Hi, my optical light suddenly turned red, tried reboot and reset still the same. I guess it is the fiber being loosen.
Do you call your ISP to fix it? Is there a cost for it?
Please share your experience. Thank you!
NBN Optical Light Turned Red
justwii on 25/12/2016 - 14:14
Comments
We seen enough episodes of mcguyver. Sure we can. All we need is a roll of ductape. A paperclip and some chewing gum.
Just kidding. Course we cant. Ring the ISP op. They will send someone out from NBN to fix it.
Ductape can fix the socket issues
My friend's house got Telstra fibre, and one day the Internet was disconnected - the fibre is broken by some of the diggers,,,,
Yep call your ISP and they'll organise an NBN tech to fix the fault. From my experience there has never been any fees for fixing a broken NTD or fiber connection.
And there shouldn't be. Not the ops fault the fibre broke perhaps or the ntd went to silicon heaven. It happens.
Indeed. Dodgy contractors have tried it before.
I have seen images of contractors not doing the "dial before you dig" thing and causing all sorts of dramas.
@xoom: Hahaha yeah I had contractors insist that an earth cable was the old copper and that they should cut it.
I would suggest you to call them first…
There is nothing we can do with optical fibre… as it needs professional tool to fix…