So I need help why is this not working, I thought my TV is meant to have 4K and UDH im really confused how to get this to work? when I go into settings on my Xbox one S it says this TV cant be used for 4K or UDH
What am I missing here? there are 4 HDMI ports on my TV I tried first and forth both the same problem.
Update: works great!
Turn on UHD Color for HDMI 1 in image settings
the HDMI cable with xbox one S is meant to be 2.0 I think???????
https://support.xbox.com/en-US/xbox-one/console/troubleshoot…
Read through that?
This bit sounds like it might be the cause:
Make sure the console is automatically detecting your TV. Double-tap the Xbox button to open the guide and choose Settings > All settings. Select Display & sound > Advanced video settings and choose Auto-detect. 4K isn't available when HDMI or DVI is manually selected.
Is the connection method set to auto detect because according to the xbox support page if you manually set the input to HDMI it won't output in 4k
Here is the link if you wanted some other steps: https://support.xbox.com/en-AU/xbox-one/console/troubleshoot…
Yeah just saw that, strange coz most people would set it to HDMI!
Its AUTO. none of that helps. im going to take a picture and post here this is so bad. can i return Tv for a refund or new one? even though its like 1 year old. JB has 3 year warranty
Your TV doesn't support HDR, so you won't get that functionality.
You'll still get 4K (it shows that in the top line) but the rest is just stuff you only get with more expensive screens.
And no, you can't return it under warranty as there's nothing wrong with the TV
then why did it say it comes with HDR?
Where?
@Spackbace: it was on the JB website but its taken down now because they dont sell these anymore. wow im so disappointed
@Spackbace: I paid 1500 for it.. im pissed paid so much thinking this could play 4K games what the… their manual is no help with anything. disappointed
Already mentioned above
Based on that picture it seems like 4K should be working on the console, just only for specific things like the home screen and some apps. Have you tried to run content through Netflix or 4K blu-rays or so to see if that works?
Basically it only supports cramps fake 4k. Not a true experience
Cramps, yup.
Is this the TV? http://www.samsung.com/au/consumer/tv-audio-video/television… it advertises as 4K? is it not?
First thing I'd do is swap the HDMI cable for one that works.
I'm confused and scared.
I got a 4K TV and 4K netflix / youtube works but will 4K gaming work? do I need to have HDR? WHy don't I have HDR how do I get HDR. What is happening.
For gaming it depends on the console / system, but most should upscale anyway (Just less detail). 4K is short hand for number of pixels (amount of detail), whereas HDR is basically the variations of colors (more colors).
They are not necessarily tied together, its just HDR is a newer technology and therefore present on more 4K televisions and displays. One can work without the other, it all depends on what you have.
Hope this helps
Ok thanks you have eased my concern. So I should be able to play 4K just I might not have as pretty pinks as someone with HDR.
check your settings thats what I had to do
oh yes! this tv does work. its all green and ticked someone helped me. they said Turn on UHD Color for HDMI 1 in image settings
works now!
HDMI cable up to it?