I ordered 1.2kg of jerky from their store about 2 weeks ago. In the past you get an email confirming your order and so on fairly soon, so after a week i tried to call them. Called them multiple times a day for about three days, no response. Sent an email, also no response.
I realize on their website they said there are delays… which I'm okay with, if only they could tell me how long the delays currently are.
Then I got no ozbargain and read the thread for the last geronimo deal and now I'm kind of worried. I'm wondering
- Has anyone ordered any jerky from them in the last three months? Did you get your jerky? Was it okay?
- Does anyone have any recommendations for alternative brands? I really liked Geronimo's because it was dry and chewy, has a very good protein/kilojoule ratio, and actually felt like I was eating beef. The last time I randomly bought jerky from woolies (don't remember the brand), the jerky was moist, and it didn't look or feel ilke beef - it was like pinkish red sheets… where as with geronimo's you could always see you were eating bits of real meat.
I ordered the last time they had an Ozbargain deal and it all arrived ok.
I have done three orders in total now I think and all have arrived in a reasonable time.