Hi,
I bought ticket through the online travel agent in Melbourne. I am in Sydney. They have office in Melbourne Westfield Shopping Centre.
I start worry as I could not able to chat via Facebook.
Could anyone please advise me how do I check the travel agent is authentic or a dodgy one?
You can do a search on ATAS and see if they are a participant…
http://www.afta.com.au/find-an-accredited-atas-participant
But, it is a Sunday and after Business Hours, so what makes you think they are dodgy?