VPN 13801: IKE Authentication Credentials Are Unacceptable

zillah on 14/10/2017 - 09:14
Last edited 14/10/2017 - 09:30 by 1 other user

Dear Experts

I contacted Teleco forum since 6 days and I couldn't get any help yet

I am using router that was provided by teleco (Netgear), and I configured the VPN as per the guideline below page 5 and my router snapshot configuration attached.

Even I used the same username as in the guideline to make sure I am following step by step

https://www.telstra.com.au/content/dam/tcom/small-business/b…

https://imgur.com/a/LLSS2

Actually not much to configure at VPN server side (Telco ADSL router)

At the client side desktop windows 7 I disabled the firewall disabled and I configured the connections as per page 36 onward.

page 36 starts with :
[u][b]3.5.2.2 Configuring a Windows 7 Agile VPN Connection[/b][/u]

I didn't need (I guess) to install any certification as I believe (could be wrong) this was not applying to my case ? Am I right ?

I can't get it work although I checked the added username and password, I can't figure out what I am missing ?

Error attached as well

https://imgur.com/a/iwPb4

Thanks

Internet

Comments

  • Clear on 14/10/2017 - 10:00

    Telstra's Netgear routers (particularly devg2020) are nortorius for not supporting VPNs properly. People all over Crowdsupport and Whirlpool talking about it.

  • zillah on 14/10/2017 - 10:19

    Telstra's Netgear routers (particularly devg2020)<<
    Although mine is V7610 it could be same

  • zillah on 14/10/2017 - 16:25

    Issue fixed I was missing certificate configuration credit to other forum they help me out

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