Bought Counterfeit Perfumes While on Holidays overseas on MasterCard. How to Get My Money Back?

Lhe88388 on 27/05/2017 - 09:25
Last edited 27/05/2017 - 10:09

Shop assistant insisted genuine goods in the store but it was fake when I open the boxes and tried them.

Comments

Dumax on 27/05/2017 - 10:10

Call your credit card provider and they'll tell you what you can/can't do.
tranter on 27/05/2017 - 10:10

+2

Go to your bank and ask to do a chargeback.
John Kimble on 27/05/2017 - 10:19

Take photos if they help your case.
KaTst3R on 27/05/2017 - 13:08

Could it be very old stock and the smell has gone bad?
PVA on 27/05/2017 - 13:12

how do you know its counterfeit and not say a product made for that country (slightly different product and packaging)
Randxyz123 on 27/05/2017 - 15:14

Which country? How do you know they are counterfeit? Have you called your bank yet?
he88388 on 27/05/2017 - 21:43

I checked the box and the batch number. It looked very legitimate but when I opened the box I can see the bottle are not of Dior quality. The longevity of the smell doesn't project as original genuine quality. I have kept all original receipt and will contact my bank when I get back to Perth. I got 3 bottles in Kuala Lumpur.
websterp on 29/05/2018 - 12:51

Would you mind explaining a bit more what Dior quality is and what your expertise is in comparing perfume brands and types? Do you have the exact same perfume in 'genuine' form? Perhaps you got a tester? The practice of selling unused testers (for cheap) is quite common in Asian discount retailers. Doesn't mean its fake/counterfeit.