Citi Credit Card - positive balance

pyramid on 26/10/2016 - 22:58

Hi guys,
I have got +ve balance on my citibank credit card after balance transferred from my new credit card.How do i withdraw or move +ve balance from citi credit card to my citi everyday bank account?

Thanks

Financial

Related Stores

Citibank Australia
Citibank Australia

Comments

  • idjces on 26/10/2016 - 23:01

    From what I've seen of the online banking, it's not possible, you can't use a credit card as a source of funds when making a transaction.

    Try for a cheque to self? or ring the helpline

  • eatwell365 on 26/10/2016 - 23:28

    Ring up Citibank 24/7

  • Oofy Doofy on 27/10/2016 - 00:17

    Just use it for something at some point, then pay the balance exactly from another account.

  • hashtagbargain on 27/10/2016 - 03:41

    I did something similar with ANZ and they advised me to transfer the positive amount to my bank account. no charges applied.

  • DarkOz on 27/10/2016 - 06:50

    Just tell Citibank to do it for you. Visit a branch if there is one nearby or call them.

  • RM on 27/10/2016 - 08:58

    if you withdraw using online banking or ATM - you'll be charged cash adv fee - no interest (as it is your money)

    to avoid any fee - call citibank and get a cheque or spend on your card

    • pyramid on 27/10/2016 - 09:00
      +1

      I don't think citi allows to transfer anything from credit card balance via online banking.

      • RM on 27/10/2016 - 09:47

        what??? I could transfer money from my CC to another account - did they stop doing that?

        • tinnybastard on 30/10/2016 - 01:33

          Looks like it. It's a PITA, now have to use an ATM, then ring up to get the cash advance fees waived.

  • 17833 on 27/10/2016 - 10:06

    Online chat worked well for me yesterday. Log into your account to initiate. BTW you are covered for fraudulent transactions in a positive balance. But you wont earn points for spending.

    • hongd on 14/04/2017 - 10:33

      Hello, I couldn't find "Online chat". Once login, under "Contact us", there is Send A Message but it is not online chat.

  • tunzafun001 on 27/10/2016 - 10:27

    If it's a Citibank Plus card, just withdraw from an ATM / EFTPOS at woolies etc. No cash advance etc issues.

    • tomsco on 27/10/2016 - 10:54

      He refers to putting it in positive, so clearly suggests a credit card, not a debit card.

  • saty1296 on 27/10/2016 - 11:10

    I was in a similar situation and I contacted Citibank by phone and they happily transferred the money to my existing Citiplus account. I received surplus funds the following day.

    I am sure they would have transferred it to any other bank account in Australia other than Citibank.

    • pyramid on 28/10/2016 - 10:48

      I visited branch but they refused to do it. Phone banking also refuses to transfer. Only thing they can do is they can send it back to my ANZ card.

  • The Wololo Wombat on 29/10/2016 - 15:44

    Same happened to me last week - Going from citi to St George (chasing sign up points!)

    I just continued to use the card for purchases until the balance was nil.

    But I like the idea of calling and getting the cash… sounds like interest free money….. ;)

    • pyramid on 29/10/2016 - 17:17
      +1

      I can nto spend $20k to be precise..:D

      • The Wololo Wombat on 29/10/2016 - 18:04

        If this was intentional… you sir are a superstar! Haha

        • pyramid on 31/10/2016 - 22:18

          Yes you can laugh.. But finally citibank completed transfer of amount to my bank account from credit card balance.

        • hongd on 14/04/2017 - 10:31

          @pyramid: Now I got the same problem. I phoned customer service and was advised they don't have such option…

        • pyramid on 14/04/2017 - 12:16

          @hongd: chat with them and message them from your citibank account. This is how it worked for me.

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