Tigerair Query

LCecilTheChair on 23/05/2017 - 16:34

Hi All,

I have booked a return flight with Tigerair, however I don't plan on taking the outbound flight, but would like to keep the return leg.

Do you know if they will cancel the return leg, similar to a full cost carrier?

Thanks
Cecil

Travel

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Comments

  • ChrisLevo on 23/05/2017 - 16:45

    Call them?

  • kywst on 23/05/2017 - 16:53

    Check to see if they are separate bookings as

    Fares quoted are per person per one way journey. All fares are subject to change until payment is made in full and all seats are subject to availability.

    but

    4.2 Validity
    The Booking is only valid for the Passenger(s) named and the flight(s) specified in the Flight Confirmation subject to any subsequent changes in accordance with these Conditions. A Booking expires if the passenger has not travelled by the date of departure. In such a case, there will be no refund. A Booking may be changed prior to the date of travel, in accordance with these Conditions and any relevant Policies, and is subject to any relevant charges and fare difference as set out on the Website.

    To play it safe I'd give them a call.

  • inherentchoice on 23/05/2017 - 16:58

    Pretty sure with most airlines you can't unless they were booked separately. I think this is the relevant clause in their conditions:

    A Booking expires if the passenger has not travelled by the date of departure. In such a case, there will be no refund.

    https://tigerair.com.au/tigerair-info/conditions-of-carriage…

    Edit: kywst beat me to it. Anyway I think the definition of "booking" is also relevant:

    Flight Confirmation means the documents issued, electronically or otherwise, by us confirming a Booking and containing a booking reference number…
    Booking means the details we have relating to a Journey by you as evidenced by the Flight Confirmation…
    Journey means a flight or flights pursuant to a Booking.

    So basically everything under the booking reference number is "expired" or forfeited.

  • CecilTheChair on 23/05/2017 - 17:22

    Thanks Guys, thought that would eb the case, will call them to confirm though!

    Thanks
    Cecil!

  • capslock on 23/05/2017 - 18:50
    +1

    AirAsia and Jetstar don't cancel return legs if you miss the outbound leg. Definitely worth checking if Tiger does the same. Perhaps report back what the answer is for the benefit of others.

    • bobbified on 23/05/2017 - 19:54

      Sounds like you're experienced! haha
      Is this the case even if both flights are under the same booking number?

      I've always thought that the return leg is cancelled if you don't board the outbound flight, if they're under the same booking number. I obviously could be wrong.

  • Donaldhump on 23/05/2017 - 21:51

    ring them up, i am certain every airline would cancel if on the same booking.

    you could chance your luck goto airport and pray the flight is cancelled and then ark up and pretend to be upset. tiger airlines cancelling is pretty high

  • CecilTheChair on 24/05/2017 - 21:09
    +2

    Hi Guys,

    I've just called tigerair and they have confirmed that if I miss the outbound flight my return leg is NOT cancelled.

    Looks like most of the low cost carriers (Jetstar and AirAsia mentioned above) class their flights as seperate one way tickets even if sold as a return,

    Cheers
    Cecil

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