Hi All,
I was thinking about the attractive features which lure customers from the Big 4.
ING is my reference point, seeing that they had 2% cashback + free ATM usage.
- 2% cashback is gone.
- Free ATM usage is no longer a novel idea.
How would you add value to your bank if you wanted to stand out from the crowd now?
I suppose a cashback scheme from the smaller banks would be possible again.
I would remove international transaction fees and make sure I was giving my customers a decent exchange rate. Travel is more popular then ever, I would love to not need to have a day to day bank account, a 28 Degrees for buying things overseas, a Citibank Plus account for overseas ATM withdrawals etc. Why can't a single bank offer all these features I want!