Someone Purchased a Subscription through My iTunes

So I recive a email stating that someone has purchased a music membership at 26.75GBP through my iTunes account and it wasn't me
It's giving me the invoice number and document number under my email but says through Sono Iphone

Now I tried to cancel the subscription but didn't have luck

I need help if anyone knows how to cancel this
I think I've been hacked through my iTunes account

Comments

  • +3

    It's likely a phishing email. Change your password.

    • I just did

      Thankyou :)

    1. Check your bank account or credit card statement to be sure it was actually charged. It could be a fake email.
    2. If it was actually charged, it's time to reset your iTunes password! Also, setup 2-factor authentication.
    3. Contact iTunes support and get the subscription canceled/revoked.
    • Thankyou I did just do just that write a email to iTunes

  • +1

    Did you click on any links in the email and subsequently enter your password? I don't think you have been scammed yet, but you're probably about to be!

  • I have checked my bank account details and nothing has been taken out or pending yet

    I have informed my bank that this has happened
    Right now they can't do much if it is a hack
    But if it is pushing email
    Boy did I stress over it

    I did just write a email to iTunes

    Let's hope it's a rubbish email

    • it's probably a phishing attempt but since you changed the password, you should be alright, like lupiter mentioned, enable two-factor authentication as well.

  • It's a phishing email. The big giveaway is to check who the email sender is and you can clearly see it's not @apple.com or something similar and also, if you purchase content, why would it list it in British Pounds?

  • Thankyou all
    I am 90% it was a push mail

Login or Join to leave a comment