We all know that it's routine for some of the largest businesses in Australia to carry out criminality where they believe they can get away with it - and the hallowed Apple is no different it appears and joins the other fraudsters, spammers and tax evaders.
Apple is a criminal organisation because it systemically behaves like a criminal: this is not "rogue employees".
The ACCC is taking Apple to court after an extensive operation which included undercover work.
"The case, set to go to trial in mid-December, accuses Apple of wrongly telling customers they were not entitled to free replacements or repair if they had taken their devices to an unauthorized third-party repairer. That advice was allegedly given even where the repair — a screen replacement, for example — was not related to the fault.
https://www.theguardian.com/technology/2017/jun/05/apple-err…
I think criminal law has fallen into limbo in the area of consumer fraud. Belle Gibson was only ever pursued in civil court. They don't like Peter Foster selling weight loss sprays, but I think that's based on defying court orders rather than consumer fraud. I think police would redirect you elsewhere. Victoria Police redirect people to Consumer Affairs. I think the ACCC will still only pursue this matter in the civil courts.