Slow Down Subway

Skramit on 14/06/2016 - 15:26

I love Subway….well the products at least. Especially when there's specials on (thanks OzB!). But it's time to make a stand. I WILL NOT BE RUSHED!

It does of course occur to me that a franchisee of Subway relies on volume to make a profit. After Subway HQ take their cut and rent and wages, I'm sure the franchisee need to meet a daily/hour/per-minute quota of footlongs to be sold to turn a profit. So with that, speed is they key especially in busy city stores. However - I've had enough of the land speed record attempts on my subway sandwich! I will not be rush/pressured into making my decisions about salads, sauces or cheese, especially to the detriment of sandwich quality!

You see, Subway, with your land speed record attempts, the quality of the product drops off significantly. I'm sick and tired of asking for the salads to be "done nicely" or "can you even out the onions a bit" or "can I have another piece or two of tomato where you clearly missed". Stop grabbing a handful of pickles and slamming it in one huge mountain in one spot because you're too lazy to put in a nice even spread - there's 12 inches there to cover with pickles and so far you covered 3 - sort that out before you ask me about onion.

Then there's this conversation…. if you go to Subway regularly say once or twice a week, then you've had this many times I'm sure:

Subway: "Next please"
Me: "Hi can I please have a footlong on Italian herb and Cheese, with ham and cheddar cheese, toasted"
Subway: "What meat would you like"
Me: …. "Ham please"
Subway: "What cheese?"
Me: …….. "cheddar"
Subway: "Fresh or toasted"
Me: ….. sigh "Toasted"
… 3 seconds later ….
Subway: "Was that fresh or toasted?"

This is not because the person taking orders is a plank of wood (well sometimes they might be), it's because of time pressures and speed records they are clearly trying to break. If you didn't have to move at warp speed and actually absorbed what customers are saying, you might actually save some time!

So Subway! From now on I'm gonna take my time when deciding what cheese or salad or sauce. And some days it might take me over 5 seconds to decide if I want salt or pepper and piss off your guy with the salt shaker at the ready, and maybe the customer behind me. And I will make sure you put the salads on in an ORDERLY fashion instead of some sort of artwork where salad material is randomly assigned to various quadrants of the sandwich according to gravity. I want evenly spaced tomato and pickles and DEFINITELY EVENLY SPACE JALAPENOS!

Who's with me?

Food & Grocery

Related Stores

Subway
Subway

Comments

  • retiredfeline on 14/06/2016 - 15:40
    +16

    Sorry, did you want comments fresh or toasted?

    • Skramit on 14/06/2016 - 15:43
      +1

      Always toasted. There is only toasted.

  • jsediv on 14/06/2016 - 15:42

    Agreed. But if you want your sub made to YOUR standard, you can simply tell them the salads you want one-by-one and explain to them you like it heavy/light/spaced evenly.

    • Skramit on 14/06/2016 - 15:44
      +1

      It shouldn't be MY standard though….every Sub should be "a sandwich made with a tiny bit of care".

      • Adz81 on 14/06/2016 - 15:57
        +6

        If you wanted a sandwich (or a sub), made with a little bit of care, why order one from a generic chain? sure, Subway will make it "your way", but it'll be your way to their standard…
        Want it made with love? Go to a local sandwich/baguette bar, and ask for their version of a "…footlong on Italian herb and Cheese, with ham and cheddar cheese, toasted…" and they'll present you with a delicious toasted ham, cheese and tomato made with care and the like.

        (aside: this reads as slightly snarky, that wasn't quite the intention, the point was rather, that if you want a sub made with care, Subway is unlikely to be the place to find it— that's like trying to get a burger made with love from Maccas).

        • Skramit on 14/06/2016 - 16:02

          I go to Subway for price and quantity mostly. A footlong is majorly satisfying and fills me up for the rest of the day. And also Subway are quite delicious. mmmm pickles.

          Around here for a basic sanga at a cafe or another sandwich place it's easily $10.

          I still want fast food. But I don't want ultra fast food to the detriment of quality. Is that too much to ask?

        • Adz81 on 14/06/2016 - 16:05
          +1

          @Skramit:
          "…I still want fast food. But I don't want ultra fast food to the detriment of quality. Is that too much to ask?…"

          At $1.71/inch, apparently so.

  • Herp on 14/06/2016 - 15:47
    +11

    If you don't like it then go somewhere else or make your own sandwich instead of paying $10+ for a few bucks worth of ingredients.

    And I would say you're fairly alone in your complaint, I'd wager 99.8% of subway customers especially in busy stores just want to get in, get their sandwich and GTFO. You can take as much time as you want just don't get salty if you get overtaken in the line or the staff get sour at you.

  • narcoleptic-haze on 14/06/2016 - 16:10

    I used to get lunch at one Subway in particular and there was this girl working there who, if you listed what salads you want one by one, she'd pause what she was doing and say is that all? In a really shitty way, then you stammer out all the salads and she starts again happy, but without fail she'd only remember the first 2, then get shitty again when she has to get you to repeat what you wanted.

  • spackbace on 14/06/2016 - 16:12

    It's likely because it's routine for them. Look at the average queue at lunchtime, and listen to how many people don't know what questions will be asked. You buck the trend when you give them the list without prompting. I do it too though :)

    • violin on 15/06/2016 - 09:46
      +3

      The first time I went to Subway I got so stressed. Subway needs to put up an ordering guide for socially awkward people.

  • Savas on 14/06/2016 - 16:30
    +1

    I disagree. Have tried making a sub before and it is REALLY difficult, I take my hat off to them

  • freemoneyhunter on 14/06/2016 - 17:46
    +8

    I'm going sit at the table for the waiter to come over and take my order.

    • Skramit on 14/06/2016 - 19:19

      I might try this.

      • Kangal on 17/07/2016 - 12:15

        …and what was the conclusion of that experiment, sir ?

        • Skramit on 17/07/2016 - 14:50

          No good. I got yelled at by other customers then tackled to the ground by security.

        • Kangal on 17/07/2016 - 22:27

          @Skramit:
          Was that fresh or toasted?

  • BargainBenno on 15/06/2016 - 08:30

    Agree with the poor topping. Quantity varies from store to store. I once had so poor topping i had to complain to the franchisee and they were quite apologetic .

  • mjuice7 on 15/06/2016 - 09:04

    Sebastian Maniscalco says it best https://www.youtube.com/watch?v=4bYdkWyS9Zw.

  • Macaron Mama on 15/06/2016 - 10:27
    +1

    Hahah spot on!. I also try to help them by saying what type of sub I want, bread, cheese, fresh/toaster etc only for them to ask the questions back at me so I just don't bother anymore. Once time I was asked if I wanted salt and pepper and before I even opened my mouth to answer (which would've been a no) the "sandwich artist" started putting the salt and pepper on there.

    • Skramit on 15/06/2016 - 10:57
      +3

      group hug

      I knew somebody would understand my fight against the machine.

  • Speckled Jim on 15/06/2016 - 20:04

    Jared used to eat Subway. Look what became of him.

    Make your own sandwiches you lazy bums!

  • [Deactivated] on 22/06/2016 - 10:49

    I was in line once and a customer was yelling at the person behind the counter for taking too long. He apparently had a 15 minute lunch break and he was in there for a couple minutes. I have a feeling they experience that more than we see

  • Tal_Shiar on 29/06/2016 - 03:19

    Subway: "Next please"
    Me: "Hi can I please have a footlong on Italian herb and Cheese, with ham and cheddar cheese, toasted"
    Subway: "What meat would you like"
    Me: …. "Ham please"
    Subway: "What cheese?"
    Me: …….. "cheddar"
    Subway: "Fresh or toasted"
    Me: ….. sigh "Toasted"
    … 3 seconds later ….
    Subway: "Was that fresh or toasted?"

    Why would you tell them you want it toasted until it's ready to be toasted? When are people going to learn not to waste employees attention with irrelevant data until it's pertinent … especially if you are so precious. You want it don't nice? Don't be an annoying customer. Rude/annoying/difficult/quick to sigh customers get minimal standards of service. If you're a friendly regular, they'll enjoy knowing you're happy with your food and they'll work to your quirks… your choice OP

    • getcarter on 29/06/2016 - 10:24

      At most stores you just order like OP said, we'd be queuing all day long with your crazy method!

    • Tal_Shiar on 29/06/2016 - 13:03

      Either tell them what sub you want, so they know already, or at the end when it's finished, it's just a few seconds. You're the one with the crazy method if you agree with OP, how does disappointment taste like?

  • Speckled Jim on 17/07/2016 - 14:44
    +1

    Giving the complete order at the beginning is, I'm sorry OP, moronic.
    Do you see Subway Sandwich Artistes with a notepad? No!
    So you have to work to their workflow. Their store, their system!

    (If you want a set menu item, it's slightly easier than the following).

    Example:
    1. Yes, I'd like a twelve-inch on wholemeal.
    wait for prompt
    2. Ham…
    wait for prompt
    3. Cheddar, just three slices…
    wait for prompt
    4. All salad except…
    etc

    You start at bread, then respond as required. It's remarkably easy.

  • samojed on 18/07/2016 - 21:43

    you should write for Curb Your Enthusiasm

Login or Join to leave a comment
Login Join