Hail storm damaged car, what should I do next?

My 2012 hyundai i30 get hit by hail storm on last Saturday in Sydney.
I have rang Allianz but seem like they want me to wait until they organise the assessment centre.

My car is insured with market value which is probably worth about $15k now.
How they would decide whether it should repair or write off?

Can I still get comprehensive insurance if I don't repair the car as it's only cosmetic damage for me.

How much will this hail damage impact the value of my car?

Thanks

Comments

  • +17

    Wait for Allianz to get back to you?

    • +8

      In the mean time chose what you'll have for dinner tonight

  • +1

    You would need to disclose any unrepaired damage on your next insurance policy which will greatly affect its insured value. Just wait til it is assessed. The write off depends on how much it costs to fix the car vs how much it's worth.

  • I am in the same position. My car was damaged on Saturday. When I rang my Insurer(youi) they said I could take the car to Penrith to be assessed. I explained that was too far away so they said they'd get back to me when they opened more assessment centres. Haven't heard any more to date.I'm in their hands and will just have to wait. No doubt the wait time for repair is going to be very lengthy with the number of cars that I can see damaged in my neighbourhood.

    • +1

      That's slack on youis side of things.
      Why don't they just get you to go to a repairer and be assessed there?

    • That is Youi for you, terrible insurer. They all have problems but I still think nrma is one of the better ones even though you do pay a bit more.

    • My car was assessed today 24/02/2017. I had to follow up with Youi a couple of times by phone to get some action
      It's now booked in for repairs in 4 weeks time. They estimate 2 weeks for repair time. Ouch. It's the only car we have. Nobody I've spoken to can give me an answer as to whether this is classed as an at fault claim.

  • +2

    Sue the hail storm.

    • +3

      I thought that storm was called Sharon.

      • Nah shazza

  • +1

    My parents had a car hit with hail years ago. They lodged a claim, of course. After what seemed like ages the insurance company eventually got back to them and said they were sorry, but they had too much repair work to do from the storm and were writing the car off. Bit of a pain given that the car had just had to go through rego and get new tyres in the mean time. it was a fairly low value though so barely worth repairing anyway.

  • +1

    This happened to my other half a couple of years back - 2011 Toyota Corolla.

    The assessment centre you mention will most likely be a paintless dent repairer, they'll look at it and if they believe can be PDR'ed then that's what will happen. After the repair process is complete the damage is considered repaired and does not need to be disclosed to future insurers.

    If it can't be PDR'ed the it'll most likely be written off, our quote came in around the $14k mark to have it fixed by Sheen.

    It might take some time for the repairer to set up shop because generally these guys follow the bad weather setting up pop up workshops until the work dries up.

    I wasn't overly stoked about getting railroaded into a PDR because I'd heard negative things about the quality of the work, but those concerns turned out to be unfounded - the car was fine when we got it back, they even helped with a couple of the dents the other half picked up over the years.

    Edit: Forgot to mention, the PDR repair is guaranteed for the life of the vehicle, or at least it was in our case.

  • Same boat, Camry 2012 about 30 little pock marks on bonnet to boot agreed value $12500

    I'm not sure if getting it repaired is worth the $$ VS future resale or future insurance

    • +1

      bonnet and boot are easy to repair, as are other removable panels - buy a new one, paint it and bolt on. If there is a significant amount on the roof it starts to get pricey because you can't remove the roof to replace it.

  • I really wish my 2006 Honda Accord Euro could be hit by hail storm. I will be more than happy to take 11k back and purchase a new car.

    • take close eye on the BOM.gov.au website and when the time is right park your car there.

      Oh yeah make sure your insurance covers hail damage.

  • Depends on the circumstances. Wifes car got hailed on in brisbane a couple years back. due to low kms and not very old the insurance company wrote it off. We got paid out the price of the vehicle new minus excess etc. Bought a new one and also bought the written off car at the auctions for a bargain, fixed it up through mates and gave it to the grand parents.

  • +1

    So you now have a golf ball paint job, people pay good money for that special effect. Ok, joking aside.

    You and many others are in the que for assessment, give them a chance, there is no gain rushing any insurance claim.
    While waiting read your PDF to know and understand your rights, options & obligations to fully be prepared for any and all Allianz and repairer decisions or questions.

    Market Value is the $$ a wholesaler/car yard will pay for your car, a very basic low cost price, and nothing near retail. When the repair estimate is very near the cost price/market value, the insurer can choose to pay out cash, instead of repairing. Less drama, less paperwork, less warranty issues etc. It varies on how close the difference is per insurer.

    You can NOT get new comprehensive insurance if you don't repair the car as it's only cosmetic damage for you, as you must declare in your statement that the vehicle is in very good condition without any damage. You are already on record to state it is now damaged. After you repair it, yes if repaired properly.

    If your vehicle is repaired 100% properly and back to original condition the value will be same if not better, as it will have a sweet paint job.

    You can buy separate panels and paint/replace them, but unless you replace the turret etc and all fixed panel damage, you may be wasting money. Not the economical repair method unless you are a beater.

    Either repair it all completely and properly, or not at all. At the end of the day, refer the PDF & Allianz for final choices and legal decisions.
    It will not affect the vehicle or the quality of the drive-ability and reliability.

  • Why would Insurance co's treat hail damage as 'at fault' claim??

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