I've Just Signed up for NBN FTTN. What Do I Need to Know?

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  ProjectZero on 16/12/2016 - 11:03

  My FTTN uses the old telephone lines to connect to a VDSL modem. You might need to get a new modem or use the one thats provided to you?

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    [Deactivated] on 16/12/2016 - 11:35

    I just checked my user guide http://static.tp-link.com/resources/document/TD-W8970_V1_Use… and ctrl+f searched for VDSL and first thing that came up is that is supported.

    Do you have to use an adapter or do you just plug your phone line directly into the RJ45 socket WAN socket on your modem?

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      ProjectZero on 16/12/2016 - 11:47

      I didn't use any adapters no, just the old phone line I had straight into my modem router.

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      ESEMCE on 16/12/2016 - 11:53

      +1

      It doesn't look like your modem is acceptable for NBN FttN.
      It doesn't appear on this list anyway.
      http://whirlpool.net.au/wiki/fttn_registered_modem_router
      and this post suggests it has no VDSL capability at all.
      http://forums.whirlpool.net.au/archive/2588156

      Since it appears you're unsure how FttN works from this comment;

      I'm assuming that when I get connected I simply plug my RJ9 into the RJ45 on my router using the WAN Ethernet port instead of the ADSL2+ port

      which is completely incorrect even if your modem was VDSL capable, I strongly recommend that you get the modem supplied by your ISP so they can provide support if/when something goes wrong.

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      ESEMCE on 16/12/2016 - 11:58

      +2

      The only reference to VDSL is that it has a;

      Ethernet Wan (EWAN) offers another broadband connectivity option for connecting to Cable, VDSL or Fiber Modems

      ie it has a WAN port that you can connect to a modem in Bridge mode.

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        [Deactivated] on 17/12/2016 - 13:58

        Thanks for clearing that up, almost made a bad mistake.

      • 

        ESEMCE on 19/12/2016 - 07:57

        @voolish:
        No worries.

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  gabbasan on 16/12/2016 - 12:32

  From personal experience you may need details from this website
  https://www.tio.com.au/

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    Diji1 on 16/12/2016 - 12:41

    From personal experience you may will need details from this website

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  forumninja on 16/12/2016 - 13:43

  scubacoles is correct.

  You need a VDSL capable modem, preferably one registered with NBN if you want Exetel or NBN to support it. Exetel should be able to supply you with one for a fee.

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  ode1online on 16/12/2016 - 14:27

  Are they sending you a modem ? They should have determined if you were going to require one or not.

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    ESEMCE on 16/12/2016 - 14:45

    OP probably said "no thanks" cause the TP-Link box has a "NBN Ready" sticker on it from back in the days when we were all getting real NBN instead of the Faux-NBN we're now stuck with.

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      [Deactivated] on 16/12/2016 - 15:53

      This is indeed what happened. Thanks for your help guys, from the comments I can see on here it's becoming obvious to me that I should just get the new modem from them. It's an extra $80 but it should come with a 2 year warranty.

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  airzone on 16/12/2016 - 17:13

  Can you get 100/40 on fttn? Isn't that a bit optimistic?

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    [Deactivated] on 16/12/2016 - 18:29

    You're right. It's very optimistic especially with Exetel but I thought I'd give it a go and downgrade if I couldn't reach those speeds.
    The thing that annoys me is, if people are just going to get 25/5 what was the point of fibre at all?

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      ESEMCE on 16/12/2016 - 22:50

      It's not fibre… If we had fibre we'd all be guaranteed of 100mbps and more.
      FttN is fibre to a Node and then copper to your house.

      I have FttN and get a maximum sync rate of 30mbps. I'll never get any better, it'll just get worse from here as the 50+year old copper continues to corrode away a little bit more every time it rains.
      It's a joke and the politicians that chose to spend billions of dollars installing it should be jailed for negligence. They were told it was going to be a joke and it's proven to be so already.
      If they didn't want to spend the money building fibre, that's fine, but don't piss away almost as much on a short term solution for a long term problem.

      100mbps or close to is possible, but only to maybe 50 of the 200 houses that each node services (the one's closest to the node)

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        [Deactivated] on 17/12/2016 - 15:27

        I called them up and changed it to 25/5 before it gets connected or I'll get hit with $29.99 fee to change plan later. I couldn't agree with you more btw, there wasn't any point to it at all.

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        ESEMCE on 19/12/2016 - 07:56

        @voolish:
        If they can't provide you the service you're paying for, there should be no fee, but still easier to move up than down.
        Good luck in Node lotto!

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        [Deactivated] on 19/12/2016 - 12:50

        @scubacoles: Yeah I've checked the fee structure, it's basically set out to cost $30 to move down and $20 to move up. I don't mind being on 25/5 500gb for the first month and if it fits my needs I'll stay on that. I was hoping to get the 100/25 because I've got my sister, her son coming to live me and my kids are over 4 days a week as well atm.

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  [Deactivated] on 21/12/2016 - 10:31

  Always have an emergency mobile phone charged and ready in case it starts raining and your VDSL2 drops out.

  It happens regularly to most people on ADSL2+, depending on how good their copper is.

  You'll might also notice slower speeds when it rains.

  Your phone will go via VOIP on the VDSL2 line which is why the emergency phone is a must have for those on FTTN. Imagine calling 000 and it dropping out… Not good. This might just save your life if you need help during a storm.

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    [Deactivated] on 22/12/2016 - 02:29

    I've had an emergency once when my phone, my partners phone and my home phone all died at once. I can't remember but I think my mobile was flat and so was hers and for some reason the home phone wasn't working. I smashed the home phone that night I think. I can't remember tbh it was pretty surreal.

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  the hammer88 on 24/12/2016 - 08:46

  FTTN installations are to MDF only. Unless there was previously an active PSTN service in your apartment, which your provider would have told you when they looked up your address.
  The tech will install and tag a line to the A side vertical of your MDF and YOU are responsible for the connection from the B side of the MDF to the Socket in your apartment. Which you can contact your strata for a recommended licensed cable or electrician with their comms license etc.

  Incase anyone says and 'believes' that the tech 'must' install the service to the socket, you are wrong. NBN techs only go to the MDF(some will work past their obligations) as NBN did not make an agreement to perform work on private internal cabling past the First point of connect, which in homes is the first socket or in your case is the MDF located inside your building. I do know some providers will send out their own private comms techs out to connect you from the MDF to the socket and then set up your equipment for you.
  Pre NBN days your selected service provider might have offered a fee for connection and work performed past the MDF but rules were changed when NBN came to life.

  Also when you say 'All' my wall jacks, i recommend having just one dedicated socket for the connection as this works the best for VDSL connections (some may disagree)

  MDF wise, please make sure you have key access if it is locked for when the tech comes out.

  =]