Long story short they cheaped out on the thermal pads and are now releasing a bios update for the cards to increase fan speeds to protect your VRMS/VRAM. They're also offering to ship out free thermal pad if you want to do it yourself or offering to let you ship in the card and they'll send you a replacement.
Not too sure if they have any distributors in Australia though or if you need to ship to the US.
Cheers
Any link?
I have an evga gtx 1080
Without precision x running the fan doesnt seem to spin at all.