Hi just want to share it.
I bought 2 meat lovers on 17 September, however one of them has pineapple (even it's not meant to be there), and it tasted off. I called the store and manager informed that I can come back to store to get two free pizza even the issue was only for 1 pizza. I went there again in few days and get the free pizzas.
To my surprise today in about an hour ago I got refund from Domino's for that order.
I confuse as not expecting any refund, but I guess this is something about their promises on customer service to replace and refund in the case of customer issue? http://www.news.com.au/finance/small-business/biggest-compla…
Good thing I paid with PayPal I guess. Thank you Domino's.
Great story. Thanks for sharing. PayPal it is from now on.