Is my phone on the way out?

EightImmortals on 08/02/2017 - 07:27

Just after some feedback on a strange problem. I have a MOTOG 3 for the last year or so, just recently I am having a problem where the ring or message sound doesn't happen, even when the volume is turned up. It will vibrate so if I'm right next to it I do notice a call or message. If I restart the phone then that fixes the issue temporarily. Then yesterday I was trying to make a call and the whole screen just went blank. The buttons didn't seem to want to respond at all but after a while I managed to get it restarted and it worked OK for the rest of the day (apart from the no sound problem again).

So what say you all? Is she trying to tell me something?

Cheers

Mobile

Comments

  • Nugs on 08/02/2017 - 08:14

    is it 'full'?

    had a Nokia 6120 'classic' that would do similar. empty a few photos etc - it would be good for a while.

    and yes, it really was a classic - even seen a toy version of it in the supermarket….

  • EightImmortals on 08/02/2017 - 08:18

    Nah plenty of space there I hardly ever take any photos. Just doing a cache wipe now though.

  • ESEMCE on 08/02/2017 - 09:10
    +1

    Factory Reset..
    If it still exhibits problems it's a possible hardware issue.

  • bobbified on 08/02/2017 - 09:18
    +1

    Sounds like a firmware issue - have you been keeping your phone up to date?

    Go to Settings > Software or About (or similar) and check to see if you've got the latest firmware.

    If you do, then back up all your files such as photos, contacts and anything else you may need and do a factory reset.

  • EightImmortals on 08/02/2017 - 09:34
    +1

    Cheers,

    Firmware is up to date. If my cache clean doesn't fix it I'll try a factory reset.

  • kati on 08/02/2017 - 10:12
    +1

    I've had a Moto E2 for about 2 years and it was doing something similar. After a factory reset it's running smoothly

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