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NSW Fridge & TV Replacement Offer for Concession Card Holders

1891

Replace your old fridges and TVs and save money on your energy bills. Apply online to receive

  • a 40 per cent discount on the cost of a fridge,
  • a 50 per cent discount on the cost of a TV, and
  • a reduced delivery fee

on a range of energy efficient fridges and TVs from the retail partner The Good Guys. Installation of the new appliance and removal of the old appliance are included in the delivery fee for households located within 50km of a Good Guys store.

Eligibility criteria:

  • Be a NSW resident;
  • Hold one of these concession cards: Pensioner Concession Card, Health Care Card, Low Income Health Care Card, or Veterans' Affairs Gold Card;
  • Replace a fridge more than six years old and/or replace a plasma or cathode ray tube (CRT) TV.

A maximum of one fridge and one TV per household.

Installation and removal cannot be guaranteed for areas more than 50km from one of The Good Guys stores. TV installation does not include channel tuning, connecting the TV to other devices or wall mounting.

The discounts are being funded by the NSW Government through the Home Energy Action Program and are subject to Government funding and the Office of Environment and Heritage (OEH) approval.

Announcement by the Environment Minister

7 News Sydney segment

Related Stores

NSW Government
NSW Government

closed Comments

        • +2

          I don't think this promotion has banned concession card holders from ever buying a bottom mount fridge again… There's a big difference between not facilitating something and not allowing something.

        • +8

          Hey! My 10 yo Samsung plasma and 8 and 14 year old Samsung fridges call bullshit! Maybe Samsung Washing machines…

          Beggars can't be choosers, and you absolutely have a choice. The single purpose of the program is energy efficiency. The choice of a half price top mount fridge, the most energy efficient option, or a full priced bottom mount is all yours :)

          Also.. what access reason does a pension card holder have for a bottom mount fridge? I don't know many pensioners who could/would want to have to bend right down every time they needed to get something from the freezer… Being in a wheelchair, maybe?

          The 14 year old fridge was relinquished to be a beer fridge in 2009. It now lives with my parents, right on the coast, on an upstairs balcony. It's had a rubbish life and its covered in half an inch of sea salt, but honestly the doors will rust off it before the damn thing dies.

          Only complaint is the newer Samsung has never been uniformly cold - everything freezes on the top shelf regardless of temp setting. Oh and spare parts are hideously expensive. Managed to loose a handle and a shelf during a move, $187. For two flimsy pieces of plastic. Otherwise all good!

          I don't really think their displays need much defending - You're probably reading this comment on a Samsung display… couldn't be that bad. I'll be hanging onto my power hungry Samsung plasma over with its beautiful blacks and uniformly lit panel for dear life. A side by side comparison to a current model LED of the same size shows just how far backwards we've gone in the aim of "efficiency"…

        • +1

          @jackary: The argument that 'my Samsung devices have lasted - therefore all Samsung devices will last' is not very good logic.

          Can we agree that Hisense and TCL at least are not exactly a great choice? That leaves only Samsung and if I were looking to take advantage of this program I would like more choice of brands than that - how about letting the purchaser make their own decision about what they buy as long as it met certain criteria (star rating)?

        • @wfdTamar: Oh spare me the logic lecture mate, where's the logic in baselessly suggesting Samsung have a bad reputation! If that's what you think, at least explain why.

          But while we're on it, here is my list of functioning Samsung products: 2 fridges, 2 televisions, a wireless home theatre system, 2 Samsung air conditioners, a Samsung microwave, and a drawer full of battle scarred, but functional, Galaxy phones. I'm sure there are a few other bits and pieces I've forgotten.

          I think your complaints about long term durability of modern appliances is something that could be levelled of every company. Everything nowadays is built to a price, as opposed to being built to last XX years.

          I wouldn't be surprised if a 32" TCL, Hisense and Samsung TV all used the same Samsung panel, so no I don't think I could agree with you. If the panels are good enough for Bang & Olufsen they're good enough for you. Quit being a brand snob and make your decisions based on tangible things, like which product best suits your needs or after sales service.

        • +1

          @jackary:

          Also.. what access reason does a pension card holder have for a bottom mount fridge? I don't know many pensioners who could/would want to have to bend right down every time they needed to get something from the freezer… Being in a wheelchair, maybe?

          everytime they go to the freezer which is about once or maybe twice a day ?
          its far far better than having to bend over everysingle time you go the fridge in the 10 or 20 times a day

        • @J5: I think you need to go and have an actual look at fridges. The only shelf in my Samsung fridge that I could possibly see a need to bend to would be the crisper… but hey it has a handle on it if I wanted to use my foot.

          Have a look at a few different heights, sizes etc in a shop. I really would be amazed if you couldn't find something that is both top mounted and workable :)

        • @J5:
          Perhaps some people on Disability Pensions? The fridge is accessed far more often than the freezer part therefore it would be logical to buy a bottom mount, but we won't use logic for fear of confusing poor Jackary.

        • +1

          @jackary:

          im looking in fridges everday of the week

          i guess your fridge door doesnt have any shelves ,

          you cannot seriously say that you can reach every part of the fridge by bending in some way shape or form ?

        • @J5: We've been talking fridges for 5 days now… sorry i can't be bothered going back and reading thread to know what I'm replying to.

        • @jackary:

          yep its hard when the truth hurts

        • @J5: it's hard when you care about whitegoods long after everyone else does

      • +7

        Just don't forget that Samsung washing machines are reputed to wash, rinse and explode into flames, possibly taking the house with them.

      • +2

        "And I've never known Samsung to be a "not very reputable cheapo brand"."
        LOL… my wheelie bin would disagree with you strongly… :-(

    • +2

      Badly designed scheme which treats those on Centrelink as second class citizens

      or are the second class ones those that have to pay full price ;)

    • +1

      I have no beef with Samsung but perhaps they should have used a more reputable brand other than TCL and Hisense. Longevity should also play a part. You don't want to have a TV you have to chuck out after a couple of years to be added to landfills. If this is for low income families they wouldn't be able to afford to keep replacing appliances anyway.

      A better alternative might have been to provide a capped subsidy and allow the individual to choose the item and retailer.

    • Absolutely right. The Govt should simply offer a percentage off, such as the 40% or 50%, with a maximum possible dollar value discount (so someone doesn't buy a $5000 fridge and sell it 5 mins later). And limit it to LCD TVs and fridges with an energy star rating over 3, for example.

      Much simpler, doesn't tie it to any retailer and lets the person get a TV or fridge that they like, rather than being forced to chose from 3 crappy models (in the case of the TVs), not even full HD and only 32" for two of them, and 3rd a no-name Chinese brand.

  • There was one 'deal' that you could get rebate on energy for family with low income or in category a or b something like that. Could someone please navigate me to that deal?

  • Does the existing 6 years old fridge need to be in working condition?

    • No

  • Fridges perhaps I can understand, but the government paying money for peoples televisions……….Rinse and repeat until the Government runs out of money.

    Edit: Changed my post. Just realised that the customer must cough up 50% of the cost of the TV.

  • +4

    Wow, I never knew a negative vote could be undone merely because enough people disliked you having a counter opinion. So much for free speech.

    • I'm pretty sure what you described is the epitome of free speech, the many outweigh the few.

  • +4

    Well not many TVs to choose from…

  • +6

    Here I am thinking my old Samsung plasma is a ticket to buy a 75" 4k oled for half price… A man can dream

  • Got the council to take away the old CRT at mum's place which finally broke last month after 16 years as she wanted it gone. Should have had a crystal ball and waited to buy a new TV :(

    Btw how can they tell your fridge is more than 6 years old? Nowhere on the form does it ask you?

  • I wish this came to Queensland.

  • +8

    To the "environment" warriors, maybe have some consideration. The target of this program are those who can't afford upgrading. Maybe you've forgotten you and/or your families were watching from the same CRT TVs and using the same ozone depleting fridges not so many moons ago. Get real.

    • +4

      It's not about being an environmental warrior. The whole point of this exercise is to reduce power bills/environmental impact. But does anyone not think of all the resources that were used in the production of a fridge or TV, or the shipping containers freighted from china .. to save a couple of bucks a year in electricity consumption?

      I read somewhere that your power bill is broken down as follows..

      40% infrastructures costs
      40% administration costs (hence why you can get 30% off your power bill etc)
      20% electricity cost

      And this COULD have been completely avoided IF the stupid $%*%^(%$ing government never sold public assets to begin with..

      • -1

        What you're saying doesn't make sense. Did your energy efficient TV and fridge come from nowhere and dropped from the sky? Or they came thru the production line you're ranting about? Stop it.

        • +2

          I'm saying we don't need more landfill. Which is precisely what this handout is going to do.

        • +1

          @Vladdo: except that neither TV's or fridges are meant to go to landfill… Will this "scheme" encourage rampant consumerism and cause people think buy things they don't need? Almost certainly… But landfill won't be a casualty.

      • The Victorian government.

        Last I checked, Hazelwood represents 4% of Australia's total emissions (and happens to be the most polluting in all OECD countries). And that is just one power station.

  • +1

    such shit TVs on that list

  • +5

    Come on…. Soniq TV brand new 43 inch was $299 at JB not much choice here only 32inch Samsung or 40 TCL. Not much better.

    Just wait for council clean up TV can be collected free. Other than fridges don't see much point.

    This should drive up the good guys business, it sounds like special deal with governament. Corruption much?

    • I'm not sure it's that sinister, but I'd like to know how TGG got the exclusive on this one too. You'd think HN/JB etc would be up in arms…

      Presumably if it's only available to a concession card holder, the program could have run on some kind of rebate basis? Eg… 50% off any TV/fridge under XX watts to the value of $XXX purchased at any Australian retailer. Would that not be a win win? Customer can shop around for best price out of a larger range, government reap benefit of lower overall cost, and retailers get a divvy of the pie each.

      • +2

        Im sure it was a formal tender process resulting in a supply agreement with the business who was.most competitive.

        Gov can't be that stupid…. or can it?

        Our Gov isnt corrupt…. or is it?

  • I have a LG 23LC1RB that is more than 6 years old not sure if they are going to accept it though.

    • They won't, it's not plasma, it's already LCD.
      If you want one of the TVs on the list just find an old CRT or plasma laying around (every clean-up day people put them out) or buy one for $10 off Gumtree etc, then the TV will qualify.

  • +3

    I wonder if you can use the TGG $25 vouchers (or 2 of them even) with it…

    • If it's a gift card voucher then i don't see why not. It's store credit.

  • Any chance this will happen in VIC soon?

  • +2

    Madness, what's the cost of administering this debacle?
    We need Ozbargainers controlling the government purse.
    Banggood had a deal on submarines, free delivery too.

  • +1

    May help Good Guys stay afloat longer but the products on offer could be better.
    Those Hisense fridges seem to have a short life and my personal experience with samsung appliances sinks their boat.
    Replace the items on offer with something durable and the scheme might be worthwhile. Dumping second rate products onto people who could do without the hassles and the added cost is not a smart idea at all.

    • +1

      You mean it may help Andrew Muir get the $1 billion he wants for selling The Good Guys business?

      And from personal experience Hisense fridges (unlike their TV's) are absolute shite!

      • Yep… got one of their 26" LCDs .. had for about 5 years. Great.

  • That's it… Time to move!

    • +2

      Move to where? NSW because of bargain? Or leaving NSW because of Government's lack …?

  • +4

    Wait, so you can only choose from those three dodgy TVs they have listed? And they take your old TV.

    • +5

      Nope.

      You don't have to choose any of them………… and as a bonus, you can keep your old TV.

      OzWhingers out in full force tonight.

      • +3

        Why the name calling. 50cent makes a valid point.

        • -5

          Which point is valid?

          ps note I said "OzWhingers", not "OzWhinger".

        • +3

          @jackspratt:
          Huh…?

  • -1

    Christ those TV's are expensive! I bought a 60" Sharp for $400

  • +2

    sh!t tvs, crap deal

    • +4

      Are you eligible in the first place?

      Also do you think the targeted group for this scheme is after OLED or 65" 4K TV in their mind? The targeted group of people probably have other more serious problem to worry about in their daily life.

      Also, I got a feeling the Government is pushing for this targeted group of people to replace their old fridges (hence more choices on fridges than TV), not trying to give them give them OLED or 4K TV.

      • -2

        yeah im eligible, well people in the household have a Veterans' Affairs Gold Card, and they wouldnt want a TV like the ones listed.
        4K 4 lyf

  • +2

    Sorry to say the only thing you can replace a plasma with is an OLED screen otherwise it's a downgrade.
    So stuff global warming I'll stick with my energy milking plasma with high iq.

  • +2

    The delivery fee ruins the scheme for people in regional areas.

    There isn't a Good Guys within 100km of me, so I'm up for an $85 delivery fee, which makes a $200 40" TCL TV cost $285.
    I might as well just pick up an equivalent 40" Soniq for $299 when it's on special at JB without all the hassle involved in going through the scheme.

    • +1

      Have you tried to pick up a fridge and drive it 100km to your house?

      And do you know how much it cost if someone needs a TV or fridge delivered 100km to their house if they stay in rural area? About $280 just for delivery only. That is almost the cost of the fridge or TV.

      • +1

        His point is they should have made the scheme fairer for people who live outside a GG service area, by allowing purchases from other electrical stores.

        • +1

          This scheme was awarded to GG.

          And what do you think the chances of there are other retailers located closer to person's house 100km away from metro area?

          Think how messy it is if the Government Dept has to deal with 4-5 retailers?

        • +4

          @trump3:
          I'm aware it was awarded to GG, that's the point of the argument.

          There is a very good chance there is another electrical store within 100km of his location (he mentions JB although not sure if that is local to him or not). Smaller centres can often not support more than 1 electrical store and they are too small for the larger stores like GG to consider moving into.

          Some sort of rebate system after purchase from any store might be somewhat more cumbersome to manage without being open to fraud, but ultimately that would be the fairer system for all involved. It would also increase income for smaller operators rather than just one large national company.

        • +1

          @Gravy: Making the agreement exclusively with one retailer ends up being cheaper for the government. First we don't know whether there was any attempt to make discussion with the other retailers and secondly by keeping it to one retailer they can get discounted pricing from bulk quantities.

        • +2

          @ozbooty: Yep, no doubt that is correct. But NSW population doesn't just consist of people in cities. Rural and regional often get the raw deal so nothing new there.

        • @Gravy: Yes unfortunately regional areas often get the short stick. Same thing happened with the so called "National" Broadband Network.

        • @Gravy:

          A rebate system open to abuse would have been in place if it was run by a Labor government ;-)

        • @abc: That's probably true as well, instead we have a scheme which benefits one particular major company for the initial sale and a handful of manufacturers who are not Australian) and disregards/disadvantages some regional and rural communities.

          Politics eh… aint it wonderful. :)

        • @Gravy:

          lol. Name a browngoods or whitegoods manufacturer that is Australian, or even manufactures in Australia now.

          But I do agree that the scheme should have been open to other retailers, and more choice of product available.

        • @abc:

          Even with several retailers, it will likely be these few lower price models. It is not that the targeted group can get a 4k or OLED TV model under this scheme.

          Also it seems Good Guys will be delivering those orders even to remote areas for a small fee, so don't see much no point complaining that there is no nearby retailers in their area.

        • @abc: Yeah you are right, Electrolux just closed the door on fridge manufacturing in Australia back in April (though they weren't Aussie owned they did employ Aussies at least).

          There is still Palsonic though which is Aussie owned but not sure if they produce anything in Australia (Im guessing they just stick their brand on imported goods). For TVs there is Kogan, once again not a manufacturer though. Both of those companies are probably no better in quality than TCL or Hisense. Im not saying I would recommend either of these brands, just answering the question.

  • +1

    I usually read titles form the middle out and got super excited until I read "NSW". Still a +ve from me though.

  • +3

    I am a Queenslander but thinking to move to NSW.

    • +3

      Sorry we are no longer taking refugees from Queensland. :-)

  • -2

    hitting gumtree and ebay for an old tv and fridge. but where can one get a concession card?

  • +3

    So wait.

    They'll take away our perfectly good 8 year old fridge and dump it?

    Deal works both environmentally and economically if we can sell our old fridge and get a discounted replacement.

    I'm sure our current one is still efficient by most 'old fridge' standards… and hence should probably stay in the population of running fridges
    hmmm.

  • How would they verify that you had an old fridge?

  • TV I understand, those plasmas use a few hundred watts… Fridges I don't understand. There's no magical new technology to save power with a fridge - as long as the seal is maintained it'll be no real difference.

    • See comment above re inverter fridges.
      Apparently somewhere along the way new technology has come out…

    • +3

      Tbh i have an old fridge which is atleast 30yrs old in the garage that has outlasted the 2 inverter fridges bought to replace it. The savings are long term in the old fridges defence.

    • Geez, you wanna have a look at new tech in fridges. Inverters, better insulation, more efficient refrigerants, smart tech (that's all if you buy a decent long lasting brand, not Samsung). The problem is people want huge US style fridges (well, the cashed up bogans in McMansions) so they're probably actually using more power than 20-30 years ago. It's very hard to find modest sized fridges with all the tech that is worthwhile.

      • +1

        Upgraded our 30y/o 400c/ft top mount to a 710c/ft 4 door Mitsubishi and there was a noticeable drop in power consumption. Amazing for a fridge almost twice the size.

        • +2

          Yes, Mitsubishi is my pick of brands for quality, very smart fridge, energy efficiency and warranty. The fancier ones are not in the price bracket this program is looking at, but the simpler ones would still be a great option.

  • Grandpa loves his crt. I dont think he will part with it.

  • Anyone want to buy my old fridge? Offer please!
    Features: small, light weight, easy to transport, 20 years old.

    • My advice is to keep it for when the ones on offer here fail.

  • Need to find an old and cheap bar fridge and use it as trade bait…oh wait this isn't EB Games.

    • +5

      Knowing EB Games they'd probably give you $2 for that fridge.

      • +5

        20c if it was cash converters

        • +5

          Yep and then re-sell it for $200.

  • +1

    Thank you OP! My mum says to thank you too!

  • I feel like this is a waste of my tax dollars. Saying that, I wonder if the government actually contributes or if they have just negotiated a good bulk discount with TGG.

    • +1

      It would be a waste if it is take advantage of(which it probably will be to some degree). The government is going to be paying a portion of it one way or the other but I am guessing there was a bulk quantity included in the agreement.

  • This is total coporate welfare! And with modern build quality they may as well keep what thay have!

  • +1

    At least if they're giving it to old people then in a few years it'll flood the second hand market with cheap fridges for young people like us :p

  • Shouldn't be tied to one retailer.

  • +1

    This is actually going to hurt the most vulnerable more than help them. Most poor people couldn't afford this even at half price. They would be much better of if the government wasn't taking all the old appliances so they could get them free or cheap on gumtree or charity.

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