If you're living in Adelaide you have probably heard a few horrow stories about the recent hail storms.
My friend from work purchased a new Renault for his daughter earlier this year (she is paying it back) and something in the engine bay broke that caused a petrol leak in the engine bay. Renault picked it up and took it to their workshop as it was under warrenty but the part that broke is very uncommon ( he was told by Renault) so they have had to keep the car there and order it in and provided a rental car.
While the car was in their possession the recent hail storm absolutely battered her car and it is now covered in dents. The Renault dealership called her up today and in a (probably nervous) joking voice said hey I hope you have insurance because we dont and have pretty much said that its not their problem.
Her dad is going to call them up tonight and blast them to see where he gets with that.I think they have seen that its a young girl and are just trying it on.
Just wondering what their rights are?
Hes angry because there will be an excess, its also insured through youi which dont have a flash hot reputation when it comes to paying claims and just the nerve of the dealership.
All dealerships have service, just a matter of what is covered under it, but hail should be covered.
And yeah unfortunately there will be an excess.