Ao3 - Payment Made - Good Not Received - Refund Promised but Never Received - Next Step ?

salehiam on 02/03/2017 - 09:22
Last edited 02/03/2017 - 09:23

Hi All,

I have purchased a projector from Ao3.com.au
They asked for wire transfer (red sign)
I ignored the red sign and transferred the funds.
Then they went offline.
I emailed them on 25/1/17, 27/1/17,30/1/17,31/17,7/2/17, 17/2/17, 21/2/17, 22/2/17
I called them 6/1/17,22/1/17,17/2/17

I am located in ACT, they are in NSW (ABN: 59 103 049 887)

Either no respond, hang up or we will issue it in next pay cycle, I wait for the next cycle and still no refund.

What is the next step to get the funds back.

Ali

General Discussion

Comments

  • altomic on 02/03/2017 - 10:13
    +1

    They asked for wire transfer (red sign)
    I ignored the red sign and transferred the funds.

    how much $$ did this lesson teach you?

    wire transfer - very little you can do.

    except talk to your bank. good luck

    • salehiam on 02/03/2017 - 10:21

      $378

    • Settero on 02/03/2017 - 11:04

      bank cant do jack , all they can do is put a request to them to please return the funds , they can just say no.

  • MynyMouqe on 02/03/2017 - 12:20

    Get in contact with Fair Trading, they'll help you out.

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