iPhone 7 from Kogan/Dick Smith - how does warranty work?

ynot1985 on 17/01/2017 - 13:32

Hi,

does anyone know how the warranty works.

would the apple store fix it if there's anything wrong with it?

Thanks

Related Stores

Dick Smith / Kogan

Marketplace

bikuta on 17/01/2017 - 14:16

Why would you get it from Kogan when Officeworks is cheaper?
Cheap Charlie on 17/01/2017 - 14:19

Quiet a common question.
Essentially Apple AU will take care of you for the first 12 months.
If the iPhone was an AU model through proper AU channels, Apple would take care of you for 24 months.

Kogan/DS advertise in their warranty policy that in the event you need to make a claim within Kogan/DS advertised 1 year warranty period they would take care of you (I would imagine they would just forward to Apple AU for a zero cost to them repair).

I hope that answers your Q
- apple2016 on 17/01/2017 - 15:32
  
  24 months is what apple advertises but it reality its more like 3 yrs.
pantsparty on 17/01/2017 - 14:19

+1

If you are already spending $1k with Kogan, I would rather spend $1,100 with a local seller and be confident in the warranty I am receiving.
- ynot1985 on 17/01/2017 - 14:34
  
  +1
  
  yep.. Im inclined to do that now.. pay a little more for peace of mind
rambutann on 17/01/2017 - 15:45

I had a Macbook repaired for free at about 15 months by Apple, I bought it from Kogan.. In saying that, I don't know whether my situation was just a once off, or whether it was because it was a laptop, either way it was still out of the regular 'warranty terms'.