Odd Amazon Delivery Experience

Diji1 on 10/04/2017 - 21:13

I ordered a $20 item from Amazon and it didn't arrive. Tracking said it had been delivered 7 days previously but I never saw it. Since Amazon delivery usually just leave stuff on my driveway I assumed it had been stolen from my driveway.

So I contacted Amazon last night and they agreed to express ship a replacement to me.

Then this morning - maybe 12 hours after chatting to Amazon reps online - I watched a man who wasn't wearing a uniform or driving a marked courier vehicle deliver the Amazon item to my address. Which was very strange since it had already been tracked as "delivered" 8 days ago.

Contacted Amazon again, rep had no idea what happened but had to cancel the replacement which they'd already shipped.

Anyone know what may have happened here?

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Comments

  • mskeggs on 10/04/2017 - 21:25
    +4

    I have received parcels for neighbours in error (like a street or two over) and have delivered them myself.
    And I once had a tracked parcel marked as delivered that was incorrectly handed over to another house (they signed for it too). They dropped it round the next day.
    Maybe the same?

    • [Deactivated] on 10/04/2017 - 22:41
      +1

      Agree. I have had deliveries for neighbours that i drop off. Also had a nice person drive about 20km to drop off a package addressed to me she found on the side of the road - how does Australia post leave my package on the road 20km away!!!

    • Diji1 on 10/04/2017 - 23:59

      Yeah I guess that's probably it but it was so long afterwards.

      • cloudy on 20/04/2017 - 14:24

        So since they have shipped a replacement item for you, will u have to ship it back?

    • cloudy on 20/04/2017 - 14:23

      Exact thing happened to me, except I was the one who had to do the delivering as it wasn't for me. It was just left on my door step. Australia post is so bad. I'm tempted to donate whatever goods I receive accident,y to charity if it happens again.

  • Ryanek on 11/04/2017 - 07:40

    That's nice of you to cancel the replacement. 10 internet points to you sir.

  • BobD on 11/04/2017 - 07:50

    I ordered a few Blu-rays from Amazon UK. When it got three weeks past the usual delivery time I contacted Amazon. Within 24 hours they notified me that they were sending the order again. That order turned up on time. Several weeks later the original order turned up after about 12 weeks in transit. I asked Amazon what they wanted done and they said to keep them all. I used them as Christmas gifts.

  • orangeedu on 11/04/2017 - 18:13

    I've had a similar experience in the past where I've had to use my address initially but am able to change it to my real one when placing the order. Amazon can be strange sometimes!

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