Hi There, Any users still using their Note 7, Just been updated by Samsung that the new phone will be available from 21/09 to replace the defective ones.
Samsung Galaxy Note 7 - Who Is Still Using Theirs despite The Recall
soyea on 10/09/2016 - 15:03
Comments
But wasn't every one asked to stop using it? If you still did and it caused injury or damage dues Samsung still cover it or are you to blame due to negligence?
Because I like to…
( •_•)>⌐■-■
… Live on the Edge.
(⌐■_■)
You before sam$ung lawyers..
( . ) ==(
… and after
( O )
This is what came via email late last night
SAMSUNG
Galaxy Note7 replacement stock available from September 21
Dear Galaxy Note7 customer,We would like to thank you for your patience and can confirm replacement stock of the Galaxy Note7 smartphone will be available from September 21.
Replacement Process for Note7
As a valued customer, you are entitled to choose a new replacement Galaxy Note7 (with a courtesy device provided until the arrival of replacement Galaxy Note7 stock) or a refund. Should you have already returned your Note7, you will be contacted by your place of purchase from September 21 to coordinate the collection or delivery of your new device.
For those of you who have not returned their Note7, you should back up your data, complete a factory reset to delete personal data, power down your device and return it to its place of purchase.
If you have purchased your Galaxy Note7 from a carrier or a retailer, please return your device to your place of purchase to discuss remedy options.
If you have purchased your Galaxy Note7 from Samsung directly, please contact us:
Online: Complete our online form to arrange a call back. Click here.
Phone Support: Contact our Customer Contact Centre on 1300 362 603 Option 8. Lines open 24 hours, 7 days a week.
Live Chat: Live Chat is available 24 hours, 7 days a week. Start chat.
Your original device must be returned for either a replacement or refund. You do not need to include the device packaging or accessories.
When you receive your new Galaxy Note7 device, you will be able to check your device IMEI number on an online database to ensure it belongs to a new replacement Galaxy Note7. More information is available online here. http://t.marketing.samsung-aust.com.au/r/?id=h66a5372,b2ffcd…
OT: Remember the Toyota recalls - in connection with "runaway acceleration" events, some years ago?
Cf Malcolm Gladwell's UpDate on that story (Spoiler: Brakes -NEVER- used to try to stop most cars); you'll find it - w/title ~Blaming - (either in app "TuneIn Radio" or iTunes, as the "Revisionist History" podcast - Free to D'load).
Oh, it might also be available at RevisionistHistory.com
PS If you hear the Toyota story in his podcast series (whose title is ~ Blaming), let me know (by a Private reply) if you think Toyota should get their US$ 1.1B in fines back, not to mention ~as much in Settlement Payments to a huge Class-Action suit AND lotsa smaller suits, all related to the claims of "runaway acceleration" of the Claimants' Toyotas.
Why would you still use it? Tell your work to f off and you aren't going to risk it.
Samsung has told you not to use it so you could lose if you sued Samsung.
Wtf guys, the battery might explode and you choose to keep using it.
35 cases all around the world. 50+ Australians die each year falling of their bed FYI.
TSA still classes shampoo as more dangerous.
Well yeah. It doesn't go well with eyes.
35 cases as of September 1…
35 cases out of 2.5 million sold. 0.0014% defect rate. That's insanely small. Surprised they're doing a recall considering no one knew about until they mentioned it. You'd think that'd be the normal rate for any other phone. That being said, may as well take their offer on the recall.
It could be thousands of cases of defects had Samsung chose to simply sweep it under the rug.
Them being proactive about it is good for the consumer.
It's also good for Samsung, despite the fact they'll be paying through the teeth for it.
I find myself starting to kind of "trust" Samsung to be a pretty decent brand. They replaced my old TV under warranty when they could maybe have just insisted we broke it ourselves, my Galaxy S2 is still running, etc.
We all used to consider them a cheap junk brand a decade or two ago, but now I think of them as pretty reliable. A hundred million dollars in recall costs is small change compared to what that kind of market confidence and brand trust will buy them over time.
I like those odds!
We have a punter.
Once it's happened on you, it's a 100% you.
"Your original device must be returned for either a replacement or refund. You do not need to include the device packaging or accessories."
Do you think I can return the phone without the styles pen that way I have a spare when I get a new replacement?
Seems like a good idea.
At the worst, you'll get a new phone without one.So look at it from the perspective of safe keeping, if anything else.
ask them
The pen is considered part of the phone so it should be returned with it.
Checking Samsung website under accessories and they have the s pen so I will return mine without the s pen as Samsung says to keep the accessories.
Good point.
Just keep it in your pocket. If they say no returns without it, produce it. If they say nothing then keep it!
If they ask, just say you lost it. What are they going to do? Charge you for losing your own property? It's an accessory anyway
I just rang Sumsung to arrange for a new phone and a courtesy phone and they said they will arrange a courier to drop of the courtesy phone and pick up the galaxy note so seems they don't check anyway so I will just keep it
Yes, according to virgin live chat u can keep everything except the handset. I even keep the Sim card tray.
Anyone wants it for $50?
I am tempted to crack it open and keep more… Lcd, camera module, casing…
U never know what If Samsung reuse it
Merged from UPDATE CPSC: "Stop Using or Charging" SAMSUNG NOTE 7 (/.)
The Samsung Galaxy Note 7 can not seem to catch a break.
In addition to the recall issued by Samsung over faulty batteries
that have the potential to burst into flames, the Federal Aviation Administration (FAA)
is urging Galaxy Note 7 users to avoid turning on or charging the devices while flying on planes.Most recently, the Consumer Product Safety Commission (CPSC) has issued a statement
"urging all consumers who own a Samsung Galaxy Note 7 to power them down and stop charging or using the device."TechCrunch reports:
"The government body is 'working quickly to determine whether a replacement Galaxy Note 7 is an acceptable remedy for Samsung or their phone carriers to provide to customers.'In other words, they may still decide that the problem is of a scale sufficient to issue a complete product recall.
This could be the case should the problem causing the fire prove to be in the phone itself as well as the battery.The CPSC and Samsung are working together on a more official notice with advice on what to do (other than turn it off), so until then, stay safe."
Was on an international Qantas flight a few days ago and they specifically called out the Note 7, saying it is not permitted to have them turned on or charging while on the plane…
I heard the Taliban have been buying them to use as IEDs.
I doubt the Taliban would be buying $1300 phones. Pretty sure dynamite, TNT and gun powder is cheaper.
Really? You think?
I always respond to sarcasm with serious answers.
In your answer to your question, yes and yes.
<thatsthejoke.jpg>
In case you've never had a post "moved" … OzB's web app stamps it "UNPUBLISHED" where you must go to read it again. A mod says s/he'll report the bug.
IMO:
Mods should re Required to show their Faces,on a Mods, like employees of Woolies show their at each store's photo. If police can't hide their identities when stopping someone to hand them a ticket, it is not unreasonable to expect mods who "ticket" our contributions to show theirs.
Still using my Note 7. It runs cooler charging than my Note4.
I don't charge it on my bed or in a Jeep just to be safe.
In case you think it only explodes while charging, there's been cases in Taiwan where the phone exploded when idle and not plugged in, so yeah… be careful using it.
After the second warning by Samsung yesterday, I took my partner's Note 7 away from her and gave her my old S7 Edge.
I'm still using my Note 7. Just praying I don't end up with BBQ hands.
Im surprised you bought a note 7 after already owning an s7 edge.
I get it for cheap from work. My company orders in bulk.
Can't be that cheap….
@fm:
Samsung is a partner, so they sometimes give phones for free to models, directors and those who work closely with them. We have a good thing going.
I also sometimes salary sacrifice if I Can't get the company to pay for it. The price is still worth the sacrifice.
Relax i have about 30 18650s in my room plus a bunch of 14500s and 16340s.
All these people hoarding Eneloops is just as dangerous they can also explode and catch fire!
Lithium Ion Cylindrical cells are much more safer than the pouch style batteries that mobile phones have. NiMh is also a lot safer than Most Lithium cells, except maybe Lifepo4 cells
I think cylinder style are more dangerous they have more surface area where you can short them then the pouch style. But pouch is easier to puncture.
If you charge NiMH with to current they can catch on fire and can also catch on fire when shorted.
Sure, but its easier to get protected 18650 batteries than protected pouch style batteries.
With the NiMh video you showed, it looked like the plastic/cell packaging and wires caught on fire due to the heat produced by the current, as opposed to the actual cell internals catching on fire.
Please don't anyone wash their Note 7 in their Samsung washing machine
I'm still using mine. I only charge it while i'm awake.
Once it hits 100% i disconnect it.
They blow up due to overcharging.
Will replace September 21st
Question, I don't have a Note 7, but what if you had cracked the screen, would they still be replacing it for free?
Yes
"If my Note7 is damaged, can I still get a remedy?
Yes, you are still entitled to a remedy of your choice if your device is damaged."
http://www.samsung.com/au/galaxynote7-notice/
You get to keep the charger, earphones and microSD. Pretty good.
I hope there is a "fire" sale for all ozbargainers.
I can see all having a blast with their new gizmo! ;-)
I would not use even use the replacement Note 7, Samsung has lost my trust.
ISIS Official phone. 100% Halal
I reckon its a good idea for the collector in the next decades. Most phone will be withdrawn which make the phone rare and hard to get, which tremendously increase the value in rich fags eyes.
Apple removes the headphone jack, the whole world erupts. Samsung phones spontaneously combusts, no one bats an eyelid.
Unintentional engineering fault which Samsung is taking immediate measures to fix VS intentional design change intended to restrict consumer options and improve profits on apple accessories.
u missed the dark knight reference :P
Aarg! Can't believe I missed my fav superhero movie reference!
What does a phone blowing up have to do with Batman?
Are you talking about how Rachel died or The Joker. I can't remember what happened in those movies.
It's quite scary considering I usually charge the phone on the bedside table (made of wood), with clothes rack hanging exactly on top of it.
It it had exploded, I probably died or at least have major facial burns.Having said that, yes I am still using it, I charge it in the afternoon near my boss' desk.
She isn't tech-savvy, I told her this is Note 4.Please explode, please explode, please explode…..
My boss is a young blonde hottie, so I can't imagine ever hoping for my note 7 to explode in her face.
try being less creepy
What is so creepy to you?
Are you some sort of social justice warrior who thinks it's sexist to call a woman attractive?
I wonder if this can happen to any phone in the future.
Perhaps I should resist charging next to my bed anymore.On a side note, I heard next Samsung phone will have removable Eneloop batteries….
samsung might remotely kill unreturned note 7s
http://thenextweb.com/gadgets/2016/09/12/remotely-kill-galax…Samsung may push out an OTA update to reduce charging to 60% as a means of reducing stress in the faulty batteries reportedly.
Just asking out of interest and as a Galaxy note 7 owner still…has any one actually received a courtesy replacement phone and when you returned your faulty phone, did you have to give back the box and all accessories as well? I have been making calls nearly every day and Samsung customer service greatly apologise for all the inconvenience caused but as yet as of the 2nd of September when I first made contact and received a reference number , I have not received anything as yet in return.
BTW…I have now powered off and not using my phone as requested, which means I am without a mobile to use for work.Registered on the 11th September and got a call today.
Mind you I pestered them every day for a week.
They will start shipping from tomorrow. They said to expect the replacement delivered by Toll in the next 3 to 7 days.
I got no courtesy phone. ..
With the new fire case reported from China, In two minds whether to still go with the exchange or switch to Apple. Cannot see any other Android phone that can match Samsung note 7 for the specs.
Supposedly these were either a) caused by external factors or b) part of a limited batch of promo Note 7's that went to reviewers etc that used the same samsung battery cells.
Also, recent reports of new iPhone 7 / 7 Plus 1) making hissing noises under load 2) lightning to 3.5mm adapter being non-responsive after 5 mins of silence and requiring unplug / replug to work and 3) reports of signal / network issues after disabling airplane mode
So it seems we're currently screwed either way, lol. I'm waiting on my Note 7 replacement… but I'm going to be a little gunshy using it I think… specially if I have to explain to the airlines I'm due to travel on soon that "oh, my one is ok… it won't burst into flames…" (bound to be a fun conversation!)
Google Pixel phones look good spec wise, but horrible back design and likely still no microsd or 256gb option…
Received text that new Note7 is being delivered to Samsung Aus this week and delivered to me shortly thereafter.
Never received the S7E loaner.
I am still using mine as I have to for my work and it is the only phone I have. Did Samsung actually contact you and give you this update? I personally have contacted them a few times now and even have a reference number…however have not heard from them at all.