Mazda Extended Warranty and Roadside Assist

Leastmeetswests on 19/07/2017 - 21:09

Hi everyone,

Purchased a mazda 3 at the EOFY sales and only picking up the car this month. The car dealer mentioned that they had an extended warranty promotion for 700 up front (compared to 1800). On top of the standard mazda 3 year warranty, you get an additional 5 year warranty provided all servicing done with their servicing centre. I am located in a regional town.

The main benefits were:
-Roadside assist (They use National Roadside Assist / which is administered by Harrier National)
-the 5 year warranty covers up to 200,000kms, $2000 covered per claim (unlimited), and "most major moving mechanical parts (which is where they have an extremely extremely long list of parts which I don't know are prone to breaking?)

So my questions/topics open to discussion were:
-Is it worth it? The salesman tried to pitch it as 700 for 8 years roadside assist, which is cheaper than if I did it through NRMA/allianz. (NRMA is 200/year because im in a regional town)
-Is the money saved on roadside assistance lost through being forced to do servicing with the dealership? (vs going to a local independent mechanic after the 3 year Mazda warranty is up)
-I've tried to look up reviews of National Roadside assist (apparently they sub-contract the work to NRMA?)
-There seems to be mixed reviews about putting claims administered by Harrier National, but some of them are quite old and I can't seem to find much on the internet.

Thank you for reading.

Automotive

Comments

  • PVA on 19/07/2017 - 21:14
    +1

    no.
    i got this for free when buying a Renault, starts after the manufacturers 5 year warranty for us. OK for free, not for $700 and definately a rip off for $1800. This is the standard up-sell extras when buying a new car. Just say no.

    hopefully spacebase will chime in , I bet he says stay clear too.

    • spackbace on 19/07/2017 - 21:24
      +1

      What you said is right, unfortunately they haven't offered a proper extended warranty (which is available), but have offered the shitty Harrier alternative. Restricted servicing requirements, and $2k/claim.

      Sure it has a purpose, but there are better available.

      Have heard of 2 Mazdas only just recently that needed turbo or engine replacements (CX5 diesels). Both were fully serviced through Mazda so they came to the party and replaced them.

      • eastmeetswests on 19/07/2017 - 21:31

        Thanks for your input guys.

        I think that this dealership only does it through Harrier, and don't think they offerred it at all tbh.

        One of the reasons I went with Mazda was because of their decent reliability in their cars. With all the electronics in the newer cars, I was thinking that extended warranties may have been ok… but I guess not.

  • dan123114 on 19/11/2017 - 23:21

    Is this dealership located in Sydney ?
    Most of the Mazda dealers only give 3y/200,000KM Premium extended warranty.
    So your 5y deal is good. For my CX5 I got the 3y deal for $600

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