Hi all
Just wanted to alert people to some technical issues Qantas has acknowledged with the recent Qantas Double Status Credit promo (https://www.ozbargain.com.au/node/245334)
My partner and I both registered for the promo back in April (using the generic link) on the same computer. I registered first, and then when my partner registered via the generic link with his QFF number, it sent an email to him advising successful registration, but referencing my QFF number (clearly a QF glitch).
We've spent 3 weeks chasing up his non-credited DSCs as a result (and given my partner is QF gold, we were a bit put out by the lack of timely response from QF to email correspondence). Finally, we resolved it yesterday. The person my partner spoke to at the QF call centre acknowledged that they've had 14,000 emails regarding technical glitches associated with the promo (!), and are still trying to resolve it for many people.
Just thought I'd check if anyone else has been affected - and if not, if you registered, have travelled but have not received your DSCs as yet, it might be worth checking in to see if something went wrong!
I registered and already successfully received the double SCs - so must not be effecting everyone