Aunt Betty's "No Credit Card Fees" Look Like Credit Card Fees To Me!

seanbaussie on 13/08/2017 - 18:10

"No sneaky fees" says Aunt Betty.
"The thing people love about Aunt Betty is she treats everyone like family. She loves to make everyone happy, the same way she makes us happy."
https://www.auntbetty.com.au/blog/no-booking-fees-1
"Aunt Betty doesnt expect anything in return; there is no cost for her advice and NO booking fees and NO credit card fees, so you can book your travel and go."

So why would it be that when I booked flights via Aunt Betty that the price for the airfare went up when I chose to pay by Credit Card?
The price was $985. If I paid via Mastercard Debit the price was $988.94. The price by Mastercard Credit was $992.88. The price by Amex was even more again. I also booked about a $2800 flight and the credit card prices were even higher again.

Sorry Aunt Betty, you're cheap but you're not very truthful, and you are sneaky.

Poll Options

  • 0
    Aunt Betty is telling the truth
  • 1
    Aunt Betty is just sneaky but harmless
  • 37
    Aunt Betty is lying
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Comments

  • chumlee on 13/08/2017 - 18:21

    Is aunt betty ownerd by flight centre group? They like to be lose with the truth

    • seanbaussie on 13/08/2017 - 18:25

      They are, which to be honest is why I expected them to be a bit smarter than this.

      • Diji1 on 13/08/2017 - 19:45

        why I expected them to be a bit smarter than this

        Er … if you know anything at all about Flight Centre and their scams and claims why would you expect the behavior to be different in this case?

  • [Deactivated] on 13/08/2017 - 19:28

    Aunt Betty is a biiiitch

    • Diji1 on 13/08/2017 - 19:44

      Well actually Aunt Betty is a profit making abstract entity. it exists to transfer money from your pocket to it's own.

      Profit making entities in Australia routinely flout the law with untrue claims in advertising, amongst other things.

  • emibel19 on 13/08/2017 - 19:32
    +3

    And they don't know how to use apostrophes (see headings in link in OP).

  • seanbaussie on 15/08/2017 - 07:09

    Aunt Betty's good friend Jhubei wrote to me and this is what she said. What do you think?

    (BTW, the page can still be found!!)

    Subject: Credit Card Fees
    AUG 14, 2017 | 11:07PM AEST
    Jhubei Valdez replied:
    Dear Sean,

    Thank you for email.

    We have investigated this case and found out that the promise about NO booking fees and NO credit card fees was applied last year however we have long since updated our website and it no longer applies on our current policy. We have found the page that we believe you read that promise when we looked for it via google but when searched for it on our website, that page no longer exists. We believe that it was a page from our previous website before we had it updated.

    I apologize if this has caused you some confusion.

    If you would like to read our current policy, please check the link to our terms and conditions below:
    https://www.auntbetty.com.au/booking-terms-and-conditions

    Please be informed that the credit card fee is indicated in our current terms and conditions which you have agreed when you ticked the checkbox and continued to payment.

    Should you have any other concern, please don’t hesitate to get in touch with us.

    Kind Regards,

    Jhubei

    Customer Care
    AUG 13, 2017 | 06:24PM AEST

  • Peck on 15/08/2017 - 16:12

    Black Ball Betty!

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