How to contact team who looks after TRS Claim?

Ash-Say on 18/02/2017 - 18:32

I lodged TRS claim 15 days ago. As it was busy, the officer told me to complete paper form and put the completed form in enevlope within designated box.

I was advised that the claim will be processed within 2 weeks however there is no money in my account as yet.

Is there an email to contact TRS team?

Financial

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customs.gov.au
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Comments

  • 2jzzzz on 18/02/2017 - 19:01
    +2

    Claims are taking up to 3 months to complete I was advised. There is a massive Christmas, Boxing Day and Chinese New Year backlog.

  • captobvious on 18/02/2017 - 19:20
    +2

    https://www.border.gov.au/Trav/Ente/Tour

    Telephone: 1300 555 043
    Email: [email protected]

    may the force be with you

    • Peck on 20/02/2017 - 18:30
      +1

      That is 'Bordering' on the ridiculous!

  • geoffs87 on 18/02/2017 - 20:59

    i submitted mine as i left AUS last Friday, money already in the account…

  • LKJ899 on 20/02/2017 - 13:19

    The last time when I claimed, I waited for months before I got mine….

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