[AMA] I Ride My Motorcycle for UberEATS - Ask Me Anything

rambutann on 01/12/2016 - 17:28

After struggling to find much useful information on the internet with regards to working for UberEats I decided to just sign up and see how it went.

I have only been working for about a week now but I have worked every day and I feel like I can answer a large array of questions people throw at me and I feel like it will be useful for those out there maybe thinking about delivering for UberEats.

I can definitely understand why there isn't much information on the topic; mainly people not wanting to encourage others to ride/drive for UberEats. I ride my motorcycle so I am not really on the same playing field as cyclists.. There are lots of them, they are very limited to the types of food that they can carry and the distances that they can travel to deliver orders. Essentially I would not ride a bicycle for UberEats, nor would I drive a car as I often find it hard enough to find a park or an adequate footpath to park my motorcycle on.

I joined up as I had 2 weeks free between lengthy holidays, this is not a career for me it was merely a 'oh no i'm unemployed for a couple of weeks lets get some $$$$'.

Introduce Yourself

closed Comments

  • Zaenille on 01/12/2016 - 18:04

    How much do you get on average per hour?

    • rambutann on 01/12/2016 - 18:20

      It varies.. Essentially between the peak hours of 11-2 and 6-9 anywhere in the range of $20 (at worst if the app is playing up or im getting horrible deliveries to horrible locations in horrible traffic) to about $40. Minimum on a delivery is about $8.62, max i've had is about $13.50.

  • spackbace on 01/12/2016 - 18:09

    Ever drop a meal?

    Ever really really want to try the meal coz it smells so good?

    :)

    • rambutann on 01/12/2016 - 18:21

      Haha nope not yet, can see myself definitely doing it sometime in the near future.

      Every time I pick up from Jimmy Grants in Fitzroy I have to hold myself back from smashing my face into whatever is in the bag..

  • SydStrand on 01/12/2016 - 18:15
    +1

    Did you help yourself to some of my fries? You did, didn't you?

    • rambutann on 01/12/2016 - 18:23
      +1

      Hahaha I can't even think of a restaurant serviced by UberEATS that would serve a large enough portion to enable me to even take a couple of the fries without them practically all disappearing.

  • scrambledeggs on 01/12/2016 - 18:42

    Do people usually buy huge orders i.e. for a group of people at work or do they order for themselves?

    • rambutann on 01/12/2016 - 18:47

      Generally for themselves. I've had a couple of orders that you can tell would be for like 3-4 people but they're rare.

    • rambutann on 01/12/2016 - 21:02
      +1

      Since you posted this I literally delivered like 12 burritos and a bunch of nachos to this one guy and he gave me a tip because he was stoked and I said I was jealous.

      • scrambledeggs on 01/12/2016 - 21:28

        Me and my colleagues often get a shitload of food. Your original answer surprised me.

  • dasher86 on 01/12/2016 - 19:22

    What was the administration process to ensure that you were insured, registered and had a roadworthy vehicle?

    • rambutann on 01/12/2016 - 21:07

      During the 'onboarding' process I had to provide proof of registration, my current license, current insurance and a few other things. In addition to this Uber did background checks on their end. The whole process took about 4-5 days because they reaaaly took their time to do the checks. I did not have to get a physical check of my vehicle, probably because I don't carry passengers.

  • AlienC on 01/12/2016 - 21:09

    Do you service like an area or like a region or a suburb haha lol?

    What does uber eats have? Like do they do air tasker type jobs (maccas kfc dominos etc)

    • rambutann on 01/12/2016 - 21:15

      Nah I go where I want in Melbourne. Generally either following demand or just doing it in my local area when I can't be bothered traveling far.

      Nope nothing like that, really only delivery for much more $$$ restaurants as opposed to cheap take-out. The cheapest ones I can think of are Mr Burger or Lord of the Fries.

      • AlienC on 01/12/2016 - 22:25

        Ah ok cheers thanks for your reply.

  • outlander on 01/12/2016 - 21:11
    +1

    Any porn-like situations unfold for you? Have you delivered the "extra large hot sausage" in order words

    • rambutann on 01/12/2016 - 21:15

      Not yet as of yet!

  • 2wheels on 01/12/2016 - 21:31

    Does Uber provide the food storage container for your ride? Would it fit on like a Ninja 250?

    • rambutann on 01/12/2016 - 21:41
      +1

      Yes they either provide a large box specifically for motorcycles (as below).
      https://static1.squarespace.com/static/5500716be4b0345f9007c…
      (EDIT: Actually its not like this at all.. it has different lashings as explained below. the straps you see on that are just the backpack straps.)

      Or you will just end up with a delivery backpack, the same as the cyclists.

      A $20 fee is deducted from your first pay for the cost of the bag but this is completely refundable upon return of the bag.

      As for fitting on a ninja 250… i'd say it'd be difficult to fit on there without a rack or any kind of loops to tie it down.. the bags have 4 velcro/clips to lash it down, 2 on each side of the bag. The motorcycle one also has straps so it can be worn like a backpack. I can see it becoming painful to ride with because it is quite large.

  • majbour on 01/12/2016 - 21:52

    How does the pay structure work ? I ordered sushi ($6) and chicken udon ($14) from ubereats the other day, $20 is a fair price for that meal but since the delivery was free does that mean your pay came from the $20 i paid for the food

    • rambutann on 01/12/2016 - 22:12
      +1

      So essentially the current pay structure is $10 per delivery plus $1.40 per km, minus 'ubers fee' which is about 20%.
      In Melbourne they now charge a $5 fee for delivery to customers and I believe that Uber takes about a 30% cut from the cost of the meal.

      So in the case of a $20 meal, it'd be $25 all up. So 30% of $20 is $6 giving uber a profit of $11 to pay their driver, which covers the cost about 60% of the time (depending on the distance they are from the resturant, I will often get between $10-$12, sometimes more sometimes less.

      To be honest at the moment about 70% of the deliveries I do would be for items less than $20, but this is probably because of free coupons and stuff, I still get the same amount whether a coupon was used and it doesnt matter how big the meal is, i've heard of people delivering cans of coke and still getting $12. I've delivered $8 nachos and still got about $11.

      I dont believe that their current method is sustainable and they may either chop the delivery fee down to $5 for the drivers or impose a minimum spend for customers, i've got no idea but im not complaining! (yet..). I believe it would be very hard to work for ubereats with a $5 base per delivery and I would not deliver for them if that were to be imposed.

      • majbour on 01/12/2016 - 22:24
        +2

        Cheers mate. You've answered alot of questions I had. Looks like uber is still happy to lose money isn't sydney

        • ozbjunkie on 02/12/2016 - 10:50

          Probably trying to run the competitors out of business, and then jack the prices later #cynicforlife

  • 2wheels on 04/12/2016 - 20:29

    Do you have to pay tax on your earnings? Or have an ABN? Thanks for your help.

    • rambutann on 04/12/2016 - 20:55

      I do have an ABN for it. I'm very unsure about the process behind the tax. As i'm a sole trader I figure that its connected to my tax file number and it will just show up when I do my tax at the end of the year. I don't pay tax as I go along but I will have to pay tax on it when I do my tax return. In saying this, the number of tax deductions that I get from uberEATS is astronomical.. I think its like 60-something cents per kilometer or something which will basically reduce my taxable income to bugger all.

      If you do actually get keen and want to sign up I can give you a referral. I'll get $200 for it but im happy to send you $100 (you do have to complete 40 trips before I get the money). Just PM me if you're interested!

      • tastycheeks on 22/01/2017 - 17:23

        How did you go about applying for an ABN? It looks to be a very complicated and long winded process - I believe you have to satisfy certain conditions in order to be eligible for one.

        • rambutann on 22/01/2017 - 17:31

          I dunno I didn't have any issues whatsoever. Fairly sure it was a quick and easy online process for me.

  • illumination on 05/12/2016 - 13:59

    I didn't even know you could deliver on your motorbike with Ubereats… but hey good job man.

    Do the restaurants ever give you a bit of food because they have leftovers or just because they feel like it?

    • rambutann on 05/12/2016 - 19:11

      Haha yeah a lot of people freak out when I rock up on the motorbike. Definitely the best way to do it in my opinion.

      Unfortunately not as of yet. They get reamed with such high fees from uber that I don't blame them to be honest haha

  • Thill on 03/04/2017 - 16:16

    Hi, you mentioned you don't pay GST but I delivered for ubereats for 2 weeks and received a letter from the ato stating I had to register for GST for the $600 I earnt, even though I used a bike? Have you confirmed the GST thing with the ato? Cheers

    • rambutann on 03/04/2017 - 17:25

      Well you do have to have an abn in order to declare your income as a taxable income when you do your tax return. I don't believe that you should have to pay GST as you go as you aren't earning over $75k..

      https://www.business.gov.au/info/run/tax/register-for-goods-…

      • h4zey on 16/11/2017 - 11:12

        I believe you that exemption doesn't work when you work as taxi or uber driver

  • Peter Donelly on 16/06/2017 - 09:06

    Hirambutann, are you still working for them?
    What's the busiest day of the week to work, and outside busy times, are you waiting long for a job. Is there always work and no waiting
    during busy times?

    • rambutann on 16/06/2017 - 21:03

      Hi Peter.

      I rarely ubereats anymore. But if I do then it'd be on a Friday, saturday or Sunday night. Rainy days are also really good because nobody wants to go online and more people want food.
      I also found Saturday/Sunday mornings really good.

      When I was unemployed I worked every lunchtime in the city plus Friday and saturday night… Plus Sunday morning.

      There's always waiting but if you're in the right areas you shouldn't be without a job for more than 5-10 minutes. Quite often it will be really busy where you are constantly getting jobs. I a

      I also found the lunch/breakfast rush went for much longer. The dinner one is quite short because generally people want food between 7-8:30. Whereas people get lunch from about 11-2:30. And even longer for breakfast because it tacks on to lunch.

  • unknownplayer on 04/07/2017 - 19:20

    Hey mate I just have a question regarding what is done to the food when you cancel an order? I'm just saying this because my friend she ordered last night from a place about 8-10min drive from my house and a bike rider picked it up which I thought was strange because it would take like 20-25min to ride to my house. So after about 5min of riding the app GPS turned off and the order disappeares so she waited outside for 10mins then ordered again from the same place, same order. Another rider picks it up rides for like 1 min and cancels the order. She got her money back for both the orders but does the food just get thrown out or eaten? Stupid question but I'd prefer it went to a homeless person or something.

    • rambutann on 04/07/2017 - 20:28

      The only genuine reason that I can understand someone cancelling an order and then returning it to the store is if as you said - a cyclist gets a stupidly long trip because there are no cars/motorcycles in the area. For an uber cyclist - a 30 minute ride is probably $9-10 worth of pay. They then need to ride 30 minutes back.. Its just not worth it for them. They do get a bad record for doing this and they do receive bans if they cancel a certain percentage of orders. I'd say that it would go back to the restaurant and either be picked up by another rider or refunded back to the recipient depending on the food. But basically I'd assume that it goes in the bin.

      I've never had this issue as I'm on a motorcycle when I do it but I do feel the pain of extremely long, high congestion deliveries as you end up making so much less money.

      I personally dont even recommend ubereats at all. Order from menulog or something like that, that way the restaurant will deliver it as soon as its ready. I've had to travel up to 15 minutes just to get to a restaurant before to pick up food.. And I get the alert as soon as the food is ready so I'm sure you can imagine how cold the food is by the time I deliver it.

  • unknownplayer on 05/07/2017 - 21:33
    +1

    Thanks mate yeah Menulog is the way to go we ordered from them after this happened and it came hot in 20min. Thanks again for your help and time.

  • channy01 on 21/07/2017 - 19:23

    Hello =)
    My boyfriend has just signed up for uberEATS bicycle riding in the GoldCoast
    I was wondering if when you used the app (and so obviously use their gps) it take a lot of internet data ?
    he has a 40 dollar a month phone bill and only 18 gb of internet and we were wondering if he wouldn't go overboard
    thanks a lot for

    • rambutann on 21/07/2017 - 19:55
      +1

      genuinely cannot tell whether or not this is a troll or not given the fact that you said 'only 18gb of internet'…

      But no it doesnt use much internet.

      You use a lot of internet sitting on the internet waiting for jobs to pop up.

      • channy01 on 21/07/2017 - 21:51

        ok thanks

  • dialagranny on 23/07/2017 - 10:47

    Hey mate,

    I've noticed in the past month or two that the vast majority of deliveries I receive from the local area are delivered on uber bicycles, but when I walk out to the street to meet the courier, it invariably turns out to be a car. Last night an uber motorbike turned out to be a car.

    Why would this be taking place? Do bicycle couriers get paid more? Are couriers claiming they use bikes to use a car that would fail uber's vetting process? Is it an insurance thing?

    I appreciate your commitment to the thread - cheers!

    • rambutann on 23/07/2017 - 14:59

      Hellloo,

      I think ubereats cyclists have really struggled over the past few months as pay rates decreased quite a bit for shorter deliveries. Maybe a lot of them have just moved to using a car without actually letting uber know. Whilst this wouldn't surprise me, its pretty silly as cyclists only get shorter deliveries.. But in saying that, telling ubereats that they're a cyclist enables them to cycle and drive a car - saying that they drive a car will mean that they can only drive a car as they could get deliveries up to 6km from the restaurant; which is way too far for a cyclist. It may have been bad weather conditions when you had food delivered? This is entirely speculative but it'd be my guess..

  • Aceking on 02/08/2017 - 13:57

    Hey Mate,

    I heard UberEat conduct background check on you.

    So, how long it take for you to be able to start working?

    Thanks.

    • rambutann on 02/08/2017 - 14:51

      I think it took a week or so to complete the signup process from memory..

      • Aceking on 02/08/2017 - 15:37

        Thank for replying.

        I was told that I have to visit their Office in Melbourne to collect the driver package (e.g. Bag or Uniform) I believe they charge on that.

        So, do you think I should visit them now or wait until they finish my background check? Just want to make sure I get the job before paying any fee (Bag).

        Thanks.

        • rambutann on 02/08/2017 - 16:47

          You do need to go into their office in Collingwood to complete your registration and collect your bag.
          You will have $20 deducted from your first pay to cover the cost of the bag (this is fully refundable when you return it).

          You will need to wait until they finish their checks.

          And you will get the job no matter what (unless you're a criminal of some description..).

  • Md Siam Ahmed on 03/08/2017 - 14:39

    Hey Ram.Hope you are doing well.

    I am a student who holds a temporary Visa.I needed some info on this topic.Hence, knocked you.

    What are the requirements to work in uber eats?
    Can I work for Ubereats with a learner (rider) licence or P1 license?
    I currently work as a cook in KFC ,3 shifts (27 hours totally) a week for 21$ per hour. Can I earn more if I decide to work for the same amount of time in Ubereats?

    P.S - Quitting on KFC since the job is filthy and very tiring.Want to work in delivery related as long as I am a student.

    • rambutann on 03/08/2017 - 17:27

      Hi There - answers as below:

      What are the requirements to work in uber eats?
      I believe that you need to have an ABN but I could be wrong.

      Can I work for Ubereats with a learner (rider) licence or P1 license?
      I believe so, yes.

      I currently work as a cook in KFC ,3 shifts (27 hours totally) a week for 21$ per hour. Can I earn more if I decide to work for the same amount of time in Ubereats?
      Recently UberEATS has cut the pay to their drivers, you will earn anywhere between $40 and hour and $0 an hour. Between 6-9pm you may earn $17 in the first hour, $35 in the second, then $17 in the third, so it all evens out.
      I wouldn't recommend leaving your day job for ubereats as it is designed to be an 'on the side' job.
      I would suggest attempting to sign up and see how you go.

  • Jpuay on 02/09/2017 - 20:02

    Hello rambutann (rambutann?Are you south east asian?)

    Just joined ubereats recently, couldnt get any order average 1 order per hour
    (maybe there is too much rider in my area or there isn't much demand)
    I am doing on a bike btw

    was thinking getting a motorbike and do it in CBD, or should I do both deliveroo and ubereats at the same time?
    any recommendation on boosting my earning?

    • rambutann on 03/09/2017 - 00:09

      Motorcycle would be much better. I still find that its decent during peak hours. Its definitely not a full time thing.

      You'll probs only get around $20-$35 an hour during peak periods - I wouldn't invest in a motorcycle solely for delivering food. I don't think you can do both ubereats and deliveroo as deliveroo has a rostering system as far as I know.

      But yeah - if its a side job and the motorcycle would help your life in other aspects then I'd do it.

  • GotSomeTime on 04/09/2017 - 09:54

    Hello Rambutann! Thanks for all the info so far

    I've got a car (old 2005 toyota) and won't be pursuing a motorbike for the sake of UberEATS, but I do want to do it with the car.

    You mentioned that using the car is not that great, so is it even worth it try it using a car?

    I live in an area. with a lot of restaurants and Maccas that does UberEATS.

    Thanks in advance

    • rambutann on 04/09/2017 - 12:20
      +1

      Its not worth it in a car if there's traffic or parking issues involved. It obviously depends on where you are located.

      Give it a crack in the car and you'll get a feel for it and whether you want to proceed :)

  • Udrox on 09/09/2017 - 09:47

    Hello Rambutann.
    Hope u having a great day. I just wanted to know is registering for uber eats motorcycle and uber eats car same? I mean, do both car or motorcycle rider's getting long trip deliveries than cyclists? If not so, how uber eats car is different by uber eats motorcycle. Also as a uber eats motorcycle rider, how much is the highest amount u got paid for delivery and lowest amount? Also can i i join with my VIC p plate license for uber eats motorcycle.
    Thank you. ☺

    • rambutann on 09/09/2017 - 12:30

      Hi Udrox,

      Yes both motorcycles and cars get longer trips than cyclists - im 99% sure cars get equally as long as motorcycles.

      It just depends on what vehicle you have available I guess - also a lot of ubereats cars also do regular uber.

      I haven't done many deliveries since they reduced pay rates but I recently delivered 100m from the restaurant - I think it was a $6.80 job? At the moment the most you'd get for a job is about $14 - I once got $21 but I'm fairly sure something went wrong when allowing that person to buy food from that restaurant.

      But yeah - ubereats now does a lot of double deliveries - so you can often earn $20 from one pickup (two drop offs).

      Yes you can do it on P's.

      I'd recommend motorcycle because its much quicker to pick up and deliver food (park on any footpath vs spending forever trying to find a park in a car). In addition to that, you can get to your destination much quicker and cheaper (in terms of fuel).

      • Udrox on 09/09/2017 - 13:20

        Thank you so much for ur quick and clear response. Every doubt i had now cleared. Thanks again and have a great day.
        Tc.

  • Udrox on 09/09/2017 - 13:38

    And also one last thing. Is there a huge difference in income wise between uber passenger drivers vs uber eats car/motorbike drivers??? Lets assume both of them started work in the morning and finish at night? Thanks.

    • rambutann on 09/09/2017 - 17:14

      As a guess… Uber drivers earn much more.
      Because they can do long trips and actually earn decent money.

      Also, uber is generally busy when ubereats is quiet, and the opposite also applies. So those who do both uber and ubereats can obtain work all of the time. Ubereats is very time specific.

      But in saying this, they have more overheads because they have to maintain a car.

  • ThisalDaya on 13/09/2017 - 18:40

    Hey Rambutan, what bike do you think would be the best to deliver in.

    Ps. Srilankan?

    • rambutann on 13/09/2017 - 19:34

      Hey there,

      Assuming motorcycle - I'd pick a 50cc scooter because its cheap to run. Or a 125cc like the CB125E, Honda From or CBR125R. No point in having a big one if your sole intention is ubereats.

      Nope! I'm Australian with the slightest bit of Scottish and Indian.. Random. I have been to Sri Lanka though - great place.

      • ThisalDaya on 14/09/2017 - 16:56

        Would something a bit bigger, say a Ninja 250/300 or a CBR 250 be too expensive to use as a delivery vehicle?

        • rambutann on 14/09/2017 - 17:04

          Not at all, I ride a Suzuki V-Strom 650 and its fine.

          But for inner city deliveries, the smaller the better because you can get from point A>B much quicker by going through traffic (you can still go through traffic on a large bike also obviously, but not as much).

  • RedWings01 on 17/09/2017 - 18:15

    Hey, are you covered by your insurance policy as it states private use? Wondering as I am thinking of signing up. I don't want to hit someone and then fork out the money because I was delivering on my motorbike.

    Thanks.

    • rambutann on 17/09/2017 - 19:01

      Great question! I did not investigate this.

      I had the full intention of just claiming that I was not using it for business purposes in the event of an accident.

      I would not recommend this if you were planning on doing it long term..

      Check with your insurer about motorcycle business purposes insurance.

  • liangjun on 21/09/2017 - 15:30

    Hey, i was thinking to work as ubereat bike too, but i currently dont have a license of bike and i am a foreigner student. Do i applicable to learn motor license? and where?

    Please advice me, thanks.

    • rambutann on 21/09/2017 - 20:10

      Unsure on the laws surround foreigners getting a licence in Australia you'd have to google than.

      Can't answer your questions as I do not have enough information regarding the topic.

  • Surf3r on 10/10/2017 - 20:56

    Hi Rambutan, how if registering ubereats with bicycle but do the job using a motorcycle? Is it ok? Because i read the comments below on your thread there are some people delivering the foods using car even they registered as a bicyclist. :))

    • rambutann on 11/10/2017 - 01:52

      Yes you can do that but I believe that you will be severely limited for the jobs that you get.

      Bicycles only get shorter trips where as motorcycles get long trips also. Therefore they earn much less money.

      If you have a motorcycle then i would suggest that you register as one.

      • Surf3r on 11/10/2017 - 05:51

        The reason i asked that because im using international driving license. And the requirement to register ubereats with motorcycle is vic license. I try to getting used to Melb traffic. And later will convert my international license into vic license, so one day after i get my vic license i can do uber car.

  • montorola on 17/10/2017 - 13:37

    Have you had girls hit on you cause you show up on a motorcycle? ;)

    • rambutann on 17/10/2017 - 18:06
      +1

      Haha yeah nah.. I dont think an ubereats driver is the most appealing trait..

  • m-salman1 on 28/10/2017 - 14:42

    Hi, so how do you put a large pizza in your bag when delivering on bike? i'm thinking about buying a bike but a bit confused about how will I put a large pizza box in the bag and keep it flat.

    • rambutann on 28/10/2017 - 14:49

      I've got an ubereats large box. Its much larger than the regular backpack that you see everywhere.

      Although I think that the backpack can take smaller pizzas because it has an expandable pocket at the bottom that allows the pizzas to stay flat..

      Either way, dont be concerned, they won't ever give you an order that you can't handle. And if they do you just have to cancel it.

      This one time I was given like $300 worth of Indian food and it was an insane amount of food but i somehow managed to make it fit..

      • m-salman1 on 29/10/2017 - 14:20

        thanks mate :-) also, you are delivering on a motorbike yeah? so which model have you got?

        • rambutann on 29/10/2017 - 14:28

          Yep~ a 2005 Suzuki V-Strom 650.

          I made this post so long ago haha I have only really ubereatsed once or twice since July. I also intend on returning the box when I get a chance because pay rates are so low now and I just dont have time in my life anymore..

  • Margus on 01/11/2017 - 08:50

    Hi Ram,

    This is very detailed thanks! Just a quick question, how often do you get paid? Is it monthly? Fortnightly? At the end of each shift? You’ve spoken about a fluctuating hourly rate, what do you think you would take home after a full lunchtime or dinner rush on average? Thanks!

    • rambutann on 01/11/2017 - 09:08

      Hi Margus,

      Its always been weekly pay. I believe there was a time when you could get paid whenever you wanted (I.e. every day if you requested it) but I'm unsure whether or not that's a thing anymore.

      I think the pay is quite low at the moment given how they restructured how uber drivers make money. But as a guess I'd say about $20-30 an hour for at least 2 hours of each peak time, then less in the surrounding hours. I remember always making between $70-$120 during lunch and less during dinner (but the pays are slightly lower now). But it really depends where you do it. In the city there are more jobs but getting around takes much longer.

  • mafroew on 11/11/2017 - 17:03

    I know this thread is pretty old now… but I'm almost all geared up to go with ubereats on the bike. A couple questions I had are regarding the actual process of delivering…

    I'm assuming you've got your phone mounted to the handlebars or something? How do you go about accepting trips whilst your riding? My phone seems to sort of work with my gloves, but I don't want to go bare handed

  • arcainy on 11/11/2017 - 18:29

    Hi Ram,

    Could I ask you for some tips? I know that you said you do less UberEats delivery nowadays, but when you were still active, to get an order, do you stay in the middle of busy suburb/CBD or do you move around as you finish a delivery?

    The reason I'm asking is, today I just pick up my insulated bag, then proceed to go to a busy suburb with lots of restaurant in it (Newtown, Sydney). Then I just sat in the middle of the suburb for 45 minutes and received 0 order. Meanwhile, in front of where I sat is a restaurant that received a couple of UberEats order. There were around 3 guys picking up food, while I'm not even receiving a single order. Do you know why is this happening? Or perhaps I should just try to wait a little longer? It was around 1 pm lunch time on Saturday.

  • rambutann on 12/11/2017 - 07:29

    When you first start you'll find it will be quite slow. You'll also slowly begin to learn where it is and isn't busy and at what times you should be out. I too went out as soon as I got my box and got no orders. The first one I did get was in a very random place at a very random time and I was surprised.

    Weekend lunchtimes aren't great from memory. I found the best times to be weekday lunches in the CBD, thursday-sunday dinners and saturday/Sunday breakfast (because of hungover people).

    As for locations, I tend to move in directions as opposed to sitting in a spot (e.g. I'll drive through an area that I know is busy, or I'll take a route that goes past a heap of places). I'd also recommend downloading the ubereats app so that you can see what the places are at the top of the list as these will often be busiest.

    As for CBD vs non CBD. The CBD works well for weekday lunches, non CBD works better for dinners because you can get things delivered quicker due to less traffic and easier parking.

    If you're a cyclist you'll also find that you won't get as many orders as other people. And yes its not uncommon to sit outside of a restaurant and watch others get jobs whilst you don't. Once you do it for a bit it'll feel much easier and like a million jobs have randomly appeared.

  • namsier on 18/12/2017 - 16:34

    Hey,
    Do you know any really really cheap insurance what i can apply for ubereats with?
    Cheers in advance,
    Dave

    • rambutann on 18/12/2017 - 17:22

      No idea - I didnt have any kind of business insurance when I did it.

      Probably should have had it.. I have insurance through QBE on my motorcycle.

  • Tango2310 on 15/02/2018 - 12:06

    Thanks for this thread. Very helpful. Not much info out there. I’m interested to know how you use the motorbike bag. Do you leave it on your bike? Do you put both hot food & cold drinks in the same bag?
    Cheers

    • rambutann on 15/02/2018 - 12:13

      Yeah I found this also - I feel like people aren't willing to share experiences so that less people register to be a delivery person - ultimately reducing competition…

      Yes I leave it on the bike, it takes a bit of effort to take it off.

      Yes both hot and cold food go in the same bag, I would put them in different compartments so there is minimal transfer of heat.
      Sometimes restaurants will enclose the entire order in the one bag and staple the bag shut to prevent the rider from stealing the food en-route.. In which case you can't actually separate the hot food from the cold…

  • nzho on 22/02/2018 - 11:28

    Hi Rambutann,

    Thanks for the thread! It's super helpful. I was wondering what the safety policies and the insurance are if I was to get into an accident

    • Did you ever have to do any safety quizzes or training before being accepted? Does your contract or whatever have safety tips?

    • Has Uber ever mentioned anything to you about public liability insurance, or personal injury insurance? I know you were saying you need insurance on your motorcycle, but I'm on a push bike, do I need insurance on myself? I know Deliveroo offers insurance for public liability

    • Is there real-time support for you if you get in an accident or lost or cancelled on mid-trip?

    Thanks heaps for your time

    • rambutann on 22/02/2018 - 12:58

      Hi there!

      I can't answer a lot of this..

      Did you ever have to do any safety quizzes or training before being accepted? Does your contract or whatever have safety tips?

      Has Uber ever mentioned anything to you about public liability insurance, or personal injury insurance? I know you were saying you need insurance on your >motorcycle, but I'm on a push bike, do I need insurance on myself? I know Deliveroo offers insurance for public liability

      I cannot answer the above, I really should have thought about liability insurance but I don't remember any specifics.. But no I dont remember any safety related training..

      Is there real-time support for you if you get in an accident or lost or cancelled on mid-trip?

      Yes there is - its generally fairly good as well. I had multiple app issues in the beginning that would need to be sorted by making a phone call.

      Sorry I couldn't be more helpful! Your local greenlight hub should be able to assist.

  • pamela20 on 28/02/2018 - 11:18

    Hi, I wanted to ask how did you managed with the tax. I'm only doing UberEats and don't need an ABN (just talked with ATO), but I need to give Uber my TFN through a tax file declaration. Do you know how I can do this? Also, how did you added the earnings for your UberEats on the last tax season? Thanks!

    • rambutann on 28/02/2018 - 12:41

      No idea, I had an ABN linked to my TFN.

      I just added it all up manually and declared it as income.

  • arvin on 24/04/2018 - 12:57

    Hi, wich Scooter is best for uber eat? I am worried about fixing the bag and mobile!!, are u suggesting to buy a new one? I cant spend more than $2200.
    thx

  • arvin on 24/04/2018 - 12:59

    Do I need an ABN?! how long it takes to have an ABN? I hold a student visa and I have TFN.

    • rambutann on 24/04/2018 - 13:07
      +1

      I believe you do need one, I believe its a quick process.

  • giorgiodg on 07/05/2018 - 11:31

    Hi mate, thanks for all the info you've shared, really great help.

    I'm thinking of delivering as well and am trying to way up all the costs.

    On average how many kilometres per year do you think you'd be doing on the bike working full time?

    I'm sure it varies a lot person to person but just to get an idea.

    Cheers! Giorgio

    • neil aus on 17/07/2018 - 18:11

      It’s not possible full time, as there will be zero deliveries outside of peak times. Also, eats closes down around 9/10pm.

  • arvin on 21/05/2018 - 20:06

    After three week my account acctived but Uber hasn't backpack bag and they said you must wait 7 to 10 days!
    What is your suggestion in this matter?!
    How can I buy a same bag and which one is suitable?
    I am worried about price and size of pizza!
    I must start it as soon as posible 😔

    • neil aus on 17/07/2018 - 18:13

      Go to their office and pick one up.

      What happened, are you now a Eats driver?

  • chhand0212 on 04/06/2018 - 14:57

    Hey Ram,

    After lot of struggle on the internet, I found this forum. I hope you will give me hand on my problem.

    Actually, I recently register with UberEats through Bicycle Registration. I have an international (Indian) car license and as a temporary visa holder, legally I can drive car in the Queensland but as per document requirement Uber wants only Australian License.

    So my main question is that can I deliver food using my car even-though I have registered as bicyclist? I know I may get less payment than usual car driver, but that's initially fine for me. But I am just concerning about any legal issue or not to deliver through car rather than bicycle?

    Appreciate your help asap!

    Thanks

    • neil aus on 17/07/2018 - 18:14

      Not legally, no.

  • IronMan345 on 02/08/2018 - 22:41

    Hi Rambutann,

    Here is my query-
    I am planning to register as a cycle deliver partner with uber eats, but indeed plan to do it via scooter. I have a full time driving license of my own country which allows me to drive all sorts of vehicle here in Melbourne, but to go for Uber or UberEats I need a VIC license. So instead, I plan to register for cycle and buy a scooter for delivery.

    Does this sound a good option?

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