After using MYUS for a while I have had enough so I have summarised 7 reasons why they just stink.
1/ You can not call MYUS by phone.
2/ MYUS claims to have 24/7 customer service really you won't get a response from an email for 72 hours.
3/ MYUS claims to have freight charges based on weight to save you money, great if you just send pillows or empty boxes. There is a reason why NOBODY else calculates freight this way so if you send anything heavy you will pay a LOT.
4/ MYUS may claim to be giving you a discount,but obviously if the starting price is inflated to start with the cost is still excessive.
5 /If you want to change a delivery address for a package once its on route it must be done by MYUS last time I tried it took 4 days for this too happen, and they rerouted the item back to Sydney then back to Melbourne. Even though I was paying for a Fedex express 4 day delivery.
6/ MYUS will take at least 72 hours from the time they receive an item to it appearing in your suite, and they say MYUS is efficient and prides itself on customer service.
7/ And to top it all off if you want to cancel your account and stop the ongoing charges they won't do it until they have tried to talk you out of it, nope not even when you ask them by email or chat.
Trumps only been POTUS for 4 days.