HP Z420: "Select Driver to Be Installed" Dialog on USB Install

Hi all,

This is driving me crazy, I have put in a new SSD in the machine and trying to install Windows 7 X64 by using USB key. The message says,

"A required CD\DVD drive device driver is missing. If you have a driver floppy disc, CD, DVD, or USB flash Drive, please insert it now. Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.”

Yes, I am inserting the USB key to a USB 2.0 port, but still same.

Comments

  • Bios set to boot from usb?

    • Yes, if it were not set to boot from USB then this message would not pop up, it pops up where you select the drive to install.

  • Usd a USB 2.0 port and enable legacy USB support in the BIOS.

    • enable legacy USB support in the BIOS

      Don't see any option like that in BIOS.

  • Have you looked up drivers for the SSD? Check the manufacturer s website

  • +1

    Yes, this happens quite often to me when I try to install Windows 7 onto new PCs in my company.
    I tried almost everything there is to read. Some solutions work on some PCs, some don't.
    For some reason these PCs will not look into the subfolders of the USB drive where the Windows 7 driver files are located during installation. If you use the CMD when that message pops up, you can actually find those driver files, but the automatic installer won't do it for you. It could be due to the BIOS, motherboard, or even SSD mismatch.

    The alternative that I confirm will 100% work is to install Windows 7 by using a CD/DVD, not USB drive.
    Another alternative if you're adamant on using USB drive is to install Windows 10 instead - it will 9000% work.
    See what Microsoft are doing behind the scenes to force people to use Windows 10…

    • Windows 10 got installed without any trouble, but good god it looks hideous compared to Windows 7. Anyway to bring back the old start menu in Windows 10?

      How do I make Windows 7 bootable while burning.

      • Nope, just gotta survive with that Windows 10 new menu. There are other 3rd party start menu programs but I personally dont recommend nor trust them.
        If you want to search for files and stuff, I highly recommend this program called Everything. Lightweight, fast, and crazy useful. Microsoft needs to learn how to index files like Everything.

        You need to write the ISO as an image file onto the CD. If you burn it this way, it will be automatically bootable. See here for guidance.
        Windows 10 also has a built-in image burner.
        Just make sure after burning, the CD contains files similar to your Win 7 USB drive; not just a single .ISO file.

        • +1
        • @bargainaus:

          I highly recommend using Voidtools Search Everything and Start Is Back (this is paid software, but it's really cheap for a license). You can run a trial and see for yourself

          http://www.startisback.com/

          It actually feels and performs really close to the windows classic start menu. More so than Classic Shell. Anyway, try both and see what feels right to you.

        • @scrimshaw: Classic Shell works well actually. Will try out Start is back soon.

          Any way to place the My Computer Icon on Desktop?

        • @bargainaus: Use Windows + E shortcut mate…

        • @brokenglish: Thats quick acess.

          What I want is to have a shortcut of "This PC" on the desktop. How?

        • @bargainaus:

          https://www.tenforums.com/tutorials/2759-pc-shortcut-create-…

          And speaking of which, in the navigation panel of the Explorer window, if you hold the mouse button and drag a folder out to an empty space in the desktop, it allows you to create a shortcut. This allows you to quickly create shortcuts to things like drives, removable media and Dropbox / OneDrive.

        • @scrimshaw:

          you hold the mouse button and drag a folder out to an empty space in the desktop, it allows you to create a shortcut.

          Holding right mouse button while moving to desktop is the best, brings up the menu which let's you shortcut to anything :)

        • @scrimshaw: I wonder why on earth Microsoft would remove the old start menu and the important My computer icon on desktop. That's like half the reason for using Windows.

        • @bargainaus: Oops, I forgot to mention how to change Win + E default settings.
          Go to Control Panel (Win + X, choose Control Panel); Folder Options (File Explorer Options); the first dropdown box, choose This PC.
          If you still want a shortcut, open File Explorer, drag This PC to Desktop

        • @brokenglish: Just burnt Windows 7 to a DVD and still getting the same message.

          Funny thing is the machine came with Windows 7 professional sticker, how did they install it? Is it the SSD that I have inserted instead of HDD, causing the problem?

        • @bargainaus: X_X that's not good…

          OK, time for questions:
          1) Was this .ISO newly downloaded? Did you get the .ISO from a legit source or !@#$%^&*() source?
          2) Have you actually succeeded in installing Windows 7 on other computers using that same .ISO?
          If you have any spare or friends' computers, try to run the USB/DVD, see if it goes past the popup.

          USB or DVD, no other way…

          3) Is this a new machine? What was the OS before?
          It is very unlikely to be caused by the SSD.
          4) What is this SSD model?
          5) Have you initialized the SSD?
          You can try using a spare HDD and try to install the Windows 7 using both USB and DVD.

        • @brokenglish: Changed the Mass storage option to EFI, and AHCI+RAID to AHCI only. Now it worked, but I don't know which one of these two did the trick.

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