Help Needed Connecting Panasonic Blu-ray Recorder to TV

Hi, I'm unable to connect my recorder to my TV and would appreciate any help. The models are Panasonic Blu-ray Disc Recorder DMR-BWT450 & Panasonic LCD Television TX-32LWD500A. When a friend first hooked it up it, the TV functioned normally for 2 hours until he tried to insert a disc. Screen then went blank. After some fiddling, it came on again but when I moved the recorder, TV screen went blank again and has not come on again since. I wonder if the problem might be a loose connection in the recorder? The recorder is brand new under warranty but if a technician comes out and finds that the fault is our stupidity and not the machine's, we will get charged. Any help, perhaps with a web link would be much appreciated. Panasonic have so far not come up with a solution. Many thanks in advance.

Comments

  • +2

    Try the blu ray recorder on another tv, would be the first thing I would do. im guessing you are using a hdmi cable?

    • Tks very much, will check cable. I don't know what an HDMI cable is :( but will google it. Don't have another TV unfortunately.

  • +2

    Standard steps to isolate the problem:

    1. Try a different hdmi cable
    2. Try the recorder with a different TV but same cable
    3. Try the TV with a different source (like a laptop or chromecast) but same cable
    4. Try a different hdmi port on the TV but same cable, same recorder

    If more than one of these fail, you've got more than one broken part (unless it's 2 & 4, in which case just your TV is broken)

    • Tks very much, will try these steps with laptop. TV is not broken as it still works with old DVD recorder.

  • +1

    Check the cable as well.

    • Tku :)

  • +1

    don't have DMR-BWT450, but another Panasonic unit. are you using the drive select button on the remote to switch between the Bluray & HHD?

    • Will try drive select button, tku :)

Login or Join to leave a comment