I received this coupon code which gave $100 off the total checkout price.
Cheapest offer is $120 so still costs $20
but I got 5 dinners and 5 lunches for that $20
Cancelled the subscription straight away online
Seems like food will be delivered next Thursday which is a decent wait time.
Can't see any other limitations.
Seems like youfoodz.com.au to me
There is a postcode look up on their home page.
That tells me where it isn't, not where it is
How hard is it for them to just write 'delivering to selected suburbs of Melbourne & Sydney' or some such
Keep receiving an error message… won't work.
"SyntaxError: Unexpected token a in JSON at position 0"
edit: Their website has issues of autofill. Manually entered my details and works fine.
Nice deal, but think I'll pass. This sort of thing just destroys small businesses who may not have the knowledge to avoid ozbargainers!
Give them a chance to learn….the hard way.
As long as you're happy to be shown the same grace!
110%
They don't deliver to my postcode.
mate the coupon code doesn't work, total is still $120
Spoke to them and they said it's limited to the first 100 orders.
code still went through
How do you cancel the subscription? I pressed cancel but I think it cancelled the order as well…
That's what I thought also. I just deleted the credit card so they can't take more money.
Yeah same here. Hope the order goes through.
Yeah I also haven't received an email confirmation so I'm at the stage of hoping its legit!
placed an order Lunch/dinner ( 5 X Cod, 5 X Salmon), then deleted credit card. Cant go wrong with $2 meals
Thanks OP
@easternculture: The first delivery date is Thursday 16th June for me. The recurring payment will start in 7 days (on a Wednesday). So they will start charging $120 before you even receive the first order. If you cancel before the first payment on Wednesday, that means you won't receive your order at all. Can anyone confirm if that is the case?
ive removed/deleted my credit card info. so they are not authorized to charge my credit card
Not yet . They are supposed to charge credit card tomorrow . I'll call them and see what they say tomorrow
yeah i thought i didn't get any emails from them but turned out they all went to my spam folder.
yeah i think only way is wait remove CC or wait until order arrives, then cancel !!
They don't deliver to my postcode.
this is gonna get OzBargained in a second, for sure!
I ordered, got my order confirmation by email approx 20 mins later, then went onto the website to cancel. It says something like "pending cancellation" in 7 days so hopefully they don't try to charge one more order for the second week if it's pending in 7 days. Deleted the credit card for good measure. Hope this doesn't cancel the first order also if they cant also get payment for the first order. Hope it all works out - but if the food is good will at least order one more time to give the business a leg up.
Thanks, this is a great way to try out there servers.
looks like a great deal.
I wonder if they have any way to charge your credit card even after you've deleted it? Do you think it's ever really deleted or just archived somewhere?
They have a live chat so you can ask him all these questions there as well.
not anymore they dont fiddy
What happened to their live chat?
@50cent: dissapeared ALONG WITH YOUR MONEY. Theyve not responded to my email and their phone line goes to answering machine
OZBARGAINED !!!
We're all over now
chance are they'll be back with another deal soon.
FYI I know work with the company but not 'for' them.
What do you mean we are all over now? They are cancelling the orders?
Hmm, I am starting to think it was a scam. Never heard of the site and it doesn't appear on Google somehow. Their live chat is gone too.
I placed an order and never received any confirmation or account details.
Nobody picks up and it goes to the voicemail
I'm having a similar problem with them.
I’ve sent an email which has gone unanswered and nobody seems to pick up the phone.
No confirmation received, but the order amount went off my credit card.
Not a very good first impression.
I guess I will just wait until Thursday before I request a chargeback from my CC company. It would be my first time requesting a chargeback and hopefully it goes ok.
The next payment is in 22 hours for me. Anyone going to cancel as well? This might mean that the first order might be canceled too. Deleting the credit card won't work as they already have your cc details so they still can debit the card.
This looks like a scam, I recommend contacting your bank.
Spoke to bank, they said it can't blocked unless I cancel the card. He suggested a charge back. :(
Did a whois lookup, <MOD: Personal info removed> registered the domain. <MOD: Personal info removed>
Hi Guys,
If you've cancelled then you won't get re-billed.
If you've ordered then you should be getting delivery this Thursday.
regards,
Gerard
I cancelled my credit card just incase. My bank is sending me a new card with a new number and exp date so i guess they cannot bill me
Hi Monkeyman
I don't think this is going to happen the way you describe.
I ordered last week then cancelled - today I can see a credit back of $20 on my CC and my status on website showed as cancelled as from this morning.
So doesnt look like I will be getting my first order which is due for delivery Thursday ie tomorrow!
So got no deal in the end!!
Please explain!!
Same here. Got refund. Need back up lunch plan.
Me too, really disappointed!
Gerard,
I followed your instructions and clicked cancel, but then I too noticed my credit card charge was refunded.
I was actually keep to try out the trial week at the intro price to see whether it was worth it or not.
Yet now my lunch plans for tomorrow are in limbo since you mentioned we should still get our orders tomorrow.
Are you able to elaborate on your association with SFER?
I've tried emailing and calling them but so far no answer/response.
Thanks OP
The automatic payment to renew your subscription with SFER has failed. To reactivate the subscription, please login and pay for the renewal from your account page
Lol
called and someone called <MOD: Personal info removed> told me their food is having delay due to over booking and therefore emailed us and have already refunded the $20.
NO, i did not received my $20 and not sure if is just me?
Yeah was refunded the $20 for my order :(
lol, load off (profanity)
Hi,
Due to unfortunate circumstances caused by our third party logistics partner, we have had to cancel all deliveries tomorrow.
We have refunded your order and you should receive your payment back within the next three to five business days.
We have ensured that your credit card will not be charged again.
If you wish to re-order please use the code ‘order60’ You will receive $60 dollars off your order for next week.
We apologise again for this inconvenience.
Kind regards,
Sophie
Customer Support Team
sigh I was looking forward to the food.
Mine was cancelled as well
Logistics issue? If they cant deliver it tomorrow, they could at least reschedule it instead of cancelling it. What a load of crap
Looks like a shonky company (had an inkling from the start), that won't honour orders until it's done without a discount. Here have a neg
Mine has been refunded, and then i was charged $120 !
WTF ! I don't want any orders now. I just want all my money returned.
Did you cancel your subscription?
Yes, 5 days before delivery.
Assuming you cancelled, you should have gotten an email from them (I have) stating what easternculture posted above and in that email it states your card won't be charged again. If they don't refund it then go to you CC provider and dispute the transaction.
I hope they don't charge me again either but my CC (ANZ Black) is so slow updating purchases. I cant see a transaction until about 2 days after which is ridiculously slow!! but that's another issue….
likewise. cancelled the bargain order and then charged $120 even though they emailed saying they wouldnt charge again
Never got a cancellation notice of my $20 refund.
Now 5pm. Still no delivery here.
Calling SFER, if it goes to voicemail calling amex for chargeback.
Where's Monkeyman disappeared to? I can see that he last logged in 30 mins ago but never commented on this post. Care to explain monkeyman? I think monkeyman is the owner himself in disguise.
So no delivery today … great when you get home from work at 7pm and want to have a meal.
SFER did not answer phone, I have called Amex and done a chargeback.
Just a reminder to everyone to check your bank accounts to ensure you've received your refund. I have not yet and will take it up further
THIS COMPANY IS AN ABSOLUTE DISGRACE…where can we leave them negative feedback? They will be out of business very soon !!
No delivery today even though they took $120 without authorisation
Struggling to find info on exactly where they deliver to…