

          them messaging is in no way related. Doesn't make sense.

          The price is too high for them. I factored in FVF into the price. If I can lowered it by 10%, the potential buyer will take it, but I will end up losing money if I lowered the price by 10%.

          but when you factor in the cheaper costs of listing (especially with the 40 free listings each month), the overall cost increase isn't as great as people like to make out.

          That's not true. Using your approach of just finding some examples. When eBay first scratched the listing fee, they attempted to ease the pain by offering free listings for the entire month on a regular basis. They simply stopped that now and replace that with limited number of free listings.

          You indicate that price is not the only issue. However, in most cases, it is the biggest issue.

          I understand what you are trying to say. However, you need to be more open minded and think of it from other people's point of view. It's harder for new sellers to sell items now. With fees being higher, it is normal for some people to list far fewer items (in maths terms, if a seller's competitive advantage is only 5%, when you put a 10% FVF on it, the net result is -5%). You might have ways to get items which give you >> 10% competitive advantage or you are targeting certain types of buyers. Then, FVF obviously isn't an issue for you.

          I can list items which basically I am in -5% in terms of competitiveness and I have done that. So far, 0% success rate because it's simply above market price. While I understand you have sold some items that way, it's just not the experience for most people. Some items drop in value the longer you keep them (electronic goods, tech items). You cannot just list them and wait.

          FVF waivers and discount vouchers really help.

          yet I'm selling items on there every week without any real effort. Perhaps you're just selling the wrong kinds of things, or just don't know what you're doing.

          Show me those listings. Also, you just keep on assuming things all the time. I was indicating, after I did the calculation before hand, and I know my items won't sale within the time I planned, I just won't bother selling it on eBay. The FVF is a big factor for me in that calculation.

          Fee calculation comment was about UX and the fact so many people had to contact customer service to get the missing FVF waiver rebated, plus when there are two sets of waivers, you cannot be certain which one eBay will deduct it from - again, not a good UX. Also, the changes made to eBay recently does slow down my selling workflow. Working around those UX glitches is fine with me, but I disagree with the FVF increases over the years.

        • netsurfer on 23/10/2017 - 15:55

          @dm01: At 2007, FVF was 5.25% on the first $50, 3.5% on amount over $50 (and may have had a lower percentage at some much higher level as well).
          Now, it is 10% flat for most people, you are saying people complaining about FVF increases being unreasonable.

  • [Deactivated] on 20/10/2017 - 11:12
    +1

    Unfortunately, this promotional offer is by invitation only

    • montorola on 20/10/2017 - 11:15

      Unfortunately, eBay will soon be overtaken by Amazon.

      • Scab on 20/10/2017 - 11:22

        Amazon is no cheaper for sellers than eBay.

        Haven't ever sold on Amazon, but if the fees are roughly the same then the only advantage would be if the Amazon buyer protection is less draconian than eBay's.

        • [Deactivated] on 20/10/2017 - 11:35

          Consumers will always benefit from competition.

          Amazon is no cheaper for sellers than eBay.

          Could you post the link to Amazon Australia's fees and pricing structure?

        • Scab on 20/10/2017 - 11:39
          +2

          @Orpheus:

          It's hard to compare them because Amazon doesn't have a presence here yet, but this is a US comparison: https://goo.gl/PCdiiu

          Also, it's a lot more difficult to sell on Amazon than on eBay, and from memory with Amazon the sale money doesn't go directly to you but to Amazon and they send you the balance every few weeks.

          Much easier to sell on eBay, especially for casual/small sellers.

        • [Deactivated] on 20/10/2017 - 12:01
          -2

          @Scab: That link is not about Amazon Australia and eBay Australia. I dont see how its relevant. Completely different market and hasnt even happened yet.

        • Scab on 20/10/2017 - 12:06
          +2

          @Orpheus:

          I said that.

      • [Deactivated] on 20/10/2017 - 11:32

        *Fortunately

        • Scab on 20/10/2017 - 11:35

          *Tunately

  • Chazzozz on 20/10/2017 - 11:21

    Thanks, this was sitting on my seller's page waiting for me to accept it. Time to relist some things that didn't sell in the last promo.

    Also, I noticed when I got my September account they had included some FVF charges, but by the time they processed the payment they had been automatically deducted. The only charge I had taken out of my PayPal account was a single postage item. YMMV

  • Marrk on 20/10/2017 - 12:21

    Happy I received this offer, need to sell some stuff and pay back the ATO. >_<

    Also had the charges show on my invoice last time, live chat sorted it out. This time I did a screenshot of the page saying that I have accepted the offer.

  • mkowarkski on 20/10/2017 - 12:30
    -1

    I don't understand what this offer is :))))

    • Scab on 20/10/2017 - 12:34
      +1

      It's a special offer, meet Tightarse and pay no insertion fee.

  • spiev on 20/10/2017 - 12:35

    Sorry if this is a dumb question but you just have to list by the 27th of October right? It can sell after that date and you still won't pay the FVF?

    • doweyy on 20/10/2017 - 13:07
      +1

      Yep that's correct, just can't be relisted if it doesn't sell after the 27th though, but if you put it up before the 27th for a fixed 7 days for example and it sells then it'll be fine.

      • Scab on 20/10/2017 - 13:35

        I think the way it technically works is that the item ID is linked to the promo when the ad is placed, so if it doesn't change (ie item is not re-listed) then you are still eligible.

        Not sure if the item ID changes when an ad is set to automatically relist though.

    • dm01 on 20/10/2017 - 13:09

      That's how the last offer worked, but read the T&Cs to be certain. I haven't received this latest offer.

  • JuryWheel on 20/10/2017 - 13:36

    I just put some things up a couple of days ago. Can i end the auctions and redo to avoid fees? Im eligible for the promo according to the above link..

    • Scab on 20/10/2017 - 13:51

      Yes, I've done that with the last promo.

      I ended the item saying it was no longer available for sale, deleted it from my unsold list and created a new listing (didn't use relist or sell similar).

      • dm01 on 20/10/2017 - 14:09

        You don't need to delete it from your unsold list. It's perfectly fine to sign up for the promo, end existing listings and then immediately relist to gain the benefits of the promo. I've done this plenty of times.

        • Scab on 20/10/2017 - 14:28

          Probably is, but I don't take any chances.

          Especially after the last promo that was screwed up and I had to contact support to get a refund.

        • dm01 on 20/10/2017 - 14:41

          @Scab: Deleting a listing from your unsold list doesn't hide it from anyone - it's still visible to eBay and to any user who searches for that item and opts to show completed listings. But if it helps you sleep better at night…

        • Scab on 20/10/2017 - 14:43
          +1

          @dm01:

          But if it helps you sleep better at night

          It does.

  • citybargainhunter on 20/10/2017 - 13:39

    ta

  • congo on 20/10/2017 - 17:55

    Remember to take screenshot of the promo (in your active promo tab)!
    After a few months it will disappear from the current promo tab and the archive tabs.
    You need the screenshot to request eBay for a refund of the final valuation fees.

    • King Tightarse on 20/10/2017 - 19:46
      +1

      That's a valid point - certain conditions were added after the start date to one of the deals i took up and the start date was changed. It didn't affect me, but it could have.
      Ebay seem to be is disarray at the moment as if they have had major software failures system wide.
      Definitely screenshot the offer and or T&C.

  • schnackysmores on 21/10/2017 - 16:26

    how do others interpret this condition? To put this simply, does it mean you cannot list multiple items in seperate categories? i.e. a vaccum and a camera.

    • The promotion only applies to listings in one category. If you add an additional category to your listings, Insertion Fees (and other applicable fees) will apply for the additional category.
    • Scab on 21/10/2017 - 16:38
      +1

      To put this simply, does it mean you cannot list multiple items in seperate categories? i.e. a vaccum and a camera.

      No, it means you can't list one item in more than one category or you have to pay the usual fee.

      So vaccum could be under Electrical but not Electrical and Home and Garden.

  • omgitzrick on 23/10/2017 - 15:42

    I didn't receive the offer but the link worked for me… I don't have anything to sell though >_<

    • Scab on 23/10/2017 - 16:02
      +2

      Buy something and then sell it.

      • omgitzrick on 23/10/2017 - 17:25

        That is some next level Ozbargaining… I'm on it.

  • scuderiarmani on 23/10/2017 - 19:39

    Why does the offer mention good till cancelled listings (30 days) are fine if you still need to sell within a week?

  • Sandunabey on 24/10/2017 - 06:58

    Thanks for sharing!!

  • BlazinPast on 25/10/2017 - 15:08

    Has anyone received this offer whilst having higher selling limits and not the 10 items for $2500 month?

  • crikey on 06/11/2017 - 10:14

    I accepted this promo, listed 3 items and sold before promo end. Got my ebay invoice today, and was charged the full fee. ebay is bloody hopeless.

    Got on chat, and managed to get a refund of the fees after 30mins of chatting. It's like the rep doesn't have any visibility into the records. Asks me for items numbers and buyers, and has to manually calculate the fees for those items herself, but then gets it wrong. So in the end she says she'll refund the full amount "since I really value you as a customer", like I'm asking for special treatment and she's doing me a favour.

    Based on advice in this post, I'd taken a screenshot when I accepted the promo, but didn't need to provide it.

    • Coal Fact0R on 10/11/2017 - 17:00
      +1

      Yea I am into the same sticky situation. Talked to the rep using the Chat
      Here's small bits of the transcript:

      Maverick16:50 PM
      I checked the history for the previous months for their free listings promotion and I can only see 1 free insertion fee and final value fee promotion.

      isaa16:51 PM
      Then it has disappeared.

      Maverick16:51 PM
      No worries, I will process a one-time courtesy credit for the final value fees charged in your latest invoice.

      Maverick16:51 PM
      In the future, please keep the links for those promotion as it will serve as proof that you qualified for the promotion.

      This promo thing is a hit and miss. My advice to everyone is to take a photo of the promos.

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