Anyone ever had problems with GOODBARGIN?

LTwisty on 05/08/2010 - 09:30

Hey Guys
Anyone here had any problems with GOODBARGIN?

I just recently purchased a 1.8m v1.4 HDMI cable http://www.ozbargain.com.au/node/28962
I never got a invoice email or did it go into my order history under my account on the website but I think they where having some problems around then with the site which was mentioned even tho others received the emails.

I finally got the cable which took a tad longer then I expected but hey, Australia post could be at fault here.

Where cable arrived there was no invoice and the wrong cable, got a 1.5m v1.3B HDMI cable rather then my 1.8m v1.4

As most of us would I contact GOODBARGIN informing them of my problem. Since then I have contacted them another 3-4 times and I am still waiting a reply.

I am just a little concerned here as a simply reply from them letting me know whats the go would have gone a long way.

Anyone else had issue or am I the only one?

I dont mean to cause any doubt for future purchases but I just would like to know myself.

Ta
Twisty

General Discussion

Comments

  • Tenebrae on 06/08/2010 - 00:28

    I ordered five HDMI (v1.3b) when they first set up, as well as an iPhone backup battery pack. Within a week the cables arrived, but the battery wasn't in the package. I called up, explained the problem and the next day, there was my battery pack, express posted to me.

    So to answer your question, my initial issue was resolved quickly, painlessly, and without any questions or fuss.

  • Cripto on 06/08/2010 - 03:42

    These guys are generally good, try sending direct email to the admin@.. and through the contact form as well, if you're in a rush give them a call through their phone number. Hopefully they'll get back to you, some of their reps visit this site often, so your problem should be resolved as soon as possible.

    If they haven't responded to you within the next 7 working days, we can organize a collaborated ozbargain style confrontation for you and put them on the spot for comment :)

  • Twisty on 06/08/2010 - 11:29

    Thanks guys
    Yer I have sent 3 emails through to their admin email, might try once more and maybe I will this time get a reply. I am in no rush but I just really wanted it by this weekend which is not gonna happen now :(

    Wish me luck

    • Cripto on 07/08/2010 - 00:08

      Damn i'm sorry to hear you couldn't get it before this weekend, you should address your disappointment to them when they get back to you, also tell them the people at OzB said perhaps you could include a few freebies to make up for it.

  • Twisty on 10/08/2010 - 15:37
    +1

    All fixed

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