It appears that an Emirates website glitch had airfares being sold from Aus to Sao Paolo for $200 for a three hour period on 16th June: http://www.dailymail.co.uk/news/article-3660384/Emirates-can…
Should Emirates have honoured the fares?
It appears that an Emirates website glitch had airfares being sold from Aus to Sao Paolo for $200 for a three hour period on 16th June: http://www.dailymail.co.uk/news/article-3660384/Emirates-can…
Should Emirates have honoured the fares?
No. Anyone buying airfares on a pricing glitch (IE: Aust-Sao Paolo for $200) knows that it's a price error and is gambling their time as to whether the fare will be honoured or not. Emirates are not obliged to honour these fares.
So what is the price point which 'anyone' should know it is a glitch?
When it's 1/10th the price and not advertised as a sale fare, it's a pretty big give away.
I'd have thought that 10 x less than the regular price, without any sort of massive fanfare/announcement would be a pretty clear indication, wouldn't you?
pretty easy. when someone decides to post on Ozbargain informing that he has been scammed because it is not honoured :) :) hahhaha hahaha hahaha. There is always that stupid person trying to garner sympathy.
Would like to see companies that make these errors at least offer affected customers the option of still getting it for a decent discount.
At least that way customers would still feel like they haven't missed out completely.
That's good customer service though. Companies do often do this. MS recently had a price error on Fallout 4 (iirc it was free), and gave those who 'bought it' a $10 credit on their account which I think was more than fair.
About a decade ago dell honoured 250gb hdds for $8.80 instead of the $250 they were in the day.
I ordered 2 which are still going strong in a raid array. Thanks dell.
So it does happen. I even bought a laptop a couple months later because of the great customer service.
Dell used to be great for regular pricing mistakes. It almost got to the point of looking deliberate as they became less extreme. Eventually they appeared to stop altogether.
I bought so many PC's for friends and family during that period (in the UK).
Don't forget the printers!
No they shouldn't. Sometimes you buy these things knowing it's a pricing error. But it doesn't mean that they HAVE to honour it and I don't feel I have a right to whinge when they do either.