Has anyone experienced treatment from Costco like this?

Lla1970 on 08/06/2017 - 12:23
Last edited 08/06/2017 - 13:52 by 1 other user

I was verbally abused by a staff member called Mark who was at the entry and literally chased down and yelled at to show my membership card, even though Mark has spoken to me many, many times and knew very well I am a member.

The men who ask for your membership at the door are constantly rude and disrespectful to women. They do not treat me this way when my husband is there shopping with me. In fact they are quite polite in front of him. I have never been so intimidated and embarrassed all at the same time, having this man shaking and yelling at me at the top of his voice with his face turning red and veins bulging on his forehead. This all took place while surrounded by shoppers that even had children with them.

I have notified management, it has now been 2 months of excuses. I have been notified that they have managed the situation and the remediation they have offered me is for me to call the store before going there, to check when the staff member is on duty so we do not have to cross paths. I feel this is a poor remediation and it shows no care or respect for the customers safety or wellbeing, as this man must surely be unstable to have behaved in such a manner.
I visited this store more than twice a week his excuse to his boss was he had had a bad day .

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  • KaTst3R on 08/06/2017 - 12:40
    +49

    Did you or did you not show your membership card at the point of entry?

    You may have been a member last time, you might not be one now. That is why everyone needs to show the card. I have seen way too many people try to sneak in.

    I got a feeling this is not the full story.

    • spackbace on 08/06/2017 - 12:43
      +18

      I got a feeling this is not the full story.

      Very much this

      Not to mention it's been 2 months.. Why the need for a post now?

      • la1970 on 08/06/2017 - 14:06
        -1

        I am posting now because for 2 months they have been telling me the floor manager is on leave and will handle when he comes back, But they were just avoiding the issue altogether.

        • picklewizard on 08/06/2017 - 14:52
          +13

          "they were just avoiding the issue altogether"

          Just like you're avoiding the question of whether or not you showed your membership card which you know full well is a requirement of entry to their private, membership-only premises.

        • supnigs super skids on 08/06/2017 - 16:32
          +5

          Being a regular she should be entitled to not show her card prior to entry bevause security should recognise her! Lol

        • thord on 09/06/2017 - 11:21
          +2

          @picklewizard:

          I get what you're saying, but at the same time I think the purpose of OPs post was that the staff - even if following up with someone who didn't show their card, was over the top and threatening. Perhaps that's the purpose of this post to discuss?

          If you screw up and don't show your membership card, yes, they should chase you down, but they should still treat you well.

    • navinjd on 09/06/2017 - 10:04
      +1

      Just for information. You can still enter even if your membership has expired and you can renew it at the checkout counter. However you are still required to show your membership card.

      • Kangal on 09/06/2017 - 10:52

        Not sure why you can't just enter without a membership too, and buy it at the counter when making your first purchase.

        Don't give me the camera excuse, it can be done there too.

        • A Banana4scale on 09/06/2017 - 15:07

          so what you are saying is every counter should have a camera and sign up form and existing customers should have to wait 10 minutes every time the person in front of them is signing up to be a customer.

          As a costco member, I say bugger off.

  • bqjt on 08/06/2017 - 12:41
    +13

    I have been a Costco member for over 10 years (in different countries), and never have I experienced this type of behavior. I'm sure there is something more to your story. Whatever the issue, your description of Costco's resolution doesn't sound right to me.

    • KaTst3R on 08/06/2017 - 12:46
      +6

      Just a fun fact. Your Costco membership can be used globally!

      • bqjt on 08/06/2017 - 12:47

        I know, I change it to the place I'm living at whenever it is time to renew.

        • 0z on 09/06/2017 - 09:31
          +5

          Btw, which country offers the cheapest Costco membership? Venezuela? Can we get it online?
          (Sorry, I replied to the wrong post. Can't delete it)

      • altomic on 08/06/2017 - 14:42

        Global! Awesome, I have a membership card from 15 years ago in Japan.

      • KitchenSink on 08/06/2017 - 15:10

        I didn't know that. Good to know. Cheers

      • 0z on 09/06/2017 - 09:36
        +1

        Btw, which country offers the cheapest Costco membership? Venezuela? Can we get it online?

        • bqjt on 09/06/2017 - 11:49
          +1

          In the US & UK, Costco does Executive Membership, initial cost is double of non-executive, but you get 2% cashback for all your spend (ex-GST). Sometimes this cashback can be more than the executive membership fee, essentially making it free.

        • KaTst3R on 09/06/2017 - 14:47

          Sorry I don't have more information on this. I would assume the registration has to be done in store because you will need your photo taken which is printed on the card itself.

  • pantsparty on 08/06/2017 - 12:49
    +21

    I have been going to Costco for years. The staff are fine - never had an issue. I would recommend it to anyone. If I walked in without showing my card at the entrance I would expect to get chased down too. I agree with staff yelling out at people who enter without following the rules - its a members only store. I say give Mark a promotion for being so dedicated.

      • pantsparty on 08/06/2017 - 14:30
        +12

        You sound lovely.

      • bqjt on 09/06/2017 - 11:55

        "having this man shaking and yelling at me at the top of his voice with his face turning red and veins bulging on his forehead. This all took place while surrounded by shoppers that even had children with them."

        Perhaps the reason you are not gaining the sympathy on this forum is because no one has experienced the yelling / chasing, and it has been made to appear a bit dramatic.

  • apple2016 on 08/06/2017 - 13:18
    +8

    Did you or did you not show your membership card at the point of entry?

    If the person on the entrance is busy checking the membership card of others, I would still wait and show them the card before entering the warehouse.
    Did you expect a red carpet welcome as "Mark has spoken to me many, many times" ?

    • manshrew on 09/06/2017 - 11:41
      +3

      Sounds like the classic "Yeah mate, I know the bouncer, he always lets me in without seeing my ID"

  • cwongtech on 08/06/2017 - 13:23
    +4

    They're just doing their job.
    Unless they use facial recognition (screams of privacy paranoia even though they have your face on the carf..), they can't determine whether your membership is still active..

    • A Banana4scale on 09/06/2017 - 15:10

      Your card doesn't have an expiry date so they are not checking for active/inactive memberships anyways.

    • Ughhh on 08/06/2017 - 19:03
      +2

      Also for those that dont know they don`t check if your membership is valid at entry they check at time of purchase,

      Adelaide store does check membership at entrance, and again at checkout.

      • A Banana4scale on 09/06/2017 - 15:12

        They actually swipe it checkout so any purchases you make are recorded on the system under your name. You can request receipts from Costco later on as well as not requiring to show the receipt when returning/exchanging an item.

  • altomic on 08/06/2017 - 13:31
    +10

    They should give you a free TV as compensation. /S

  • Clear on 08/06/2017 - 14:12
    +15

    Does this mean I can board a plane without a boarding pass? I've been flying for years.

  • la1970 on 08/06/2017 - 14:19
    -5

    I regret posting anything at all now, I was simply curious if this had happened to anyone else. I am not someone who expects the rules to be different for me than for others and I do not think myself above others.

    • spackbace on 08/06/2017 - 14:42
      +29

      Well, you clearly do… You expected to just walk in without having the necessary ID.

    • picklewizard on 08/06/2017 - 14:53
      +27

      "I am not someone who expects the rules to be different for me"

      Except for the bit where you didn't show ID and still expected to be granted entry.

    • oscargamer on 08/06/2017 - 18:06
      +4

      you clearly think you are better than the rest of us./……

    • Hirolol on 09/06/2017 - 10:26
      +2

      I was simply curious if this had happened to anyone else

      It doesn't sound like it when you give a description like this:

      this man shaking and yelling at me at the top of his voice with his face turning red and veins bulging on his forehead

      sounds way over exaggerated and a totally unnecessary description if you were simply curious.

      and this next one:

      I am not someone who expects the rules to be different for me than for others and I do not think myself above others

      really? because what you said above in your other comment is different:

      I thought he knew me I thought I could quickly enter to buy what I needed

      Sounds like someone feels they are more entitled than others, now you cherry pick bits from a story and make no mention of the way you reacted towards him.
      Are you sure you weren't the one with veins popping out of your head, yelling screaming at the staff member who is just doing his job?

      With hundreds of customers per day and thousands of customers per week, how is he still working at the door greeting customers if he treats women badly?
      how are any of the men still at the door greeting and asking for memberships? should they all be female?

      The men who ask for your membership at the door are constantly rude and disrespectful to women

  • rambao9 on 08/06/2017 - 14:38
    +3

    I've always shown my membership and never had a problem. The people at the entrance just smile and nod. Occasionally not the smile part.

  • Almost Banned on 08/06/2017 - 14:44
    +8

    Yeah - this isn't the site to come to for sympathy.
    I think that you should have shown your card - I also think that you shouldn't have been yelled at and abused.
    There - you happy now?

  • picklewizard on 08/06/2017 - 14:51
    +14

    You deliberately ignored the rules and then played the misogyny card. You sound lovely.

  • whooah1979 on 08/06/2017 - 15:02
    +5

    I feel this is a poor remediation and it shows no care or respect for the customers safety or wellbeing,

    What do you want costco to do? Mark to get the sack and they give you a $xxx voucher to spend in store?

  • djones145 on 08/06/2017 - 15:08
    +18

    the problem is you recognise him cause you only see a handful of people at Costco
    they see thousands of people daily, they don't give a rats arse who u are or recognise you, all they care is they do their johb and not get fired, i.e SHOW ME UR CARD!!!!!!!!!!!!!

  • dscott85 on 08/06/2017 - 15:08
    +29

    When people arrive 10 minutes after store close to checkout, the staff don’t get paid; they wait around in the interest of customer service and put through the shopping trolley on their own time. People might say, so what it's only 10 minutes, but that’s incorrect, they’re holding up the checkout staff, the counting of the register, the finalization of the day's takings (including placing them in the store safe) and the locking down of the store. When I worked at Woolworths, some time ago, I had a customer come through an express checkout with two trolleys, 15 minutes after store close (at 12:15). She'd been informed for the 15 minutes prior to store close, that the store was closing and to finalize her purchases. I didn’t leave till 12:30 that night; the customer unapologetically even had the audacity to ask us to carry her bags to the car. As a result I got home at 1am and had half an hour less sleep prior to waking up at 6am for a 7am shift.

    I have little sympathy for flouting of the rules and general lack of consideration. I left retail years ago, thanks to the finalization of my studies. I’d never put anyone through the kind of rubbish I tolerated. Punched in the face for refusing to sell a minor alcohol, ignored as I greeted people daily, sworn at and talked down too for working in retail. So I suggest trying to consider it from the other side of the coin. You broke the rules after arriving near store closing, which most likely frustrated Mark. Whilst his response was uncalled for, you were also not in the right. Furthermore Costco apologized and offered to work with you, if you didn’t want to shop when Mark was on shift. Do you want the man fired? You say it’s been two months. I was working after getting punched in the face (black eye and all) by a customer, the very next day. You were spoken to in a loud voice, you weren’t assaulted from what I can tell and they’re doesn’t seem to be a threat to your safety. Are you upset because you were told off for breaking store policy; is this a first world problem? Do you regret posting because some people offered opposing views? I would suggest not asking for comment in a community forum, if you are not interested in considering the answers.

  • la1970 on 08/06/2017 - 15:17
    -3

    I regret posting because I was not looking for sympathy or for people to simply agree with me but I was hoping to hear stories from both sides of the coin. I treat retail workers the way I expect to be treated as I have worked in retail and so has my daughter and some of the experiences were very awful. Though never physical . I have never said my part played in this situation was innocent. I was scared and frightened by this situation. I am happy to read your response, thanks for your time.

    • 2jzzzz on 08/06/2017 - 15:25
      +6

      I guess the lesson here is to have your card ready for inspection.

      What sort of remedy did you want?

    • BertieBrown on 09/06/2017 - 13:14

      OP I agree with you, in so far that I think someone shouting and hollaring at you for not showing your card is ridiculous but I think so is expecting a staffer at a huge store like Costco to remember you is likewise kind of kooky?

  • la1970 on 08/06/2017 - 15:28
    -3

    I am not sure but I am afraid to visit there again . I find that I cannot shop without my husband anymore without feeling nervous.

    • Yummy on 08/06/2017 - 15:42
      +3

      Aldi welcomes you.

    • dscott85 on 08/06/2017 - 15:49
      +13

      I'm sorry to hear you feel afraid to go shopping alone. No one deserves to feel fearful going about their everyday lives. I hope you feel more confident with time. I think, for what it's worth that you should keep in mind that most people are 'good people' and try not to let a bad experience dictate your future expectations. Sorry if my previous response upset you. My own bad experiences in retail may have polarized my views a little! Feel better :)

    • whooah1979 on 08/06/2017 - 17:07
      +1

      I am not sure but I am afraid to visit there again.

      if thiswas the result of your interaction with mark, then perhaps this may help.
      https://www.google.com.au/search?client=opera&q=south+austra…

  • Baysew on 08/06/2017 - 15:57
    +1

    Why do they have a membership and Soviet style check points, anyway?

    • cwongtech on 09/06/2017 - 09:19

      To make it seem exclusive. If anyone can slip through without paying for the membership they will do it again and devalues the exclusivity, as well as the membership and brand name.

      • abb on 09/06/2017 - 09:30

        I think the "well I've paid for the membership, so I'd better shop there" effect is the main reason.

        Plus it's a nice regular free money stream, which they can use to offer lower prices.

        "oh wow, 15kg bags of chips are $2 cheaper than Coles! I'd be mad to leave!"

        • cwongtech on 09/06/2017 - 09:51

          That too, but they need to enforce it or no one will follow the rules.

    • Ryanek on 09/06/2017 - 11:08

      Because Costco often give away a lot of free samples. You can get a good feed walking around on a Saturday morning!

    • bqjt on 09/06/2017 - 11:44
      +1

      I think I read somewhere that the membership fee is their pure profit, hence the protection. The people at the front also count the number of people walk-in to the stores, I believe this is for emergency event and if they had to a head count.

  • abb on 08/06/2017 - 15:58
    +7

    If you don't like the experience there, simple - stop shopping there.

    I agree with you that he was wrong to yell & abuse you. He should have been more polite.
    He probably doesn't remember you though. He likely sees a thousand different people every day…

    If it happened to me, I would walk straight to the membership desk and ask for a refund on my membership.

    • try2bhelpful on 08/06/2017 - 16:37
      +2

      That would've been the best remedy - go straight to the desk and indicate you want to deal with it there and then. I have wandered through Costco a couple of times, not as a member, and you have to get them to give you a piece of paper to do it and you can't buy anthing - you can't just wander in. I can understand you being intimidated by what happened but you need to just put all this behind you and either rescind your membership, find another Costco to shop or just pull out your card each time and do what is needed. There was no call to yell at you, but Costco has a lot of people that shop there so, the reality is, they probably aren't that concerned if you don't shop there anymore. Unfortunately this site is not somewhere to get a lot of sympathy. My suggestion is just show your card and if you have to show it with this guy then say nothing but think "f… you"; it will probably make you feel better.

  • luffyex2010 on 08/06/2017 - 16:25
    +3

    ….never had any problem with the Auburn Costco staff, the guys/girls at the entrance and exit are just doing their job checking.

    Only problems I have is my cart is getting bigger and I am spending more everytime I visit there……think the tummy is growing too.

    So much for saving on shopping wholesale bulk products.

    My Opinion: Just one of the bad unlucky days when an underpay staff, has passed on the fire to you which he just got from his boss/supervisor for not checking IDs/bags properly.

    • cwongtech on 09/06/2017 - 00:04

      My Opinion: Just one of the bad unlucky days when an underpay staff, has passed on the fire to you which he just got from his boss/supervisor for not checking IDs/bags properly.

      Costco staff get paid VERY well for being retail staff
      Source: Friend worked there.

  • lainey13 on 08/06/2017 - 19:34
    +9

    This sounds a lot like the 'don't you know who I am???' attitude some minor 'celebrities' have.

    Hey you can't let one person or thing stop you from doing something. You need to get tough, not scared. If you see this person again, the interaction might be painful but just show the card and walk off you don't have to say anything. You're not banned from going, and unfortunately you can't get them fired so what are you going to do? Cancel your membership? Be a hermit? Spend your money elsewhere?
    I was accused of theft by a horrible staff member at Myer and I refused to shop there for months. But in the end I couldn't even remember what that evil witch face looked like anyway (all the old wrinklies there look the same) so I went back. I damn well wish she got fired after I kicked up a massive stink in the foyer and only got an 'apology' from a manager but what else can I do but move on?

  • [Deactivated] on 08/06/2017 - 19:45
    +2

    Just out of curiousity do you stand there and watch how mark talks to each female customer?

  • robertsdad on 09/06/2017 - 08:50
    +3

    Never had an issue with Costco or their staff but then again I'm just a dummy who can follow simple instructions and I have no wish to try and get someone sacked for simply doing their job.

  • cyrax83 on 09/06/2017 - 09:35
    +1

    Well did you show your card or not? Simple question. They are entitled to check as it's a requirement

  • narcoleptic-haze on 09/06/2017 - 09:36

    Even if you probably should've had the card ready to show, the description of the man's reaction and way of handling the situation is unacceptable. You should go back, but keep your phone handy. I'm not saying purposely try and bait him into doing it again, but if it does happen again whip out your phone and record it, either video or audio. Posting this to their various social media accounts will likely get a better result than emailing them, or talking to the store's management.

  • keishton on 09/06/2017 - 09:40
    +1

    just dont try to ninja yourself into costco next time then

  • 0z on 09/06/2017 - 09:46

    We remember just a single incident at Costco. My sister in law did not have enough cash at the checkout so my wife offered to pay by her credit card but the guy at the checkout wanted the credit card to be in my sister in law name so my wife's card was not accepted, they had to ring home to ask someone to come with cash! Not sure if it was Costco's policy though.

    • omguleh on 09/06/2017 - 10:36
      +1

      Its the only way of policing their rule of "only members can shop".

    • Aussie Smurfette on 09/06/2017 - 10:37
      +2

      Only those with membership can purchase, so I figure your sister in law was the member. I let my membership lapse a few years back as I do find it very overrated but if I do go with a friend I have to give her cash for my purchases as they do check the membership with the credit card.

  • manwithtwobrains on 09/06/2017 - 09:47

    I'm not a member but wandered in unchallenged, just to have a look. It was all a bit overwhelming really, it would take many visits I imagine just to find out where everything is, got quite a few food samples, tried to buy two items, only because I'd never seen them anywhere else, and was refused because of no membership card, fair enough!

  • [Deactivated] on 09/06/2017 - 10:13
    +3

    You sound pretentious and annoying. One of those people who only tell parts of the story that make you look good and others bad.

    Just show the card. You are like a relative I have that looks for drama because her life is so boring.

  • Ryanek on 09/06/2017 - 11:05
    +6

    How I picture the OP

    • [Deactivated] on 09/06/2017 - 12:29
      +1

      exactly

  • WhatWouldBiggieDo on 09/06/2017 - 11:14
    +4

    You never get any sympathy on Ozbargain and I am definitely not usually a sympathetic person.
    But.
    There is absolutely no excuse for a man to act so aggressively towards a woman. And especially in front of your daughter. I don't care whether it's a business interaction like this or strangers in the street. There is no excuse.
    If a "man" acted like this towards my wife I would be doing a lot more than complaining to his employer.

    • Hirolol on 09/06/2017 - 11:38
      +6

      you actually believe what she is saying?
      apparently its not just 1 man, its all men at Costco treating all women like this.

      The men who ask for your membership at the door are constantly rude and disrespectful to women.

      • WhatWouldBiggieDo on 09/06/2017 - 11:49
        +1

        I'll take at face value what the OP is saying about the man getting angry and shouting at her and going red in the face. Why bother with starting a thread if it was completely fabricated.

        The OP has already stated that the excuse the greeter gave his manager was that he had "had a bad day." Therefore, I think we can all assume that there was some sort of altercation.

        I don't care what the OP did, whether she tried to sneak in or whether she ignored him, there is no excuse for men to act like this towards women.

        I am FAR from a social justice warrior - I couldn't give a crap about most things, but as a father of 2 young girls and a husband/brother/son I'm actually really disappointed with the bullies in this thread victim-blaming the OP and not seeing that this is a massive problem.

        • srnoz on 09/06/2017 - 12:05

          Thumbs up bud!

          I'm neutral on OP's version of the story, may be the guy had a bad day and we don't know his circumstances. But it does not justify his act.

          father of 2 young girls and a husband/brother/son

          Me too!

        • spackbace on 09/06/2017 - 13:09
          +1

          Why bother with starting a thread if it was completely fabricated.

          You must be new to these forums…

        • John Kimble on 09/06/2017 - 13:10

          I think the people who are attacking the OP don't believe the version of what OP has said or feel they have omitted certain details or exaggerated parts.

          If you give the OP the benefit of the doubt, she was definitely treated poorly (bordering on illegally).

          And like some harassment guidelines, a big factor (rightly or wrongly) is how the victim feels/perceives they have been treated, regardless of what actually happened…because it is their reality/recollection of events.

        • spackbace on 09/06/2017 - 13:24
          +1

          @John Kimble:

          This all took place while surrounded by shoppers that even had children with them.

          Yet no one said anything…? That's what I find hard to believe

        • John Kimble on 09/06/2017 - 13:37
          +1

          @Spackbace: True.

          Generally I argue the opposite though!

          Most people tend to try to avoid confrontation where possible, mind their own business, don't make eye contact with strangers, don't say hi to anyone anymore, always have the headphones in/on their mobile, etc

          There are exceptions to the rule obviously (in terms of people and situations). But that is what I find these days.

          I guess that is a whole other discussion though.

        • srnoz on 09/06/2017 - 14:42

          @Spackbace:
          For such scenarios very rarely others step in.

          But assuming OP didn't show her ID to enter (most likely), do you accept Mark's actions (if it had happened as described)?

        • spackbace on 09/06/2017 - 15:14

          @srnoz:

          Well I don't believe someone would've gone off like op describes, so there's no point answering the rhetorical question ;)

        • John Kimble on 09/06/2017 - 15:16

          @Spackbace: people snap/flip out all the time???

  • [Deactivated] on 09/06/2017 - 11:25
    +3

    Feminism is cancer….

    [Deactivated] on 09/06/2017 - 11:25 (Collapsed - Offtopic. Show)
    • [Deactivated] on 09/06/2017 - 13:36
      +1

      hahahaha, its a great story isn't it

      The men who ask for your membership at the door are constantly rude and disrespectful to women

      men attacking women, making somewhere like Costco UNSAFE for women to be without their husbands!

      I was unsure why the word misogyny wasn't sprinkled in there somewhere

      • WhatWouldBiggieDo on 09/06/2017 - 13:42
        -1

        Do men not attack women wingwang? It's nothing at all to do with feminism. It's about women being able to feel safe going about their business without fear of being attacked by men, who naturally are generally bigger and stronger than them.
        On average at least one woman a week is killed by a partner or former partner in Australia

        One in three Australian women has experienced physical violence since the age of 15.2

        One in five Australian women has experienced sexual violence.

        One in four Australian women has experienced physical or sexual violence by an intimate partner.

        One in four Australian women has experienced emotional abuse by a current or former partner.

        Women are at least three times more likely than men to experience violence from an intimate partner.

        • [Deactivated] on 09/06/2017 - 13:48
          +1

          do women not attack men, antt?

          just because it's not as often reported, doesn't mean it doesn't go both ways.

          there was no sexual violence here, its costco for fudge sake

          go cry about the patriarchy somewhere

        • WhatWouldBiggieDo on 09/06/2017 - 13:54

          @wingwang: You sound like someone who beats their wife. Tell her to call me if she needs help.

  • iloveLucas on 09/06/2017 - 11:33
    +2

    Every time i walk in, i show my card. No drama or issue ever.

    I am afraid the poster's story is not fully revealed in this case.

  • dufflover on 09/06/2017 - 12:17
    +2

    If someone is yelling at the top of their voice and going red (which I reckon is an exaggeration for the purposes of the post) I get this image of someone who just keeps on walking entitled to go in, especially if they are rushed cos it's near closing time.

    The guy may well not be a saint by any stretch, maybe even a bit aggressive to people trying to skip the check, but doesn't sound there'd be an issue if people queue'd and showed the card as required for entry.

    TLDR: I also believe this is definitely just half (probably less than that) of the story.

  • Brouw3r on 09/06/2017 - 12:19
    +2

    You never explained why you didn't just show your card? I've never even been to a Costco (none in WA) and I know there's an annual fee, why would the staff member assume yours was renewed? Considering it's his job to stand there and check the cards…

  • [Deactivated] on 09/06/2017 - 12:31
    +3

    I personally think Mark should get a raise or promotion, he obviously is dedicated to his job. That's all he was doing afterall.

  • infinite on 09/06/2017 - 13:02
    +3

    Hopefully the staff at Costco just cut up OP's membership card. Would be a win-win for all concerned.

  • [Deactivated] on 09/06/2017 - 13:43
    +1

    I feel sorry for the costco employee who was just doing his job before having to dare speak to a crazy customer who thinks all men are misogynistic abusive creatures out to ruin every womans life.

    none of these replies will even sink in to the OP. Having worked in customer service type of role for far too many years, I know the exact type of person she is. Most likely brush all these replies off as "these dumb men dont know what they are talking about" or "men sticking up for men…. thats what happens when dealing with the patriarchy"

    who the hell tries continuously for 2 months to try and have a poor check out dude fired, not a sane one that's for sure

    • WhatWouldBiggieDo on 09/06/2017 - 13:59

      Registered for less than 30 days and all you do is argue with people and call people names. You are a real asset to this community. Thanks for being here

  • btst7000 on 09/06/2017 - 14:14

    For what it's worth, I can agree with you about costco doorpeople. I have been discriminated against at the door several times (by the same worker) who would let other people pass without checking their card (only asking to see the costco logo) whereas only my card has been taken has its photo has been compared to me. All the other costco staff are wonderful - just the entrance doorpersons.

    • dufflover on 09/06/2017 - 14:50

      Is it cos you're Asian and we all look the same? :P

      (lol j/k)

  • FloatingPoint on 09/06/2017 - 15:15

    Mark has spoken to me many, many times and knew very well I am a member.

    Thousands of people walk past that entrance everyday. Mark could have spoken to many many many people many many many times he doesn't even remember.

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