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We ordered food last night using a new user but paid with a current user's credit card and used the $15 off code. Despite it saying the $15 less price Uber has charged $15 and refusing to refund.
Has anyone else had this issue?
Uber eats Changing Price after Payment
Joyoz on 31/05/2017 - 20:38
Last edited 31/05/2017 - 20:39
Last edited 31/05/2017 - 20:39
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I'm pretty sure they'll give you a refund if you call them out on it … but they might also ban you from the service.
I phoned and explained and it has been sorted. The new user didn't have enough money so I let them use my card which is connected to my account. I got told a different department handles it despite the same person replied via email and I asked to speak to a supervisor and they sorted it. I was a bit surprised to see they cancelled the code and charged higher though.
Thank you for replying.
how did you call them what number did you use?
Charge back
Ordered and got discount of $30 from my 4th April order (https://www.ozbargain.com.au/node/300558?page=2#comment), now today(1st of June) got charged $35 on my debit card what is going on?
I am guessing because it's not really a new user if it's the same credit card. Maybe.