Has anyone else had the left Joycon connection issues? I bought my Switch last week from the Catch of the day deal (absolutely love the system btw) but the left Joycon keeps disconnecting. So I googled it and saw it's a common problem and has to be sent to Nintendo for repair. Has anyone else done this and how long did it take? Super annoyed by this.
Sending Left Nintendo Switch Joycon to Nintendo for Repair
L[Deactivated] on 10/09/2017 - 15:30
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But would I have to send the whole switch back? Cause I've already invested quite some time into Zelda. Or would they just replace the joy con?
The only person that can answer that is Catch of the Day. I'd argue they should post you a replacement before you send yours back but it might be hard to convince them.
Nintendo customer support is known for being really good.
I wouldn't expect it to take too long to repair, but all 3 of my left joycons have been flawless, only controller issue I had was with the Pro controller d-pad, but I fixed that myself since Nintendo doesn't fix it.
My little brother said his was playing up when we were playing mariokart.
I suspect he's just shit at playing mariokart
Did you guys switch controllers to make sure he's shit?
Nintendo customer support is awesome.
I had an issue with my left Joycon, printed out Nintendo's warranty repair form, posted the Joycon off and had a phonecall from the rep to let me know they'd got it and would check it out.
Next day another phonecall from a repair technician telling me they'd replaced it under warranty and it was on its way home.
The whole process took under a week. Easy as pie.
Awesome. I'm not sure if I should contact Catch of the day and tell them the problem or just go straight through Nintendo. Not sure which would be quicker.
I'd say Nintendo would be quicker and less hassle. You'd have to send the whole thing back to CotD for a replacement whereas you'd only have to send the Joycon off to Nintendo.
This must be a launch Switch. I thought they fixed the issue on later revisions.
Where are they getting these launch models from? I just got one from Scoopon and it looks like a launch model as it came with system software v1.0.0
Haven't used it enough to know if it's got the left joycon issue yet. I live 10 minutes from Nintendo, so hopefully I can just take it back there if I have an issue.
I contacted catch of the day today and they are arranging a replacement control. My disconnecting was happening every few minutes just 2 meters from the console. Made playing Mario Kart impossible. Hopefully the next one doesn't do this
Interesing, it looks like I have the same issue with my Scoopon one. How are they doing the replacement?
I might be interested in doing the same. If they send you another one if might have the same issue. It looks like COTD/Scoopon were selling old stock. The issue was fixed in newer revisions.Just contact Nintendo directly. They will fix it free of charge. I sent mine off during the week. They were actually really great to deal with and made the process simple.
Have you contacted Catch of the Day? Given its brand new i'd expect a new replacement.