Disgruntled shopper Stefan complained that the set of kitchen taps he bought was advertised as “40 per cent off the lowest ticketed price”, with a $149 price tag falling away to reveal what appeared to be an original price of $79. After raising the issue, he said, staff refused to honour the lower price.
“This is how Masters are conducting their sale, hiking up the price and then taking 40 per cent off … They’re still ripping people off,” he wrote on Masters’ Facebook page.
“$149 price at the front and $79 price at the back. Despite their sale tickets saying 40 per cent off lowest ticketed price, they refused service. I wonder how Consumer Affairs Victoria and ACCC Consumer Rights would feel about this.”
Another Facebook user pointed out that the old price appeared to be from 2013, while Masters’ social media representative promised to “investigate”.
People's thoughts?
My thoughts - why was the old price tag even left on. Disgruntled staff member?