Please Help Kogan Sim Starter Pack Activation

Archi on 12/07/2017 - 22:50
Last edited 13/07/2017 - 11:26 by 1 other user

Hi Guys,

I couldn't find the answer on Google so I thought those on Kogan mobile here would be able to help me. Not sure if I'm doing this correctly

I start on the activation page on the Kogan website
enter in the mobile number that's on the sim starter pack
enter in the last 10 digits to the sim card
answer no to the next 2 questions relating to number of pre-paid services and whether I want to list on public directory
select yes to porting from another Australian services
enter my current number
select prepaid as i'm currently on Woolworths mobile
enter my date of birth
tick the 2 terms and condition boxes,
and hit next.

the screen then jumps back to the beginning of the activation page, and none of the stuff I just enters is there,

Is this normal. is that it… because usually there are other things like name and ID stuff I had to enter for the Woolies mobile sim.

did I do it right?
or is there something wrong?

please help

Related Stores

Kogan Mobile

altomic on 12/07/2017 - 22:59

+2

tried a different browser?
ronnknee on 12/07/2017 - 23:22

+1

Sounds like something's wrong? Try using another device (computer or mobile).
Archi on 12/07/2017 - 23:44

Ooh that worked different device and different browser… how silly of me I just panicked I thought I was going to lose my phone number that I've had for almost 15 years
falling banana on 27/11/2024 - 18:45

just thought i'd mention - Kogan's "starter pack service number" is the "MOBILE PHONE NUMBER" above the barcode.

(soz i dunno where else to post)